New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Is it time to move from free email to a personal web domain?
A lot of people like using free email accounts such as Google, Hotmail, Yahoo, etc. I occasionally use Gmail, and 
understand why these “free” email accounts are so appealing. What I don’t understand is that people consistently and continually get hacked, yet they continue to utilize the account. If you are one of the people who have been repeatedly hacked, you should consider paying about $50 a year to get your own paid-for email account. The fun thing about it is that you can get a domain that matches your name. Say your name is Suzy Sharpe and you’ve been using SusieSharpe@gmail.com your whole life. With your own domain, you could use Susie@SusieSharp.com or Susieisthebest@SusieSharp.com, instead. This way, your email is more secure, because it’s run through a secured server rather than one of the free ones.
The main reason free email accounts get hacked so often is because they are vulnerable to all of those annoying social media applications, like Facebook. The second biggest target is, of course, Twitter. LinkedIn actually got hacked a few months ago, too! For years, Facebook has been the main source for hackers, and the reason why is that most people log in with the exact same username and password that they do when they log into their email. So, when the hackers get their Facebook information, it’s right there to log into Hotmail or Gmail or whatever, and they will meddle with it and then takeover your account.
So, my recommendation is that people spend about $50 a year on their own email system, set up their email for IMAP, and then synchronize their email with their devices. By having their own private personal email account, the vulnerability of getting hacked goes way down, plus it adds a nice spin on their personal life. Plus, if and when they want a website, they have their own domain! It’s super simple to put up your own website nowadays.
If you happen to have a large family, we recommend that you get your own domain, such as the JohnsonfamilyMinneapolis.com, or something like that. Larger families have wanted to set up blogs, websites and other sharing opportunities, too. Family blogs are very popular and it’s a nice way to share updates from anywhere in the world.
If you would like help setting up your own personal domain for email and/or a family website and email please contact Call That Girl computer support and repair by filling out the form below or call 612-865-4475. Ask for an appointment on Lisa’s calendar and we will set up a time for a free consultation to discuss your needs!
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6 months no interest, no payments computer support financing available
Hello to all of our clients, potential new clients and social media followers. If you are working in a business that is looking to get new IT support in place and would like some help on the financing side, our credit card processor Paypal is offering a 6 months, no payments, no interest financing special for our clients. All you need to do is work out a new IT support purchase plan with us and we will send you the link to apply and see if you qualify. If you qualify, we can offer the following products and services!
- 11 hour support package for $1000
- 5.5 hour support package for $500
- Move your company off old servers and to the cloud
- Update your technology for your company so it works smoother
- Get your company files shared and backed up daily with our online back up products
- Protect all of your computers with our antivirus protection plan
- Buy helpdesk time for those quick problems!
- Buy a package and save on onsite time with our technicians
- Need a package built? We can do that too!
Fill out this form to have us contact you and get started! Or call us at 612-865-4475
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Pinterest crashes my Outlook. Does it crash yours, too?
A few weeks ago, I received an email from Pinterest telling me that I had a friend on Facebook following me. Naturally I was excited to have a new follower, until I noticed that when I went to click on that email….my entire Outlook just froze up. Now I didn’t get the Outlook 2010 white screen of death, but my Outlook just froze completely. At first I was a bit shocked, but after a minute or so it unfroze and I was back to business. I thought it was a one-time glitch, but apparently not. It started happening each and every time I received an email from Pinterest and it’s starting to irritate me. Here is an example of the email…
After doing some investigation, I figured out that it’s a back end plug in from Facebook causing this issue. I found this out when I finally opened Outlook and some random rogue plug in showed up. I’m very annoyed because it came and went so fast and I can’t find it in my Outlook settings anywhere to disable it.
I wanted to blog about this for those that are having the same issue. Please comment below if you are! I will contact you if you leave your email. This is an issue that has yet to be fixed and I want it resolved!
5 Questions a Computer Repair Shop Should Ask You
This short list of questions is very important for your computer repair technician to ask you when you bring in your technology to the repair shop. Be prepared to answer questions like…
- Do you have your program installation disks? Programs like Microsoft Office and Photoshop cannot be backed up and are therefore at the risk of being lost in the case of an operating system reload and other repairs.
- Did you bring in any cords? Most of the time, your computer repair shop will not need you to bring in any cords besides your laptop’s power cord. If you do have to bring in cords, make sure that they are labeled so they do not get confused with the shop’s cords.
- Are you backing up your data regularly? If not, you may want to have the computer repair shop back it up for you just in case something were to happen during the repair and all of your data was lost. If you never back up your data, talk to the technician about the options you have; after all, backing up is the golden rule in the tech world!
- What problems are you experiencing? Try to provide a detailed description of the problems your computer is experiencing to the technician so they know specifically what they should be looking for.
- How old is your computer?After describing the problem, the technician may ask how old your computer is. In some cases, problems are due to old age and it would probably make more sense to just purchase a brand new computer.
Suspicious activity caught on my Google account
Saturday A.M. I got an alert from Google that someone in Austria tried accessing my account on a device. Interesting…never had this happen before. I’m guessing they noticed this either by too many log-in attempts or they caught the IP address (how the computers track where we are logging in from). I logged into Gmail, read the alert and changed my password anyway. I know that no one had it but me, but I guess you can never tell.
As much as I am not a fan of using Google for business email, I am a fan of using it for free accounts over Hotmail or Yahoo because of the security. When clients call in and say they have been hacked, I have only seen one or two come in from Google, most, if not all, are from Hotmail, Yahoo, etc. I’m happy to post that with this Google suspicious email alert I got, I became more of a fan of using it for free email needs. There’s an example of the message below.
What to do if the power cord for your laptop stops working
Drat, that power cord. Always causing problems! Most clients call us for a few reasons in regards to power issues with their laptop. Sometimes we can fix it, sometimes we cannot. Most of the time, we can fix it, but the cost is roughly $150 (it’s a hardware repair, done inside the computer and very labor intensive). If the hardware, also known as a DC jack, is fine, then the problem is most likely a dead power supply (cord).
How to figure out if it’s your power cord:
Unfortunately, there’s not always a clear cut sign as to which is your problem. One thing you can tryif you have another that fits and is the same voltage (using a different voltage charger can mess with your computer) is to plug in a different power supply and see if your computer gets a full charge. If it does, then your power cord is most likely the cause. If this still doesn’t work or you don’t have an extra cord, you can drop off your computer for a free diagnosis and let us figure out what exactly is going on!
What to do if it’s your power cord:
- Purchase a new power adapter from the manufacturer = spendy, but probably best if your laptop is under 3 years old.
- Purchase one from Best Buy or Microcenter = also spendy, but convenient.
- Purchase a generic adapter set online = Most folks do this, but…the adapter can be a problem later. They will either stop working or fail before a manufactured one will.