Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

rss feed

Author's Website

Outlook, Gmail and iPhone Syncing Minneapolis, MN

| August 13, 2012 | 0 Comments

Not sure how it’s done? We can help!

We can remote into your computer and set up your Outlook and your smartphone to “synchronize” together via our tools that are paid for or with free applications. If you really want a robust email/calendar we can move your company’s emails/calendar and contacts to a “hosted exchange” that is yep, in the Cloud! The Cloud is exciting, it allows you so much more freedom to be anywhere at any time and have real-time updates and synching of your stuff so you can rest assured you’re saving time without seeing duplicates!

 

We can even put your files in the “Cloud” so all of your word documents and excel files are accessible anywhere. Call That Girl’s support team is fully trained on cloud software and apps on phones, so you can trust your data in our hands.

We also do online backups, so there is no need for those old hardware driven servers. Use your own computer as a server, save money and time. Schedule an appointment today to find out how we can do just about everything you need in the cloud.

Our one time set up fees and prepay blocks of remote support time get you out of those irritating monthly payments and hardware upgrades. Move to the Cloud and enjoy a stress free business day!

Oops! We could not locate your form.

https://plus.google.com/100147097284628132482/posts

7 hidden costs of a new computer

| August 6, 2012 | 0 Comments

Let’s say you bought your computer a few years ago and it’s not playing nice right now. So many things are going wrong that you decide it’s not worth fixing and just buy new. For some people, it’s an easy choice. Pay $150 or more to try to fix the old clunker or invest a few hundred bucks and get a brand spanking new computer! Seems like a logical choice? New is just a few bucks more so why not? For the average home user, all they need to do is just plug it in and go. Or not? Not so much lately. With all the technology advances, getting a new computer can cost you a few bucks if you need us to help you after new software purchases. Here is a list I have outlined. I have started with home users, but most businesses will need all of the items in the list done. Our costs are listed in parenthesis. Of course, when we help you we just knock out each issue and it’s billed per hour. The average new computer set up is approximately 2 hours for a home user at $198 or a business at $297.

Home users

  1. Printers, if your old one is so old…the regular software may not work on a new Windows 7 computer. You may need to buy a new printer or have us help find the right software for you ($39 to $79)
  2. Itunes (special help with getting your iPhone/iPod set up $39-79)
  3. Transferring your data (documents, music, internet favorites and pictures) from old to new computer ($39-$59)
  4. Antivirus. If you already are paying a service from a Big Box company, you should be able to call them and get it reinstalled on your new computer. You may need to buy a new license.
  5. Software for word, spreadsheets, etc. Find those old installations disks!
  6. Replacing any software that you “borrowed” from a friend, usually cannot be replaced at this point. You will need to borrow that CD again to install it and it may not be compatable. You may need to buy a version that works with Windows. Many old software programs just do not work at all with newer computers.
  7. Getting your computer on the network and sharing with other computers in the home/office

callthatgirl250x250alt

Business. Same list as above, but add on

  • Quickbooks/Peachtree/ACT set up
  • Outlook PST file set up and email configuration
  • Online back up solutions or external hard drive computer back up configuration
  • File sharing solutions (such as Dropbox)
  • Smartphone synchronizing wth Outlook and computer

 

 

One for sure way to get kids to do their chores

| August 2, 2012 | 0 Comments

I saw this on Facebook today, thought it was funny. Looks like a real winner for families that are struggling to get the kids to do their chores or homework. If you are a parent that wants to learn how to change your password on your wireless router, feel free to submit a request, we can do this for $39 to $59.

Oops! We could not locate your form.

Speed up that job search with a faster computer, 50% off for the unemployed!

| July 30, 2012 | 0 Comments

Four years ago the economy left thousands of people without jobs, so I organized Project Link It Forward to help the struggling unemployed learn how to use LinkedIn to connect and network themselves towards new positions. I myself was an early adopter of the social networking site for professionals and realized that most people didn’t really understand how it could be helpful, thus came the idea for Project Link It Forward. I set up a free class that people could take to learn the ins and outs of LinkedIn and how they could utilize it in their job search. Within a week the class had filled up completely! I really feel for the unemployed and Project Link It Forward was a great way for me to give back, although I had no idea what a success it would be. Today the economy is improved, but still weak, and many are still searching for a way to bring in an income for their family. LinkedIn continues to be a great tool for those on the hunt for a good job, but they’re going to need a working computer to do that! So… Call That Girl is offering 50% off on  in-store services until the end of the year to those of you (or those that you know) who are unemployed. All that we ask is that you bring along some sort of proof. That can even be just showing us on your LinkedIn profile that you are in transition.

Come on in so you can get back to the job search!

Please share with your friends on other social networking sites! Our offer is open to all of the unemployed!

IMAP vs POP email and why you need IMAP if you’re on a smartphone

| July 23, 2012 | 0 Comments

With just about everyone wanting email on their smartphones and wanting it to just “work” right, IMAP is your answer. Many folks are setting up their smartphones with POP and their email doesn’t match up, meaning…they will delete an email on their phone and it’s still on the computer. Everyone wants that email GONE when they log back into their computer. That’s the point of deleting it, right? Not if you have your email set up for POP, it will stay there!

Here is an explanation of IMAP and POP

IMAP (Internet Message Access Protocol): Synchronizes your email, your deleted email, your folders and sent items. So that means, if you are on one computer or your iPhone/Droid and delete emails, they are deleted on your computer as well.

POP (Post Office Protocol): Just downloads your email to your computers and smartphones and does not synchronize anything. This is a problem for those with Gmail because they are constantly having email that doesn’t make sense or is hard to manage.

Changing your email to be managed via IMAP

Gmail users: When you log into your Gmail inbox on the website, you can change your settings by going to the settings and selecting “forwarding and IMAP” and turning on IMAP.  For instructions from Google, click here.

Go Daddy users: You will need to call Go Daddy and get IMAP set up on your account. Once you have it set up, they can send you instructions on how to set it up yourself. It’s easy, but make sure you have a backup of your Outlook PST first! Safety first folks. Here are some instructions I found online on how to set up IMAP for Godaddy after you have upgraded.

Others: Call your email hosting company and request their information.

For those on Outlook who need help, feel free to fill out the form below this blog to set up an appointment to get your email configured for IMAP. It’s a good idea to also get your old email backed up too, or imported into your IMAP if you are using POP, those emails will be missing when you set up IMAP.

I know this may be confusing to some, but once you are set up on IMAP…your email life is so much easier to manage and it’s a one-time set up, nothing to do after we get it done.

Oops! We could not locate your form.

 

outlook-ad-300x130

Microsoft Office 365 Consultant 2

 

Want to share files? Here’s an easy tip!

| July 13, 2012 | 0 Comments

Do you have files that need to be on multiple computers? Or maybe you have files and folders you would like to share with your fellow employees or another company that you are working with. Emailing or transferring documents back and forth on a disk drive can become tedious and time consuming if you are constantly updating and changing the file. A great solution to this issue is to use the file hosting service Dropbox. This secure web-based site allows you to save a file on one computer and access it anywhere in the world as long as you have an internet connection. Or, just download Dropbox to specific computers and have your updated files anywhere you need them, even if you don’t have an internet connection. In this day and age, people are traveling more than ever and rely on their phones or tablets to get their work done. Dropbox makes it super easy to access your documents on the go with the mobile app. Basically, Dropbox allows you to access any document anywhere, any way.

Another benefit of Dropbox is the ability to give permissions to certain people who you are sharing your documents with. Maybe you only want to share a few specific files and don’t want them to have access to all of the folders in your Dropbox. With a Dropbox account, you have the ability to pick and choose which files you want to share with family, friends, employees, co-workers or another company.

Sometimes your computer might not have enough memory to hold all of the files in your Dropbox folder, depending on the size of the plan you sign up for. Luckily, you can also select specific files to have available on your computer. To do this, simply right click on the Dropbox icon on your screen, go to preferences and click the advanced tab. (See the picture below.) In this tab you can choose which files to remove from the folder on your computer.

Dropbox also provides you with a backup solution in a couple different ways. First of all, by keeping important files in your Dropbox folder they are protected if anything were to happen to your computer. All you would have to do is log into your account on the web from another computer and all of your documents will be there just the way they were left. Secondly, Dropbox keeps a one month history of your work, so if you accidentally change or delete a file or decide that you need it back, you can undo changes and undelete files.

Call That Girl uses Dropbox throughout the company. It’s great for us being that we have stores and employees all throughout the state. Check it out if you’re looking for a file sharing solution. Get started today with this link, http://db.tt/HHcLY6KC. First 2GB free!

And as always, call us or fill out the form below if you need any computer support!

Oops! We could not locate your form.