Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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10 things you should know how to do with your computers – answers!

| August 17, 2012 | 0 Comments

 

 

 

 

Do you know how to do these important computer-related functions? Here are the answers we promised!

1.) How do you save to a flash drive?

A: Insert your flash drive. A window should open up that opens your flash drive. If you do not get this window, then go to “Computer” or “my computer” and you will see your flash drive as a “drive letter.” Your computer is always the C: drive.  Your flash drive might be the E: or F: or G: etc. Then when you go to save documents or pictures, you can find your flash drive letter in the list of places to save.

2.) Do you know how to download software, install it and use it?

A: When you download software, it usually downloads to the “downloads” folder. It’s best to always keep your downloads there so they are organized. Once a download is finished, you go to the “downloads” folder and double click the software and it’s usually just as easy as clicking the “next” button. Once installed, you can view the software by going to your start menu and clicking on “programs” and it should be listed there.

3.) How do you back up your data to a flash drive or external hard drive?

A: Save as answer #1, but you can copy and paste full folders of your pictures and documents to the flash or external drives.

4.) How do you find out if the link you’re clicking on goes to the site you intended or if it is taking you to a virus?

A: When you see the link, put your mouse on it and right click and view “properties”, then it will show you where the link actually goes. If it appears to be what you think it is, you can click on it. If it looks foreign to you, then click with caution.

5.) Do you know how to Google properly?

A: Many people try to Google their own computer repairs. Here is a tip if you are one of those folks…search for the exact problem you are having. Then read the list of searches. Try to click on only reputable websites that you recognize. If you are curious, have good Antivirus on your computer! Also, when you are clicking on the links, if you get a pop up to download software, close the box immediately, this is a virus more than likely. If you are asked on a website to download software to fix, keep in mind most are free, but want you to pay to “really fix” it and many times, those are fake as well.

6.) Do you know how to do a basic search on someone on the internet?

A: Search “name + town” in quotes, that will give you better results

7.) How do you blind copy (BCC) people in emails (So people can’t see the email addresses of others that you included in an email)?

A: Turn on BBC (meaning, you can send many people the same email, but they don’t see each other’s addresses). Some email programs have it already on, with outlook you may need to turn on the feature.

8.)  How do you properly turn off your computer?

A: Go to “shut down” and shut it down. Just holding the power button is not the best way to shut it off. The power button shut downs just shuts it off without Windows helping to do it right.

9.) How do you perform a system restore?

A: Sometimes when your computer goes crazy, you may or may not have caused this problem. Either way, a simple system restore may help! What this does is take you back to a few days before it went crazy.

It may depend on what operating system you have, but you can search your computer for “system restore” and you will get a wizard that pops up. Do the restore to the date before it stopped working right. Then hit finish and it will take 10-15 minutes. After that, then see if your problem is gone or still there. If still there, you may need our help!

10.) Do you know how to find Call That Girl on Google maps and call us when you need help!?

A: Check out our website for directions, Google our name/address or just call us at 612-865-4475!

10 things you should know how to do with your computer

| August 15, 2012 | 0 Comments

Do you know how to do these important computer-related functions? Take the quiz and see how well you do!

1.) How do you save to a flash drive?

2.) Do you know how to download software, install it and use it?

3.) How do you back up your data to a flash drive or external hard drive?

4.) How do you find out if the link you’re clicking on goes to the site you intended or if it is taking you to a virus?

5.) Do you know how to Google properly?

6.) Do you know how to do a basic search on someone on the internet?

7.) How do you blind copy (BCC) people in emails (So people can’t see the email addresses of others that you included in an email)?

8.)  How do you properly turn off your computer?

9.) How do you perform a system restore?

10.) Do you know how to find Call That Girl on Google maps and call us when you need help!?

Check back in on Friday or subscribe to our RSS feed to check your answers and see how well you did!

Outlook, Gmail and iPhone Syncing Minneapolis, MN

| August 13, 2012 | 0 Comments

Not sure how it’s done? We can help!

We can remote into your computer and set up your Outlook and your smartphone to “synchronize” together via our tools that are paid for or with free applications. If you really want a robust email/calendar we can move your company’s emails/calendar and contacts to a “hosted exchange” that is yep, in the Cloud! The Cloud is exciting, it allows you so much more freedom to be anywhere at any time and have real-time updates and synching of your stuff so you can rest assured you’re saving time without seeing duplicates!

 

We can even put your files in the “Cloud” so all of your word documents and excel files are accessible anywhere. Call That Girl’s support team is fully trained on cloud software and apps on phones, so you can trust your data in our hands.

We also do online backups, so there is no need for those old hardware driven servers. Use your own computer as a server, save money and time. Schedule an appointment today to find out how we can do just about everything you need in the cloud.

Our one time set up fees and prepay blocks of remote support time get you out of those irritating monthly payments and hardware upgrades. Move to the Cloud and enjoy a stress free business day!

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7 hidden costs of a new computer

| August 6, 2012 | 0 Comments

Let’s say you bought your computer a few years ago and it’s not playing nice right now. So many things are going wrong that you decide it’s not worth fixing and just buy new. For some people, it’s an easy choice. Pay $150 or more to try to fix the old clunker or invest a few hundred bucks and get a brand spanking new computer! Seems like a logical choice? New is just a few bucks more so why not? For the average home user, all they need to do is just plug it in and go. Or not? Not so much lately. With all the technology advances, getting a new computer can cost you a few bucks if you need us to help you after new software purchases. Here is a list I have outlined. I have started with home users, but most businesses will need all of the items in the list done. Our costs are listed in parenthesis. Of course, when we help you we just knock out each issue and it’s billed per hour. The average new computer set up is approximately 2 hours for a home user at $198 or a business at $297.

Home users

  1. Printers, if your old one is so old…the regular software may not work on a new Windows 7 computer. You may need to buy a new printer or have us help find the right software for you ($39 to $79)
  2. Itunes (special help with getting your iPhone/iPod set up $39-79)
  3. Transferring your data (documents, music, internet favorites and pictures) from old to new computer ($39-$59)
  4. Antivirus. If you already are paying a service from a Big Box company, you should be able to call them and get it reinstalled on your new computer. You may need to buy a new license.
  5. Software for word, spreadsheets, etc. Find those old installations disks!
  6. Replacing any software that you “borrowed” from a friend, usually cannot be replaced at this point. You will need to borrow that CD again to install it and it may not be compatable. You may need to buy a version that works with Windows. Many old software programs just do not work at all with newer computers.
  7. Getting your computer on the network and sharing with other computers in the home/office

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Business. Same list as above, but add on

  • Quickbooks/Peachtree/ACT set up
  • Outlook PST file set up and email configuration
  • Online back up solutions or external hard drive computer back up configuration
  • File sharing solutions (such as Dropbox)
  • Smartphone synchronizing wth Outlook and computer

 

 

One for sure way to get kids to do their chores

| August 2, 2012 | 0 Comments

I saw this on Facebook today, thought it was funny. Looks like a real winner for families that are struggling to get the kids to do their chores or homework. If you are a parent that wants to learn how to change your password on your wireless router, feel free to submit a request, we can do this for $39 to $59.

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Speed up that job search with a faster computer, 50% off for the unemployed!

| July 30, 2012 | 0 Comments

Four years ago the economy left thousands of people without jobs, so I organized Project Link It Forward to help the struggling unemployed learn how to use LinkedIn to connect and network themselves towards new positions. I myself was an early adopter of the social networking site for professionals and realized that most people didn’t really understand how it could be helpful, thus came the idea for Project Link It Forward. I set up a free class that people could take to learn the ins and outs of LinkedIn and how they could utilize it in their job search. Within a week the class had filled up completely! I really feel for the unemployed and Project Link It Forward was a great way for me to give back, although I had no idea what a success it would be. Today the economy is improved, but still weak, and many are still searching for a way to bring in an income for their family. LinkedIn continues to be a great tool for those on the hunt for a good job, but they’re going to need a working computer to do that! So… Call That Girl is offering 50% off on  in-store services until the end of the year to those of you (or those that you know) who are unemployed. All that we ask is that you bring along some sort of proof. That can even be just showing us on your LinkedIn profile that you are in transition.

Come on in so you can get back to the job search!

Please share with your friends on other social networking sites! Our offer is open to all of the unemployed!