Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Don’t let strangers in your computer that call you

| February 19, 2014 | 0 Comments

downloadJust like you wouldn’t let a stranger in your house, don’t let the team from “Windows software” in your computer. I have received many calls from clients who almost got scammed, those that got completely scammed and paid the scammers. They are kind of tricky with their tactics to get you to let them in your computer.

Here is what they do, they call you. Then they start out usually by telling you that your computer has viruses or errors that need fixing. (this is the time to just HANG UP) They sometimes try to remote in (with you helping them of course) so they can show you the viruses (fake, they are showing you basics of your computer that the average person does not tend to look at) and then they say they can fix your computer for you, pricing at $149 to $300. With unlimited repairs later.

I have heard of many different stories though so just hang up right away. Nobody from Microsoft will probably ever call you (unless you put a ticket in with them) and there is not “Windows Team” or “Windows Software” team.

I have received 2 calls from these scammers, 2 different types of calls. I just wanted my clients and social media followers to listen to how they work.

Turn down your volume if you are sound sensitive.

My favorite part is the guy saying “Yah yah yah”, so Midwestern of him. You can tell he calls our area often!

YOU CAN LISTEN HERE

This guy was from the Windows Team, he was the better of the 2 calls. He did not try that hard to get in my computer, but other “team members” will try hard and get you to believe that you have viruses.

This was another guy who didn’t let me talk much, he was kind of scary to be honest. I was not lying. I’m scared because he was telling me things that were not true. I worry about how my clients react and allow these people in their systems. Don’t fall victim to this scam, just hang up. At 4:30, it gets pretty good. I was faking that I was working with a Mac computer and that disturbed him apparently.

Call That Girl’s Guide to Remote Support

| February 18, 2014 | 0 Comments

Thank you for checking out my eBook pages! It has been moved to this page, please follow thanks!

http://www.callthatgirl.biz/publications

Is it time for your business to have a company branded email?

| February 13, 2014 | 0 Comments

Microsoft Outlook SpecialistWe’re always trying to find ways to maximize our profits and minimize our expenses. But, can excessively minimizing your expenses negatively affect your business? The answer is YES. Here at Call That Girl, we many times see clients using free email services for their business needs. Now is the time to move off of the free services and move to your business branded email. The transition is easier than you think, we will help you and can set up your new email so everything matchs on your computer, iPhone, iPad, Tablet, Surface, etc. No more band-aiding your deletes and calendar appts.

If you’re using a free email service, such as Yahoo, Gmail, Comcast.net or EarthLink email for your business, it’s time to reconsider. Here are four reasons why you will benefit from using a company branded email instead:

1.) Credibility

  • Increased trustworthiness
  • Increased professionalism
  • Stronger first impression
  • Established and genuine

2.)  Memorable

  • Increased online identity
  • Higher recall rate for past clients

3.) Organization

  • Individual employee emails
  • Department specific emails
    • Shows clients their needs are important to you
    • Allows them to easily contact the right person
    • Decreases inbox clutter
  • Separation of personal and work life

4.) Brand Promotion

  • Allows you to promote YOUR business, not a third-party email provider
  • Keeps company name in front of leads, clients, partners, etc.
  • More exposure!

Bottom line: your business will thrive when you decide to transition to a company branded email! Let our specialists assist you and your team today!

 

Gsyncit wins over CompanionLink for Outlook, iCloud, Google and iPhone Synching

| February 5, 2014 | 0 Comments

Microsoft Outlook Specialist

Yep, I called it. Gysyncit wins victorious over CompanionLink for installation, configuration and setup and of course…correctly synching iCloud to Google Calendar with Outlook and iPhone in just 20 minutes flat.

The 3 (4)  titans can play together nicely, finally.

If you are having issues syncing your Gmail calendar to your iPhone to your Outlook, give me a call and I’ll help you with this issue. I cannot guarantee a 20 minute set up, but it should be under an hour either way.

 

Microsoft Office 365 Consultant 2

Outlook Repair of the Day: Outlook Sync Tools

| February 5, 2014 | 0 Comments

Outlook-150x150Today was interesting. I had a client book some time with me today to work on a Outlook, Gmail calendar and contacts sync issue.

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Since he is using free Gmail, you are held hostage to not being able to sync calendars anymore and forget about contacts unless you use a 3rd party tool. And while there are many out there, I tend to lean towards CompanionLink or Gsyncit. Both work, but I’m finding Gysyncit is working better. Less snags in the setup and first round of syncing.

So the client and I set up CompanionLink, he is on a slow internet connection and we find the syncing very slow and required us to close his Outlook and reboot a couple of times to see the actual Outlook calendar on his Samsung phone. We used the Google option for syncing. I also had to configure the settings a few times and I will guess that an average user of CompanionLink would not know about this, the snooping around I do very fast and furiously. When a client is paying per hour, you wan this to just work!

End of the job, we found appointments syncing. Client happy. Until later, no joy. Now we will try Gsyncit tomorrow. I tell ya, free Gmail is not always free folks. I hate telling clients this, but for me it’s not the best if you love and heart Microsoft Outlook like I do!

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Office365 Podcast

iTunes fails to work after 11.1.4 update

| February 4, 2014 | 0 Comments

Just a warning folks, iTunes updates are back at it again, failing and corrupting your current iTunes setup. Your music should be fine as it’s saved in a music directory, but hey….are you backing up your music just in case? Never know. I’ve had my iPhone blown away from a bad update and thank goodness, a restore was done recently.
schedule-an-appointment

Updates, need ’em, but how bad? I’m willing to risk it sometimes.

itunes update

So tonight I am doing the famous bad update to see what happens. So far, so good. Half way there. And after it was done, all set. iTunes still works. But let’s look at what programs I don’t have, that some of my clients did have on their system that may have caused the update to crash. (*I haven’t rebooted my computer yet either, so we will see if that happens tomorrow am!)

From what I have seen, the Apple Mobile Device services were the partial cause. You can try to start the services again and it might work, but I had to do a full clean up and reinstall on the computer I fixed last.

What is the repair you ask? Basically remove all Apple products from your computer, run a cleaner to remove all registry items associated, reboot and then install from scratch. Be sure to back up your music before hand.

Need our help? Give us a call, we can get it fixed quick for you. 612-865-4475

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