New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Not Spam or Hoax Email From Facebook: Re: LEGAL NOTICE OF SETTLEMENT OF CLASS ACTION
Apparently after some quick research (because I was sure this would generate some calls in over the weekend), this email below is real. Two credible sources…
Snopes link http://www.snopes.com/inboxer/classaction/facebook.asp
From Mashable: http://mashable.com/2013/01/03/facebook-settlement-email/
The following email is what I received today and another client of mine received it shortly afterwards (weird, I was remoted into her computer when I saw it come in and told her to just delete it as it was probably spam), but then I realized…it could be real. I checked and it’s good. If you want to get $5 or $10 and if you were in a sponsored ad, go for it!
| NOTICE OF PENDING CLASS ACTION AND NOTICE OF PROPOSED SETTLEMENT |
| ANGEL FRALEY V. FACEBOOK, INC. |
| You are receiving this e-mail because you may have been featured in a “Sponsored Story” on Facebook prior to December 3, 2012. |
| A federal court authorized this Notice. This is not a solicitation from a lawyer. |
This avid social media maniac is not going to spend time to do this to get back $10. But hey, it’s $10 if were in an ad.
Outlook Suggested Contacts: What are they used for?
If you have installed Outlook 2007 or Outlook 2010, you may have noticed the new “Suggested Contacts” in your contacts area in Outlook. What does it do? How do you use them? What are they for? How do names get there!
Here is the Microsoft Explanation
But here is my simple explanation:
Outlook’s Suggested Contacts do a few things
- Keeps email addresses you have emailed in there if you have not saved them as a contact, but it does not nicely organize them by last name/first name. Consider it a “reply email database”. Otherwise known as your favorite “Auto-fill” (what happens when you open a new email and start typing someone’s name and it auto-populates people you have emailed). It’s Outlook’s “Memory bank” of who you have emailed in the past.
- If you leave one email provider and move to another, getting your contacts in your “auto-fill” can be returned
Con’s
- I think it’s picky because not all the emails I have sent are in there, so don’t depend on it to work 100%
- No organization unless you manually go in and add in the first name/last name.
- Not reliable, but better than nothing
Pro’s
- Not everyone has a CRM system so I appreciate when I move to one computer to the next that I have a way to gathering those email addresses up in one swoop without bogging down my contacts in Outlook.
- If you have an iPhone, every person you have ever emailed gets added to it (yeah, not fun to clean up), but they don’t all show in Outlook.
For a great story on how to disable this, I found this article. How to disable Suggested Contacts in Outlook 2010 by Black.
If you have questions about suggested contacts, synching, etc… please call me for an appt! 612-865-4475
Thumbtack.com Reviews
Are you a Thumbtack user? I mean, have you logged in and put in a request and received service? I am wondering how your service job went. Can you take a moment and comment below? I have my reasons for wanting to know. I am using Thumbtack to help support our marketing and I’m not 100% sure if I’m into it or not. It seems like a bidding war and the client may end up not getting the best company that fits their issues, just because of price. When it comes to computer repair, there are many levels of repair and who is doing the repairs. I’ll explain.
If you go on a service bidding site such as Thumbtack.com, you ask for quotes and let’s say you get one for $20, $40 and $60. If you go with the $20 technician, you are really going for the price, or did you review the company and check out their website, read other reviews and put time into hiring this company? When I go out shopping, I try to go by the price too, but I have learned the cheapest service is not always the best. Been burned I guess, and I have learned! I pay a higher amount of money to my credit card processing company for two reasons…Easy to use and easy to call in and get support. Those two things are super important to me.
My computer support and repair company is not the cheapest in town, but are far from the most expensive. We have a responsive fast customer service team and deliver results. I believe this makes us worth a bit more because of “expected results”.
I guess what I’m getting at is that I don’t know if want to keep paying on bids for jobs and give Thumbtack.com more and more money…to not win the lowest price jobs. What are your thoughts on this?
Consumer and service companies opinions welcome.
Warning: Read This Before You Install iCloud for Outlook Synch
If you learned from this blog, please share it!
If you found this post via a Google search, you are probably having issues and need help now. If you are a business, call me at 612-865-4475 and let’s get this figured out now. If you want to continue reading, see if this helps!
As an Outlook “expert”, I deal with many clients on a daily basis with Outlook issues–oh yea, it’s awesome and very robust but she can break but it’s not always her fault. I fix Outlook for a living… I configure new apps, show users shortcuts, help them clean up their 1000’s of emails, repair broken files, etc. I’m busy! Well, sometimes new apps show up and I have to do the “On Demand Learning Technique” (which is learn while I troubleshoot) and figure stuff out fast. These apps all have different ways of working and with so many different types of computers & devices (Mac,Windows, iPhones, iPads, Tablets, etc)…it’s a job just keeping up.
One thing I have learned in the past 2 weeks is that my business clients are not so happy with the iCloud and Outlook, not so much. They are thrilled to figure out that iCloud does some amazing synchronizing and they are in love with their wolf pack of technology, but after they have let the giddiness settle….then comes the realization that the Outlook calendar trumps iCloud. And unfortunately, it sends clients to me to help with alternative synchronizing methods. iCloud just doesn’t deliver with calendaring options for business. Fortunately I am extremely talented with the Outlook program and am catching these issues more quickly for the clients.
Examples of problems you may encounter (and just Google this, you will find many more)
- If you run 3-5 calendars, welcome to dysfunction junction.
- Got a lot of re-occuring events that someone else scheduled for you and you used to edit the notes? Good-bye to that jolly good option.
- Enjoyed viewing your to do calendar meetings in your side bar? Well, that too my friends is gone.
- iCloud also moves all of your contacts to their folder (so if you use BCM or have a lot of notes in the contacts, these may or may not work in iCloud or be viewable/editable)
- And don’t forget to install the iCloud control panel too! (seems to be a set missing in most online How-To for setting up iCloud)
iCloud may also select a random default calendar for you. Depending on how many emails accounts you have and PST files, depends on which one it picks. You may be inviting people or recieving calendar invites from and for the wrong accounts (If you manage many) If you don’t know how to manage it, it will be messy to clean up.
iCloud is free, the good tools that allow you to continue to manage Outlook in the manner you have for years, is not. I guess it comes down to how robust you are with Outlook and how many changes you are willing to make, sacrifice or have to learn.
If you want to learn about an alternative way to synchronize your world, you can try these tips I found from Geek in the Forest.
If you want help now with your Apple and Outlook synching, call us and get on my calendar. 612-865-4475
The Java exploit explained and what you should do about it
Most simple blog in the world, if you are concerned about your Java allowing in viruses, please update it! Or disable it, or uninstall it.
Updating it is what Oracle, Java recommends. That’s the simple answer to this. Here is their release…http://www.oracle.com/technetwork/topics/security/alert-cve-2013-0422-1896849.html
Here is where you can download it.
According to Oracle, the owners of Java…
Java SE 7 Update 11 Released
By Tori Wieldt on Jan 13, 2013
Oracle has released Java SE 7 Update 11, containing important security fixes. See Oracle Security Alert CVE-2013-0422 to learn more. Oracle strongly recommends that all Java SE 7 users upgrade to this release. Read the Release Notes for additional details about this release. Download Java SE 7 update 11.
–>Now some stories from me in regards to this nightmare of a security hole.
Java…everyone by now has probably heard of the latest Java Exploit (the security hole that could allow malware and viruses into your computer). It started a couple of weeks ago and I have been reading online about it and wasn’t sure if I should newsletter this or not, or even blog about it. This happened last summer too and I actually put out a newsletter about it and it caused somewhat of a social media panic. Some folks got hit, but the majority DID NOT.
Yes, it’s very important to keep your software up to date. But what happens with a 3rd party software app like Java or Adobe (that you need on your computer to help it just run nicely) have holes and security issues? You have to spend time to remove them, disable them or reinstall them. And with not many realiable news sources, it’s hard to keep track of the “Official things to do”! Even from a “Professional Technical Point of View”.
So you go to the Java website http://www.java.com there is NOTHING about this exploit on their main page.Then you have to go to Google and see what’s going on. I Google “Java exploit” and I found this”
New Java exploit sells for $5000 on Black market (this tells me as the end user of Java nothing really)
What??? Ok, so it’s selling now and still…what are we to do with the damn thing? Doesn’t tell us. So I hit on Mashable and found this dated Jan 13th…..
http://mashable.com/2013/01/13/java-exploit/
How come I have to find out about this from Mashable? What about on the Java.com site! This frustrated technician is somewhat concerned about the message delivery methods from Oracle (who owns Java). Btw…it also took me 4 links deep to finally find the official security release on this exploit. haha…they didn’t of course send you back to the java.com site to just do what you should do, Update your Java to the newest version! It’s really a bunch of techno mumble jumbo, it’s not easy for me to even read through the tech talk….so how will the average computer user read it?
Top 10 IT Services Your Business Needs, #1
Welcome to my short series on the Top 10 IT services your business needs! This is a great time of year to review your IT budget and figure out where things are missing or going wrong and get them fixed asap! If you are not working at a proficient level, you are suffering due to technical band-aids ands and fears of things costing too much. Getting small glitches fixed is the best way to stay efficient.
#1, Review your current IT support company. Find a company that fits your needs
- Are they responsive? How quickly do they get back to you when you put in a service request?
- How long do you have to wait to get an appointment on the calendar?
- Do they have multiple ways of communication?
- Do they offer night and weekend support?
- Are they expensive?
- Do they offer onsite assistance?
- Do they offer remote support for those internet/printer and Office troubleshooting issues?
- Do they have prepay plans or a monthly contract?
- Do they offer cloud based software solutions?
- Are they friendly and customer serviced based?
- Are they insured?
If your IT support company is not providing the list of offerings above, then you are maybe not working with the right company for your IT needs. If you are using a family member or a friend of a friend type of IT consultant and they are not supporting your businses during the work day, you might be suffering a wee bit, but most folks who have this type of support are usually happy, until something goes wrong or when something bad happens.
I think the most important factor here when considering a company to chose is for you to create your wish list of services and go check out their website and see what they have to offer. If after you can see everything on their website, email or call in for a consultation over the phone.
I recommend hiring an IT company to have in your pocket and stay consistent using them. You can find new company many ways. Ask a friend, Google support companies or look in the Yellow Pages. Before you decide, do your homework. Call That Girl already offers everything listed above, so of course I recommend you call us when you are interviewing. I have to promote my own company, but I do try to insure my blog readers get the best value when it comes to information.
Happy New Year and let us know if we can help! Subscribe to this blog if you want to read the next 9 Top Services.
Email us Info@callthatgirl.biz or call in at 612-865-4475