Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
It was recommended from a newsletter I received that I should blog about my industry and let my social media followers and Google finders see other points of view I have, outside of just my IT knowledge. Makes sense right? I am a real person with real issues too. I do! You just don’t know them or see them.
Let’s start with #1
We can help! Sometimes getting a second opinion is all you need to confirm what you’re buying, or maybe you need to just ask a few questions about your current IT situation. Here are a few ways our current clients get great consulting and technology assistance from us.
We do offer a free consultation or can you hire us for as much time as you need to fully reconfigure your IT solutions from one past provider to our service plans.
Read more about our company below and feel free to contact us to schedule an appointment to discuss what you’re looking for.
Call That Girl offers technology, computer and IT consulting, home and office onsite visits, remote support and has local retail stores for tech support and computer repairs in the Twin Cities area including the western and southern suburbs of Minneapolis, St. Paul and Rochester. We offer fast and responsive technical expertise and troubleshooting for home and business computer problems. In addition, we also offer other IT Services including cloud application help, hosted exchange, Google apps, virus and malware removals, tune ups, data backup and recovery, printers, smartphone and iPhone help, hardware parts, screen replacements, laptop repairs, Outlook, synchronizing email and much more! If we don’t have it on this list, go ahead and ask…we may support it!
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We have many ways we can help you. The best way to start though is to call in and request a meeting with our Google Apps Manager at 612-865-4475. We will need at least 15 minutes to discuss your email needs and determine if Google Apps is the best way to manage your email for you and your company.
A bit about Google Apps:
Here is our easy to understand guide to transitioning from your current email to Google Apps!
Additional information for Outlook users:
Want to find out why so many small businesses have chosen to work with us? We are just like you, we may be small, but we have never done such bigger things. Now is the time to take control of your IT, get things done how you want them, and within your budget.
Call That Girl is a perfect solution for the smaller companies who need fast and responsive technical support. We utilize technology tools to communicate quickly between our teams to insure your requests are managed efficiently.
Because of our no contract, no monthly fee packages; our clients find us to be a great way to only pay for what they need. We allow our technicians (and encourage them!) to build relationships with our clients. Call That Girl and our employees believe in simple solutions, most IT companies will try to sell you a new server and full IT management contracts, but not us!
Schedule a FREE consultation or To Book an appointment, please call 612-865-4475 or email info@callthatgirl.biz
Are you a small business out seeking new technology solutions in the Minneapolis, St. Paul Minnesota area? Want to find out why so many small businesses have chosen to work with us? We are just like you, we may be small, but we have never done such bigger things. Now is the time to take control of your IT, get things done how you want them, and on your budget.
Call That Girl is a perfect solution for the smaller companies who need fast and responsive technical support. We utilize technology tools to communicate quickly between our teams to insure your requests are managed efficiently.
Because of our no contract, no monthly fee packages; our clients find us to be a great way to only pay for what they need. We allow our technicians (and encourage them!) to build relationships with our clients. Call That Girl and our employees believe in simple solutions, most IT companies will try to sell you a new server and full IT management contracts, but not us!
We believe in using the “cloud” for almost everything and if you are not a large corporation, you probably don’t need a server to manage your email and files anymore. Let us do a one hour consultation and see the difference in our support and pricing, and feel the freedom of only paying for what you need.
Support offerings:
Our Simple Solutions Include:
Extra Business Consulting Services:
Schedule a FREE consultation by calling 612-865-4475 or sending a request to info@callthatgirl.biz. We guarantee you will love having your own IT support company!
So you bought a new laptop (desktop, tablet or whatever) and the sales person offers you a warranty. It sounds like a 
good deal, might as well get the extra protection, right? Not necessarily. Warranties may save you money in the long run, but they certainly do not save you time. If you do not get the on-site warranty, you are going to have to send your computer to the manufacturer and wait 6-8 weeks to get it back. And, this warranty only covers hardware. So, if your hard drive went out, they would not save any of your data or programs. Also, if and when something does happen, it can be quite the hassle trying to get the warranty information from the company.
Let’s use an example, a car warranty. TOTALLY WORTH IT. I have used mine up for sure and then some. My trusty 2007 Chevy Trailblazer is on its second extended warranty and at 95,000 miles, I was thrilled I could get it! I think it’s a 3 year or 36,000 mi…so I am good to go. But this is not the same happy warranty your computer manufacturer will offer and as we said above, it’s not easy to get the warranty work done.
Example:
We accepted a job assignment from an online computer job request site. The request was to go onsite, diagnose and determine a customer’s screen replacement for an ASUS computer. My tech was at this job for 2 hours. Then he had to come back to our office and call ASUS and get the screen ordered. After 3.5 hours on the phone, no joy. A screen could not get ordered. He got hung up on two times and another time, he got someone from another country that he couldn’t understand and the whole call was pointless. Trust me, if you get sick of calling tech support and getting someone from another country, we are very used to this in our industry and while we don’t mind, we do know that when we have to call in a warranty job, that we will be on hold or on wait for well past an hour.
Turns out that the screen could not get ordered as we were instructed to do. We called the client to inform them and let’s just say, he is not the happiest guy in the world. We told him to buy a new screen himself and give the receipt to the warranty company. For the $140 all inclusive plan he bought, this may never get resolved. Yes, we are doing what we can to help him in regards to contacting the company that hired us, but they are twice removed from the actual manufacturer of the company! CRAZY.
Overall, we took a huge hit on this job, might not sign up to take one again. The lesson for you is this…when you buy the extended warranty, do the math and consider your time before you buy it. If a hard drive fails, yes…it will be covered after the 1 year, but…to lose your computer for even a few days will hurt your business, your life and you might still end up paying for data backup, etc. I would consider this before you buy it. Sending your computer off to a depot in Kentucky for weeks is not the best choice. Use local support here in Minnesota and get your computer back up and running with that warranty money. Just my tip folks!
Lisa
