New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
What are RSS Feeds In Your Outlook?
When you set up Outlook for the first time, welcome to RSS feeds friends! You get them set up in the installation process. You sometimes have a chance to not turn them on, but most people just blaze right by that option, so most people have RSS feeds in their Outlook. Let’s start with what RSS feeds are…and what they can do for you and how to turn them off.
RSS means “Rich Site Summary” or the average person calls it “Really Simple Syndication” or just RSS.
RSS feeds are a way to get updates from your favorite websites in your Outlook. It could be news alerts from MSN or a blog post from your favorite blogger (like me!). If you look down the folder list in your Outlook, you may see RSS with tons of blue numbers. This is common, I see it everyday here with my clients. See the example to the right for where my RSS feeds lives. For the purpose of this blog, instead of removing RSS (which you can do and we will cover in a bit) I saved up a bunch to show you. See that MSNBC News one? 8794 feeds that I didn’t really sign up for, Outlook signs you up by default when you agree to RSS feeds in the setup process. This will be removed now!
How to remove RSS feeds
In your Outlook, you need to find your email settings. See pic below. You can click on the “remove” button on each and get rid of them.
Now how do you add an RSS feed from your favorite blog? Go to the top of my website and you will see the RSS feed button. My site says “Posts” but on some websites you may see “Feeds or RSS” with the commonly known logo. If you are new, you can click on the “subscribe” button and then those feeds will be in your Outlook or whatever other program you use.
Why does software support cost so much?
I will start with the main reason – knowledge. Not every computer repair or support company has the knowledge to support what you need help with. These software support companies put in the time and energy to learn the products on their own so they can support you. But there are few people that know it, so the rates are higher. Compare this to knick knacks you buy at Target. Their section for fun house decor is full of cheap, under $50 trinkets for your home. But if you want something really unique, you go to an antique store where people hand-picked cool stuff. You pay $500 for that one piece that wows people and gives your home a little something extra. Specialty software companies are like antique stores, we know what we are doing and can get things done faster. We know people, the software and how to scoot past first level support (when we call into companies if need be). We also know the quick bugs that the software can create and how to fix them fast. We work in these applications all day, fixing, repairing and supporting is what we know well.
Basic tech support should be relatively affordable; the rates at CTG are competitive in our market and offer quick fixes. But if you are using specialty software such as ACT, CRM systems, Google Apps, Microsoft Office 365 or need server work done, expect higher expenses with your tech support.
Does this make sense? I hope so. I’ve had some clients ask why my Outlook pricing is now a bit more expensive. I have spent 13 years working with Outlook on many different levels; I am fast and fix many problems in 15 minutes or less. If you asked the technician down the street in a local repair shop to fix it, even though their rate may be very low…they could spend hours trying to figure out the problem and not fix it. The may even need to do other things to your Outlook that would make your head spin, like reinstalling, starting from scratch or worse. Their expertise is probably not in Outlook and that costs you more time and money. Hire a knowledgeable software technician and get back to work faster – it will cost less in your time and money.
Call That Girl offers Outlook (all versions), Hosted Exchange Transition Assistance (old POP/IMAP email to exchange, where everything synchs) and is now in training for Microsoft Office 365. If your company is interested in working with us on a beta testing level, we are very interested in talking to you about your company and moving to the robust work of online cloud application support for your IT needs. Call today for a consultation if you’re in need of any of the above. I look forward to helping! 612-865-4475
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Could Bluetooth be causing your computer to freak out?
Is your computer acting up or being strange lately? Do pop up boxes now show up half regular and half missing? Are you having intermittent internet issues? Or is your computer just running slow and it’s brand new?
In the past few weeks, I have fixed at least five computers that were having issues due to Bluetooth device complications or as an add-on in Outlook. Not sure why the problems are coming now, but it’s something I want to alert everyone of. If you have Bluetooth enabled on your computer and don’t need it, maybe it is time to disable it. Now, of course you are probably hoping I will list it here how to disable it, but with 4 different versions of Windows being used and many ways to disable it, this technician is just going to ask that you call in for help. I have had to finagle many ways to get those five clients disabled.
Call 612-865-4475 for help today!
For Windows 7 users, do you have Service Pack 1 installed yet?
Attention all Windows 7 users! Microsoft will no longer support security and performance fixes on your computer if you don’t have Service Pack 1 installed by April 9. Service packs contain Microsoft’s software updates, and typically are part of the updates that many people have their computers set to automatically receive. Since Service Pack 1 came out nearly two years ago, there is a good chance it is already installed on your computer, but if it’s not, the update will expire April 9.
To find out if SP1 is already installed on your computer,
- Go to the Start menu
- Right-click on Computer
- Choose Properties
- At the top of this window, under the label Windows Edition, Service Pack 1 will be listed if you already have it.
If you do not see it listed,
- Go back to the Start menu
- Select All Programs
- Choose Windows Update.
- On the left hand side, click Check for updates.
- After it is done checking, look at the list of available updates. If you see Service Pack for Microsoft Windows (KB976932), click OK.
- Proceed to Install Updates and follow the instructions on your screen.
BEFORE YOU UPDATE, back up your files! If you need help or have problems with the update, give us a call at 612-865-4475.
Outlook Isn’t Sending Due to Comcast Port 25 Change
This posting, while old…still receives a lot of Google hits. I keep it up here for a reason. Not only are people having issues still with Comcast email, they also are getting hacked. As an Outlook Expert, I recommend if you are using Comcast email for your business, to move off this program and start using a more secured business email account. (This usually is your business name.com) I can assist with this transition for you.
Please email me for help Lisa@callthatgirl.biz
want help faster? Fill out this online form!
Just a heads up to all of our followers, Comcast had a port switch some time ago… that may cause your email to stop working properly. You probably received a notice from Comcast on this issue and for many people, it will work. For some of you, the instructions DO NOT WORK.
If you have an older version of Outlook or some other host, you may be having problems sending email. First, close and re-open your email, then try sending again to make sure Comcast is the root of your problem. If it’s still not working, check out this site for instructions on how to fix it, .
Review and Meet Your New Browser 10.0 Internet Explorer Fans
Today I did a tune up on my computer at home and I upgraded to the new Internet Explorer 10.0 browser. It looks the same, except my menu bar is gone; that’s all I really noticed. My favorite bars were intact and favorites stayed put. Thank goodness! You can just never tell when an upgrade happens if your stuff is all gone. (btw..this is an option in your updates you don’t have to upgrade yet)
Now you ask, what is the benefit of getting new upgrades? For Firefox it’s sometimes necessary to get it to work. Firefox is the most finicky of the browsers and the one we repair the most here at CTG. If you get a change, do that upgrade asap! But for IE, it’s sometimes not a good idea to upgrade, but if you are not in the corporate world, you don’t have too much to worry about.
Here are some of the new features for IE 10.0
Nice addition!
Websites you visit receive a Do Not Track request when you use Internet Explorer 10. To learn more about this setting, including how to turn it off, see More info about Do Not Track. Now this seems like a step in a good direction, we’ll see if it makes the browser less vulnerable to toolbars, add-ons and extras we get bothered by (extensions, junk, etc.). Since I am virus-free, toolbar-free and extension/plug-in free, we will see how well this works.
Spelling Correction
Finally, without further ado, IE has spelling correction. WOW, how long did that take? I don’t get why that took so long, but whatever. I am a big fan of IE and will be for a long time, so that’s a bonus for me not having to edit everything in Word first, then copying into a website LOL. (Now can they have an auto-save? So if I’m drafting up some big reply in a post and the browser crashes, my work is auto saved???)
Cons
According to PCMag.com, there is no flash installed or built in PDF reader. Boo. Well, I am still using Adobe on my computer so I will live. I update Java as recommended by of course, Oracle (Java).
While I know Chrome is doing a good job of kicking IE’s butt in the browser run for the money, I still have issues with Chrome. Mostly because I do more repairs in that browser due to their lack of security for allowing extensions and add-on’s to be installed automatically. So, if you’re looking for something with a little more security try out the new IE 10.0.