New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Computer or iPad/Tablet? Tell us why you love your new device
Decisions decisions!!! With the popularity of the iPads and tablets, many folks are rushing out to get one as they are handy, small and easier to do many things with it than booting up that computer. For one thing, it’s easy to just throw in a purse or hold on to…than a laptop. Sure it is. And it has zillions of applications to use to make your life easier or more fun. Who wouldn’t want this toy? Me. I call it a toy for a reason, mostly because I cannot in any way possible think of how a portable device will make my life easier. Then again, I have one of the newest blingiest Blackberry Torches and I use 4 functions: Phone, email, text and contacts. I guess I am a minimalist with the new devices as my brain is focused on using the computer for my work and my life.
To move to an iPad/Tablet for work, I guess I can’t say anything but go for it! I know many folks are doing it and loving them (esp those on the road). But for a main computer for work? I have yet to see anyone do it 100%, but maybe? If you are one of those folks reading this, please comment below. I would love to hear your stories! The reason why I guess I can’t get off my computer is that I like doing 20 things at once and having all of my “apps” (aka…programs) at the bottom of my screen organized so I know where everything is, and I enjoy the keyboard way too much. The ipads and tablets don’t give this larger handed gal much room for typing 100 wpm. I would sorely miss that, I would have to have an extended keyboard and that point, why have a tablet? I might as well just whip out the laptop.
I’m a ferocious typer. I am an insane multi-tasker. The devices for me would only be for “fun” meaning, I’m on a trip and just want to use it to play with the apps, surf the web and check on my social media. I would never use it for work at this point.
To close, what is your choice? Tell us below! Share your knowledge with others, the good, the bad, the everything! Maybe you can shed some light on this topic, switch me over? (doubtful!, but you never know).
Scam Alert: the job workers of Windows and many more…
Seems we have a busy group of “technicians” out there scaring the heck out of people by calling you, telling you that you have a virus or harmful things are in your computer, begging and pleading practically to get you to remote them into your computer and then doing some not-so technical things and then…finally, getting you to pay them for a removal and other odd repairs. Many people are falling for this scam and I can see how their scare tactics work, they don’t give up and use words that many people are scared of; virus, damage, harmful, etc. Getting a virus surfing the web is easy nowadays, it’s not as it was “opening an email” or clicking on a bad link, now it’s as easy as just opening a webpage that infected.
Here is what information I have right now on the phone scams…
Company #1: A company in India-Global IT, is calling people around the United States telling them that their computers are sending out viruses–they say they are the Job Workers from Windows (hah…or Microsoft).
Company #2 I Tecnocura, Technocure or Tecno….cure something/ company who tired to get one of my client to log into ammyy.com to clean up harmful things on their computer (told me to by a client).
Bewarned, if anyone calls you alerting you that you have harmful things in your computer or your computer is sending out viruses, it should only be your internet company. If you are fearful of them calling you, tell them you will call them back and insure it’s a local number or Qwest/Century Link, etc. These scammers have 800 numbers and will beg and plead with you to call them back, they will do anything they can to get you to remote them in and hook you into paying.
To watch a video of another repair tech (like me!) who caught one of these companies calling them…the tech did a fake out. It’s a long video, but it really goes to show how far these guys will go to get your money.
http://hackedgadgets.com/2011/10/27/hacked-gadgets-has-fun-with-computer-scammer-called-global-it/
Tip: Hang up on these fools asap!
If you think you have been a victim of this crime, feel free to call us and tell us about your experience. We will do a virus spot check for FREE because we want you to feel comfortable that you are not sending our viruses. You should be able to get your money back from your bank if you were one of the unfortunate. These guys can be pushy and hard to get off the phone. Just hang up!
Free Social Media How To Guide for the Holidays!
Hey bloggers, fans and social networkers! About a month ago, I was trying to think of a great gift to giveaway to everyone, no one seems to ever use “% off coupons”, so instead I decided to give out a copy of my social media “how to” eBook for a holiday gift. I finished it in September of 2010, so it’s a little outdated, but to be honest….it’s still a great step by step how I do my social media now that continues to work for my company Call That Girl. The game may change, but the rules don’t! There are many things to learn about social media that will always apply, such as “how to tell the great story that everyone wants to hear”.
Gearing up to work in a social media marketing effort is more than tweeting, updating status on Facebook and writing an email newsletter. There are many important points if you are going to start using social media such as…building your network, giving value to your readers, gaining trust from your followers to continue to read your content (and more importantly, SHARE your content), set up your website to help you, not hurt you, generating interesting topics of interest, managing your contacts and overall….just figuring out the right equation that works for you and your company. I did it, or so I think I did (social media is my #1 way of landing clients). I have the equation down anyway with what works for Call That Girl and I would love to share it all with you as my holiday gift.
If your company is interested in figuring out how we do it successfully or you just want some basic knowledge, click on the link below and fill out the form and we will get the eBook to you next week after Christmas. I hired a special “social media assistant” to help with this venture as I am spreading this message to literally 1000’s of people on LinkedIn, Facebook, Twitter and Google + all in about 15 minutes. Getting new fans is half the battle, keeping them interested in staying in your network is the bigger battle!
Happy Holidays Everyone! I wish you the best holiday season and a prosperous 2012! Feel free to shoot me any questions about social media, I always try to help if I can. If you want to hire me for a special hour consultation or to help you create a game plan, I can work it into my schedule. Call That Girl is not a social media company, we only do computer repair and services. I personally do LinkedIn and social media counsel for fun. You can email me at lisa@callthatgirl.biz
To receive the eBook in PDF format (great for reading on your iPad or tablet too! Click here Feel free to email or share it as you like if you know someone else who may benefit from reading it.
Tips for buying a desktop computer
Happy Holidays everyone! I’m really excited to help all of you this season with all the little questions you have in regards to buying a new desktop computer. Many folks have questions about buying a desktop computer and which are best, while I will not tell you what brand is best (because in my line of work, we see them all in our shops, they all break at some point!) I can give you some shopping tips. Many of you are buying laptops and if you are feeling a little frisky and want to take your social computer use outside or elsewhere outside of your desk…then read this post “Tips for buying a laptop”
Now for those needing a new desktop computer…business or residential users can learn a bit from this blog.
First tip: If you have a monitor, keyboard and mouse that works, just buy a new desktop computer. Many computers come with a new keyboard and mouse in the box anyway, but unless you want a new blingy monitor, you just need the tower/computer itself.
Second tip: Make a budget and stick to it. A basic desktop model that is good for a family/solo is normally in the $400 to $600 range. You can go to Dell’s website and get a basic “no frills” computer for under $300! An average desktop model is around $500. The better systems for “Multimedia experience” is around $650 and up. If you’re into streaming Netflix or using your TV as your monitor, then you will want to spend a bit more to get better visuals from your computer. So, figure out how much you want to spend and stay in that budget.
Third tip: If you go to a big box store, don’t get talked into all the “extra’s” that they sell you.
- Their “optimization” package (we do this remotely and do a lot more in the time you’re hiring us than they will)
- The “data transfer” tools (buy an external hard drive and do it yourself and have a back up system or hire us, way cheaper and more fun to work with!)
- Their anti-virus programs (buy ours, it’s fabulous!)
- The warranties. If you are buying a basic computer for that low of cost, you don’t need to pay $200+ for a warranty (unless you run a business and want next day service for your hardware parts). The computer usually has a one-year warranty for hardware and after that, the parts are cheap enough to replace at any hardware repair store. AND…the software is never included in the warranty! That means that software that runs your computer “Windows” is not covered. So if you have an operating system crash, they won’t pay for it unless it’s due to hardware failure!
Fourth tip: Don’t worry so much about processor speeds or hard drive space. All new computers are keeping up with the industry and giving you what is standard. Although…if you are a music or picture fan, then yes…you may want a bigger hard drive. Most are shipping standard with 320, 500 or 640 gig hard drives, some are shipping with 1TB drives (WOW, that’s HUGE), but in our world of data hoarding, music and video collections and 1000’s of pictures, you may want one that big. For those into graphics and speed, you already know what you’re looking for and that is a whole blog post on it’s own to be honest.
Fifth tip: The extra’s–wifi and usb ports. Most computers today come with everything you need, but if you can find a good computer with wifi and extra usb ports, WIN. If you want to use your computer next to your TV and do streaming, you may want to get one with wireless already installed. (from what someone told me, it’s not good to have a computer right next to your TV, but I will look into that one). You can never go wrong with finding a computer with extra USB ports, I always max mine out and have a 4 port extender LOL. Everything needs USB power, so more the merrier there.
Sixth Tip: RAM/Memory. Yes, be sure to get the most bang for your buck here. Most computers are coming out with 4 gig as a standard, but if you look around enough, you will find some great deals that have 6 or 8 gig of RAM installed. GET THOSE. In a few years, we will look back and wonder how we lived on 4 gig. Just a few years ago, how did we live on 1 gig? Prepare for the future, get what you can now. If you can ask the sales rep or look online, see what the computer can max out with for RAM. Some are being shipped with 16 gig of RAM and I saw one the other day at 32 gig. WT???? Those are very expensive, but hey…if you are faster than your computer, you might want those options lol.
Email me with any questions, I hope this helped many of you in your buying decisions! When you get your new computer and would like us to help you set up and transfer your data/set up your computer, give us a call. We can even help you remotely with this! 962-681-7969.
Tips for buying a laptop
I get many folks asking me what laptop they should buy, which one is the best, etc. All models of computers/laptops end up in my shop, so they all break at some point. My opinion? Follow these simple rules and you just bought the best laptop!
1.) Figure out a budget. Remember that with a new computer, you may need to buy new software. The Office suite can run up to $300 for the full package, so keep that in mind.
2.) Test out laptops in stores first if you are buying online. Buying online gives you no sense of how the computer feels, weighs or views in bad/good/extra light. Once you see the one you want at the store, then go find it online and order there if you are getting a better deal. Some stores have the same computer on their own website cheaper!
3.) When you are at the store…. make sure to check out the next few things:
- Keyboard. Play with the keys and make sure you can type ok and see the keys. Some laptops today have the shiny look and feel and it’s hard to view and use those! Or they have the “bouncy” keys and it’s even hard for me to type on and I can type 100 wpm!
- Weight. Pick up the laptop and make sure you can carry it without problems. Many folks end up buying 10 ton weight laptops and they are very hard to drag around.
- Screen. Check out the screen and make sure there is not too much glare. If you plan on working outside, many screens have too much glare and you can’t read the screen in natural light, even too much overhead light can be bothersome.
- Screen width. Many folks hate the wider screens. It is not an issue for me, but for those with the regular monitors, it’s quite a change. Test opening some stuff on the computer and make sure you like how it looks.
- Memory. Try to get 4-8 gig of RAM if you can. Most new computers are coming out with at least 4, but if you can get a good deal with 6 or 8 gig, go for it! You should be fine with that for many years to come. But with how fast technology is changing, who knows…8 gigs might be slow soon, hah!
- Hard drive size. Most new computers come with 32o to 1TB hard drives. If you are a data hoarder (like me!), then getting the biggest hard drive possible that meets your budget is best. If you don’t keep a lot of stuff, then a smaller one is just fine.
That’s the quick and dirty…many folks also ask about the processors…my answer is you’ll be ok probably if you can find a computer that fits your needs with the list I gave you. Those are much more important for the standard/average user.
If you are buying a new computer and need help with the set up, data moves, antivirus protection plans or data back up, please let us help you. Our remote support rates are very affordable and will get your computer up and running quickly!
Give us a call at 952-681-7959 or…
Click here to submit a request
How much memory does my computer have installed?
Good morning everyone! Many of our clients will call in for a computer cleaning and in our aftercare call, we sometimes tell them that they need to buy more memory (RAM) for their computer to give it a smidge more speed. Many times, the memory recommendations we offer, can make the computer 4x faster! That’s more than a smidge! Why is this happening? Well, it’s becoming common to see computers bought in 2003 still alive and kicking well. They just need some more “gusto” to make them work with the applications and current technology trends we all love and adore now. More hardware memory equals a better computing experience overall. Even though our cleanings help immensely, more memory sometimes can help with what we can’t take care of.
Let’s start with why you may need more memory first before we show you the video on how to install it yourself. For starters, you may have an older computer (5 years old) and it’s been running fine but it’s getting slow. Sure, we can do a cleaning on it, and get it faster and after our cleanings, our clients are very happy with our services, but many need to buy more memory/RAM to get that old computer zipping very fast. The cause of the slowdown is many times, these computers only have the bare minimum that came factory installed. If you have XP, to run with the big dog programs such as Office 2010, you should try to get your computer to at least 1gig of RAM or 2gig if you want your computer really fast. For the older computers, the RAM is usually very inexpensive and recommended if the computer seems stable. If you are having other problems with it, like a lot of noise coming from the computer or seeing crashes often, this is a sign of a computer that may need to go to the land of refurbished computers and I don’t recommend putting much money into them.
Vista is another culprit of low memory. Most factory computers shipped with just 1gig of memory/RAM and that is just too darn slow for Vista. As the complaints are high with Vista, you can help it by just adding in the max memory your computer can take.
How to check your memory, I could write up instructions, but here is a short video from Crucial (the company we buy memory from online).
How to Install Memory (RAM) in a Laptop / Notebook
How to Install Memory in a PC Desktop Computer
http://www.crucial.com has a nice scan tool that you can run and check what type of memory your computer needs. It also tells you what is installed and how much more your computer can take. It also offers a check out system for you to buy it and get it shipped right to your home/office. It’s our favorite at Call That Girl and we have had great success with Crucial.
If you need help with purchasing or installing, feel free to give us a call! This is so easy to do, we can walk you through it over the phone. No kidding!
If you need our help or want a computer cleaning, please submit a ticket today here .
