Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Remote Computer Repair and Services for the Hearing Impaired

| March 12, 2013 | 0 Comments

Here is a bit more about how we can help the hearing impaired with computer problems and such.

All of Call That Girl’s computer services can be offered with TTY for those who are hearing impaired. Call That Girl is dedicated to providing the best tech support for all of our customers, and can accomplish this with the help of TTY and remote service. Everyone needs Outlook support, virus removals or a computer tune-up now and again, so Call That Girl for the best computer repair for the hearing impaired.

Is your web browser secure?

| March 6, 2013 | 0 Comments

Unsure about the various plug-ins or add-ons you’ve downloaded to your browser over time? Or maybe you didn’t even realize you have downloaded anything. Plug-ins and add-ons are optional software downloads that can improve your web browser’s capabilities and features. Many times these extras are not necessary, and can even carry spyware with them occasionally (see Monday’s blog). Fortunately, there are tools available to check for bad plug-ins and add-ons, so you can reduce your vulnerability. Browsercheck.qualys.com is a good one to run on all of the browsers that you use to make sure your computer is not being harmed by anything. Click the link above to scan your computer now!

If you come across any problems that you can’t take care of yourself, give us a call! 612-865-4475

Email us at info@callthatgirl.biz

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Warning: Chrome and Firefox Plug-Ins and Add-On’s Allow Spyware

| March 4, 2013 | 0 Comments

It’s about time that I write this darn blog about Chrome and FireFox. And it’s a long one folks. I know these are two of your favorite browsers, but unfortunately they are now allowing spyware to be installed into your internet experience without your knowledge. Question and answers below!

How do the add-on’s and plug-in’s get installed? 

You are surfing along the internet and these Plug-Ins and Add-On’s just install themselves. Or maybe you clicked on an “allow” button, but assumed you needed it. Either way, most people do not just add them.

What do they do?

They are supposed to help your internet be better, your games play better or your pictures load faster. I have seen literally dozens of different In’s and On’s it’s insane.

Are they always for real or are they useful?

No and not really.  I have seen them act as one program, but are really spyware. Especially the “Google” add-on’s. Hackers are smart and know you probably won’t delete a program with the name Google in it, but that is where the spyware is hiding out. Are they useful now? No, your internet should not change if you don’t use them. We surfed nicely before them right?

How can you tell if you have bad add-on’s and plug-ins?

Chrome: Here are some screenshots to help you see the extensions and you can disable or delete them. If after you do, you are still redirected then call us and we can help with removing the search settings as you probably have a virus at that point. 612-865-4475 or email info@callthatgirl.biz

Firefox: Go to Tools/Add-Ons and look through the extensions and plugins, delete as you need. If you are still being redirected, please call us for help as you may have a virus. 612-865-4475 or email info@callthatgirl.biz

Skype Won’t Quit Or Close Windows 7

| February 27, 2013 | 2 Comments

Is anyone else out there as irritated as I am about Skype not closing or quitting? It’s like the family member that won’t leave at Christmas! Even though I am a technician, not every annoyance deserves my precious time. Just like you, I sometimes just wait until I can’t stand something anymore and deal with it. So let’s deal with it together. First we will deal with Skype just always starting up when your computer turns on.

office365 podcast2

If your Skype starts up with your computer and hangs out at the bottom of your computer with the rest of your apps, your Skype is set up to “Launch at startup” of your computer. So yea, it’s always there. Here is how you can disable this…

Disable start up in Skype itself. Open Skype and go to “Tools” and select “Options”–then uncheck the box “start Skype when I start Windows”. Then it’s gone and should be gone for good!

But now, let’s say you start Skype up and use it, chat away and then you want to get out. You can sign out, or quit…but guess what? It will probably still linger like that awkward cousin at Christmas! I want it gone, I hate seeing it at the bottom of my screen! First, I try right clicking on the app and choose the option, “Quit Skype.” It will ask if you are sure you want to quite Skype and inform you that you won’t be able to send or recieve messages anymore. Select “Quit” and it should go away, but a lot of time this doesn’t work. So then I go off and kill it in the task manager. Really, that’s the best way I have found to get rid of it. For now, it’s not that important of a tool for me to put much time into figuring out why the thing won’t close properly…other than Skype did it as a master marketing plan to keep it in your face every day and night.

Lisa

 

Microsoft Office 365 Consultant 2

Office365 Podcast