Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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5 technical upgrades that will save your company time and money in 2013

| December 26, 2012 | 0 Comments

Is your company living in the 1990’s in regards to technology? It might be if you are reading this and if you are…you are not alone. We see this almost on a daily basis with our clients. Once a client calls in for a minor computer issue, we insure to interview all business clients and find out that most if not all are missing the boat on what they could be doing in regards to getting onboard with new technology. Let’s review the big list and you can see where your company is falling short.

Professional email account (Not Susiescookies@yahoo.com). If you are living off of free email accounts for your business, it’s time to put down a few bucks and get that website as well and get your company into the land of other companies. Comcast accounts don’t count either, those are about just as bad. From a technical point of view, you are paying for that account, but it doesn’t count. Put up the money and get your business aligned right in email and website branding. Buying domains (the company name.com) is super cheap and it usually comes with an email account, so the cost at this point is mute. To find out if your company name is available and get pricing click here.

Company Email Ok, so let’s say you’re in the clear and have your own domain and you’re all set with company email. But…you are finding you’re having issues in a few other ways. Your smartphone isn’t synching right or you’re having problems with your contacts and calendar not working, or even worse…you’re still on Pop3 (very old). You have 2-3 choices on how to change up how your email works, some are fairly cheap and some are a bit more costly, but worth the money.

  • Your first choice is if you are a one person show, you can move to IMAP for just a few bucks probably. IMAP will allow your email to synchronize over two or more devices.
  • If you have a team of employees, put down the money and get into Google Apps or Hosted Exchange. Google apps pricing is better for just one person at $5 a month (you can still use Outlook for email/calendar/contacts) or you can stay with Microsoft and use their Hosted Exchange for a price of about $15 a month (Sale right now with GoDaddy) and you get a free copy of Outlook 2010 (valued at $139) so this is a great deal if you’re buying for three people. To check out GoDaddy’s pricing for mailboxes click here.

File Sharing One of the biggest headaches for any small company. Stop the emailing of documents back and forth to each other and stop worrying about what version of the document is recent, start using Dropbox for your team. The free version is a great tester for you to see if you can utilize it well, but most people and companies can…so you will want to upgrade to the large space and use it for everything, like we do at Call That Girl. Click here to try Dropbox for free. It’s definately a game changer!

Company chat & communications If your company is now texting each other on their personal cell phones to talk faster, it’s a sign you need Google Chat. This tool from Google is nice, and you can install it on your smartphones for those that do need to chat on their phones. You can also send files and keep up on who’s doing what. Simply put, you can control what your employees are chatting about with this over texting. Creating company accounts on Google or using Google apps are just two ways to set it up.

Online backup we saved the best for last of course! Those little scary words “backup” usually catch a client stopping short. If you do not have a backup plan in place, please call us. We can help you make affordable choices here. If you have one, but are not sure if it’s working, please call us, we can help verify that those boxes you had intalled years ago are working still or how they are backing up. Worse…if you have nothing in place, now is the time!

If you would like a free consultation, please email me at lisa@callthatgirl.biz or call in 612-865-4475 to get on my calendar. I can create a simple proposal for you or your team for a one time setup. The only reoccuring costs you will have is the products on a yearly basis.

Lisa

 

 

Minneapolis IT Support

| December 20, 2012 | 0 Comments

If you have a small business and are looking for a fast and responsive company to assist your company with all or just some certain aspects of your information technology needs, Call That Girl offers a no contract, no fee personalized helpdesk for you and your employees and your IT needs. Looking to move off using servers? Now is the time, the cloud products we offer can easily move your infrastructure from hardware to software, more reliable and a one time set up fee.

In short, here is what you really need:

  1. Online Backup
  2. Antivirus Protection
  3. Remote Support Helpdesk Services
  4. Onsite assistance for hardware, networking, printing and new computer add/changes
  5. Email Management & Outlook help
  6. Instant Communications
  7. File sharing
  8. Smartphone assistance
  9. iPad and Tablet Application Support

If your company  is excited about moving to the cloud, call us for a consultation. Should just take about 15 minutes to see if we can assist you and then we will formulate a proposal that fits your IT budget and we offer financing.

Call That Girl offers home and office onsite visits, remote support and has local retail stores for tech support and computer repairs including iPhone and iPad screen repairs and replacements in the Twin Cities area, the western and southern suburbs of Minneapolis, Edina, St. Louis Park, Bloomington, Wayzata, Minnetonka, Eden Prairie, Golden Valley Plymouth (any western suburb actually!) and  St. Paul and eastern suburbs and Rochester. We offer fast and responsive technical expertise and troubleshooting for home and business computer problems. In addition, we also  offer other IT Services including cloud application help, hosted exchange, Google apps, virus and malware removals, tune ups, data backup and recovery, printers, smartphone and iPhone help, hardware parts, screen replacements, laptop repairs, Outlook, synchronizing email and much more! If we don’t have it on this list, go ahead and ask…we may support it!

Bad Vista Update? Many are having problems, are you?

| December 15, 2012 | 0 Comments

Quick note for my social media, Vista users may be experiencing problems with a bad update this week. Some Windows 7 users may also be effected if you did the Vista Upgrade to Windows 7. We have fixed this bad update, so if you need help, please call our shop 612-865-4475 or email us from your smartphone! info@callthatgirl.biz

Or stop in our shop on Monday am

2316 Lousiana Ave

St. Louis Park, MN 55426

iPhone Training and Assistance Minneapolis Twin Cities

| December 15, 2012 | 0 Comments

If you are in the Minneapolis or Twin Cities area and want help with your new or current iPhone 3, 4, 4s or 5, we can help!

Welcome to Call That Girl’s iHelpdesk

Is your iPhone not doing what you want it to do? Or maybe you are getting frustrated with new technology and keeping up? Stop by our St. Louis Park shop during office hours for one-on-one support!

Hours

  • Monday-Friday
  • 9:30 am to 5:00 pm (we are open until 6:00)
  • Ask for Jim!
  • Call before you stop in if you like to confirm we have time
  • This is an open helpdesk, there may be someone ahead of you

We will show you how to maximize you iPhone’s potential, so you can get more out of that personal “pocket computer.” Learn how to personalize your apps so you get only the information you want out of them. Get help with managing your social media sites and tying them together on your phone. We can even show you how to copy/paste/and post things from different apps and sites.

More about our support:

  • We offer walkin helpdesk for iphone help in minneapolis
  • Iphone mobile helpdesk remote support available to synch with Gmail iPhone app help
  • iPhone application help and training
  • iPhone synching with Outlook and iPads
  • iPhone email setup help
  • iPhone Help Desk and Service Desk
  • Mobile App help for Minneapolis
  • New iPhone setup for email, Gmail or any email
  • Special training

 

Some questions our clients have asked

  • Can you retrieve old email from certain contacts like in Outlook?
  • Google apps for business don’t always work like it did on Android
  • What capabilities can be ignored on the iPhone?
  • What are the iPhones business features?
  • People are overwhelmed with the apps, can you help me understand it?
  • What do all the gadgets do?

Rates: Introductory Prices

  • $20 for 15 minutes (most issues can be resolved in just 15 minutes!
  • $30 for 30 minutes
  • $40 for 45 minutes
  • $50 for a full hour

Special Help Available!

  • Would you like a private appointment?
  • Would you like to sit down a group of your friends and have a session together? We can accommodate for groups, call for a special rate for groups up to 10.
  • Do you need something more not on this list? Call us and see if we can help!

 

Stop by our store in St. Louis Park, MN at 2316 Louisiana Ave or to book a private scheduled appointment, please call 612-865-4475 or email info@callthatgirl.biz

 

 

Fake Emails, Beware!

| December 14, 2012 | 0 Comments

Here’s a couple of bogus emails I recently received, don’t fall for these or click on the links!

This first one is the worst I’ve seen! There’s not even a company name! What account information has been changed exactly? And who’s support center am I supposed to be contacting? Nice try… NOT!

This is a fake LinkedIn message alert I got in my email the other day… Yep, even LinkedIn gets spammed.

If a message like this ever infects your computer, Call That Girl and we’ll get you and your technology back in good health!