Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Call That Girl announces the opening of our iPhone Walkin Help Center

| November 8, 2012 | 0 Comments

If you are in the Minneapolis or Twin Cities area and want help with your iPhone we can help! Is your iPhone not doing what you want it to do? Or maybe you are getting frustrated with new technology and keeping up?

Welcome to Call That Girl’s iHelpdesk

 

More about our support:

  • We offer walkin helpdesk for iphone help in minneapolis
  • Iphone mobile helpdesk remote support available to synch with Gmail iPhone app help
  • iPhone application help and training
  • iPhone synching with Outlook and iPads
  • iPhone email setup help
  • Special training
  • Or…do you need someone to sit down with you and show you how to work your iPhone? We can help!

Rates:

  • $40 for 15 minutes (most issues can be resolved in just 15 minutes!
  • $60 for 30 minutes
  • $80 for 45 minutes
  • $99 for a full hour

Special Help Available!

  • Would you like a private appointment?
  • Would you like to sit down a group of your friends and have a session together? We can accommodate for groups, call for a special rate for groups up to 10.
  • Do you need something more not on this list? Call us and see if we can help! 612-865-4475

Hours:

  • No appointments necessary, first come first served!
  • As we see more walkin clients, we will open up for more hours. Support local!

Where did spell check go!?

| November 2, 2012 | 0 Comments

Has the spell check function in Microsoft Word or Outlook seemed to have disappeared? Chances are it hasn’t gone anywhere, but rather, your settings got changed somehow. We’ll run through the steps for checking your spell check settings, but first, let’s start with the basics.

 

 

Where is spell check in Microsoft Word?

Word 2010 & 2007 – In your document, find the “Review” tab at the top of your tool bar (it should be second to last). Spelling and grammar is in the very first section on the left, labeled “Proofing.”

Where is spell check in Microsoft Office?

Office 2010 – When you open a new email, find the “Review” tab at the top of your tool bar (it is the last one). Spelling and grammar is in the very first section on the left, labeled “Proofing.” Essentially, it looks nearly the same as Word, see image above.

Office 2007 – When typing a new email, you should be in the “Message” tab automatically. You can find the spelling and grammar check at the far right end of the tool bar.

If you are able to locate the spelling and grammar buttons and they still do not seem to work, something in your settings may be off. Here are some things to check for:

1. Make sure your language settings are set to English (or whatever language you are currently typing in).

Word and Office 2010: You can set language preferences and proofing settings by clicking on the “Language” button found under the “Review” tab, next to the “Proofing” section (see the first image above).

Word 2007: Open your document and go to the “Review” tab. In the same area as spelling and grammar, there is a small world icon with a red check mark (see image below with pink arrow). Click this to change your language settings.

Office 2007: In a new email, find the spelling and grammar option on the right-hand side of the main tool bar. Click the down arrow of this option, and choose “Set Language” in the menu.

2. Once you’ve ensured that your settings are in English, check your spelling and grammar settings.

Word 2010: Click on the file tab in the tool bar. Find “Options” at the bottom of the list on the left-hand side of the screen. In that window, click on “Proofing” (the third one down). Here you can ensure that the correct options are enabled. (You can also edit language settings from this window.)

Word 2007: Click on the circular “File” button in the top left corner, and go all the way to the bottom where it says Word Options. Open the options and find Proofing (third in the list) and adjust settings.

Office 2010: File-> Options-> section Mail-> option: Always check spelling before sending. You can adjust other settings here as well.

Office 2007: Tools -> Options…-> tab Spelling-> option: Always check spelling before sending. You can adjust other settings here as well.

These are just some general troubleshooting options. If you need help getting through these steps or still need help after you check all of this, feel free to give us call! 612-865-4475

 

 

Is it time to move from free email to a personal web domain?

| October 29, 2012 | 0 Comments

A lot of people like using free email accounts such as Google, Hotmail, Yahoo, etc. I occasionally use Gmail, and understand why these “free” email accounts are so appealing. What I don’t understand is that people consistently and continually get hacked, yet they continue to utilize the account. If you are one of the people who have been repeatedly hacked, you should consider paying about $50 a year to get your own paid-for email account. The fun thing about it is that you can get a domain that matches your name. Say your name is Suzy Sharpe and you’ve been using SusieSharpe@gmail.com your whole life. With your own domain, you could use Susie@SusieSharp.com or Susieisthebest@SusieSharp.com, instead. This way, your email is more secure, because it’s run through a secured server rather than one of the free ones.

The main reason free email accounts get hacked so often is because they are vulnerable to all of those annoying social media applications, like Facebook. The second biggest target is, of course, Twitter. LinkedIn actually got hacked a few months ago, too! For years, Facebook has been the main source for hackers, and the reason why is that most people log in with the exact same username and password that they do when they log into their email. So, when the hackers get their Facebook information, it’s right there to log into Hotmail or Gmail or whatever, and they will meddle with it and then takeover your account.

So, my recommendation is that people spend about $50 a year on their own email system, set up their email for IMAP, and then synchronize their email with their devices. By having their own private personal email account, the vulnerability of getting hacked goes way down, plus it adds a nice spin on their personal life. Plus, if and when they want a website, they have their own domain! It’s super simple to put up your own website nowadays.

If you happen to have a large family, we recommend that you get your own domain, such as the JohnsonfamilyMinneapolis.com, or something like that. Larger families have wanted to set up blogs, websites and other sharing opportunities, too.  Family blogs are very popular and it’s a nice way to share updates from anywhere in the world.

If you would like help setting up your own personal domain for email and/or a family website and email please contact Call That Girl computer support and repair by filling out the form below or call 612-865-4475. Ask for an appointment on Lisa’s calendar and we will set up a time for a free consultation to discuss your needs!

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Microsoft Office 365 Consultant 2

6 months no interest, no payments computer support financing available

| October 18, 2012 | 0 Comments

Hello to all of our clients,  potential new clients and social media followers. If you are working in a business that is looking to get new IT support in place and would like some help on the financing side, our credit card processor Paypal is offering a 6 months, no payments, no interest financing special for our clients. All you need to do is work out a new IT support purchase plan with us and we will send you the link to apply and see if you qualify. If you qualify, we can offer the following products and services!

  • 11 hour support package for $1000
  • 5.5 hour support package for $500
  • Move your company off old servers and to the cloud
  • Update your technology for your company so it works smoother
  • Get your company files shared and backed up daily with our online back up products
  • Protect all of your computers with our antivirus protection plan
  • Buy helpdesk time for those quick problems!
  • Buy a package and save on onsite time with our technicians
  • Need a package built? We can do that too!

Fill out this form to have us contact you and get started! Or call us at 612-865-4475

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Pinterest crashes my Outlook. Does it crash yours, too?

| October 17, 2012 | 0 Comments

A few weeks ago, I received an email from Pinterest telling me that I had a friend on Facebook following me. Naturally I was excited to have a new follower, until I noticed that when I went to click on that email….my entire Outlook just froze up. Now I didn’t get the Outlook 2010 white screen of death, but my Outlook just froze completely. At first I was a bit shocked, but after a minute or so it unfroze and I was back to business.  I thought it was a one-time glitch, but apparently not. It started happening each and every time I received an email from Pinterest and it’s starting to irritate me. Here is an example of the email…

After doing some investigation, I figured out that it’s a back end plug in from Facebook causing this issue. I found this out when I finally opened Outlook and some random rogue plug in showed up. I’m very annoyed because it came and went so fast and I can’t find it in my Outlook settings anywhere to disable it.

I wanted to blog about this for those that are having the same issue. Please comment below if you are! I will contact you if you leave your email. This is an issue that has yet to be fixed and I want it resolved!

5 Questions a Computer Repair Shop Should Ask You

| October 12, 2012 | 0 Comments

This short list of questions is very important for your computer repair technician to ask you when you bring in your technology to the repair shop. Be prepared to answer questions like…

  1. Do you have your program installation disks? Programs like Microsoft Office and Photoshop cannot be backed up and are therefore at the risk of being lost in the case of an operating system reload and other repairs.
  2. Did you bring in any cords? Most of the time, your computer repair shop will not need you to bring in any cords besides your laptop’s power cord. If you do have to bring in cords, make sure that they are labeled so they do not get confused with the shop’s cords.
  3. Are you backing up your data regularly? If not, you may want to have the computer repair shop back it up for you just in case something were to happen during the repair and all of your data was lost. If you never back up your data, talk to the technician about the options you have; after all, backing up is the golden rule in the tech world!
  4. What problems are you experiencing? Try to provide a detailed description of the problems your computer is experiencing to the technician so they know specifically what they should be looking for.
  5. How old is your computer?After describing the problem, the technician may ask how old your computer is. In some cases, problems are due to old age and it would probably make more sense to just purchase a brand new computer.