New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
What Facebook Email Spam Looks Like
I got two Facebook emails this past week. Both looked legit, but luckily they were in my junk folder and I could see the spam underneath. I thought it would be fun to share with you all how sneaky these email spammers can be.
Now if you notice in the 2nd picture (click on the pictures to enlarge), it states in my Outlook program that it might be a phishing site. But would you notice that? Like most people, we just see that we have a problem with our email and our precious Facebook account. This is just one of the many ways hackers get into your account. But the question is…how did they get my Facebook email account in the first place to send me this information?
Hackers can easily make fake emails that look like they’re coming from Facebook with legitimate-looking credentials; after that, all they need is your email…
Your email address may be visible in the contact information section of your profile or it might be downloadable by ‘Friends’, so make sure it is inaccessible. Go to Account Settings > Email and make sure the appropriate boxes are selected. Another suggestion is to change your primary email address to one that only you know. If you have to, go make a free email account specifically for Facebook.
Also, make sure the password for your email is different from the password for your Facebook account (and all of your accounts for that matter)- and make them complicated! It makes hacking more difficult.
Another possibility is that the security of your browser is making you susceptible to hackers.To make sure you are using Facebook securely, go to Account Settings > Security > Secure Browsing and make sure that this is enabled (https). For general protection on the internet, type in https instead of just http in the URL when going to websites. The “s” in https stands for secure!
It is also important to make sure that your browser is up to date. If the version you are using is old, you may have missed some important security updates, so don’t ignore those browser update notifications.
The hackers will always be out there trying to make our lives more complicated, but if you take the time to make sure you are being safe, it will be much more difficult for them to attack you.
Is Technology Moving Too Fast For You To Keep Up?

I think so! As a technical consultant, most of my clients call in for help with issues such as buying a new computer, new software, what should I use for email, how can I manage my work with my team, efficiency needs and of course…tech support. Many of my clients find us via LinkedIn and the majority of them complain that technology is moving too fast. I have to agree! I have found that even working in technology, it’s all too fast for me, too. I think what’s moving too fast right now is all the smartphone and Windows 8 changes. Even though I work in the field, I too have a lot to read up on. I can’t spend my days surfing Tech Crunch or those hyped up techie sites to keep up (Just like you all, I run a business!). Some days I find myself drowning in technology.
Even as a social media enthusiast, I can’t keep up with the ever changing social media apps and fun stuff. I noticed this years ago after I wrote my eBook about social media; everyday there was something new to learn and figure out. I get a lot of information from of course LinkedIn and Facebook, but feeds are hard for me to keep up with there, too. I catch probably 5% of what is being pushed out. When my friends ask, “Didn’t you see my update”….I usually say, “No, when was it,” because I only see what comes up when I log in (usually a couple of times a day).
The iPhone is a lot to keep up with for me, too. Everyone talks about this app and that app, and to be fair, I use my phone for 5 things – phone, text, check my email and my calendar on the road, and do Facebook messenger because my best friend is completely addicted to it. Yesterday I unplugged my phone during an update… not the brightest idea I found out. But luckily my computer did a backup before it had to restore to factory (UGH). So I ended up losing all my apps, but my data was safe. I didn’t even care. I never used the apps.
What are your thoughts on technology moving too fast? Or are you keeping up? And if so, how much time do you spend on the upkeep?
Remote Computer Repair and Services for the Hearing Impaired
Here is a bit more about how we can help the hearing impaired with computer problems and such.
All of Call That Girl’s computer services can be offered with TTY for those who are hearing impaired. Call That Girl is dedicated to providing the best tech support for all of our customers, and can accomplish this with the help of TTY and remote service. Everyone needs Outlook support, virus removals or a computer tune-up now and again, so Call That Girl for the best computer repair for the hearing impaired.
Do you need an email therapist?

Maybe you do, maybe you don’t? Many of my clients have told me over and over that when they book an appointment with me, they feel like they are booking a therapy appointment. I am guessing it’s because of the calming methods I use to get information out of them and how they manage their inbox. Or because they feel they went through a minor exorcism. Either way, at the end of our appointments, I have you thinking completely different about how you manage your email and more importantly, your email life.
- If you find yourself lost in your own email on a daily basis, you may need some help with your set up.
- If you can’t find important emails, you may need organizing help.
- If your Outlook is getting clunky and slow, you should call me quickly because that’s a sign of it crashing.
- If you have multiple email accounts and nothing syncs, there are solutions out there to help you.
- Are you and your team (or just you) emailing yourself documents so you can have a copy on another computer? Stop that madness now. I know I have solutions to help you with this!
- Are you an email hoarder? Can’t let anything go? I am an email hoarding specialist and work with you to learn to let go, but yet keep those emails…just somewhere else.
I have written many blogs about Outlook and helping. If you’re not sure you’re ready to book an appointment yet, please go to our search function at the top of the page and type in “Outlook” and you will find many more blogs I have done on the subject to help. Are you ready right now? Please call 612-865-4475 and ask to get on Lisa’s calendar. I’m here to help!
Is your web browser secure?

Unsure about the various plug-ins or add-ons you’ve downloaded to your browser over time? Or maybe you didn’t even realize you have downloaded anything. Plug-ins and add-ons are optional software downloads that can improve your web browser’s capabilities and features. Many times these extras are not necessary, and can even carry spyware with them occasionally (see Monday’s blog). Fortunately, there are tools available to check for bad plug-ins and add-ons, so you can reduce your vulnerability. Browsercheck.qualys.com is a good one to run on all of the browsers that you use to make sure your computer is not being harmed by anything. Click the link above to scan your computer now!
If you come across any problems that you can’t take care of yourself, give us a call! 612-865-4475
Email us at info@callthatgirl.biz
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Warning: Chrome and Firefox Plug-Ins and Add-On’s Allow Spyware
It’s about time that I write this darn blog about Chrome and FireFox. And it’s a long one folks. I know these are two of your favorite browsers, but unfortunately they are now allowing spyware to be installed into your internet experience without your knowledge. Question and answers below!
How do the add-on’s and plug-in’s get installed?
You are surfing along the internet and these Plug-Ins and Add-On’s just install themselves. Or maybe you clicked on an “allow” button, but assumed you needed it. Either way, most people do not just add them.
What do they do?
They are supposed to help your internet be better, your games play better or your pictures load faster. I have seen literally dozens of different In’s and On’s it’s insane.
Are they always for real or are they useful?
No and not really. I have seen them act as one program, but are really spyware. Especially the “Google” add-on’s. Hackers are smart and know you probably won’t delete a program with the name Google in it, but that is where the spyware is hiding out. Are they useful now? No, your internet should not change if you don’t use them. We surfed nicely before them right?
How can you tell if you have bad add-on’s and plug-ins?
Chrome: Here are some screenshots to help you see the extensions and you can disable or delete them. If after you do, you are still redirected then call us and we can help with removing the search settings as you probably have a virus at that point. 612-865-4475 or email info@callthatgirl.biz
Firefox: Go to Tools/Add-Ons and look through the extensions and plugins, delete as you need. If you are still being redirected, please call us for help as you may have a virus. 612-865-4475 or email info@callthatgirl.biz







