Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Got iTunes 10.5 update problems?

| November 3, 2011 | 0 Comments

What are your iTunes woes? Is the new update causing you problems and wasted time Googling forums for answers or spending time on the phone with support?

Here’s a short list of issues we are seeing come in via our ticket system, most since last Friday. All have been repaired remotely too!

  • After 10.5 update itunes store won’t load
  • My iPhone won’t back up
  • Update to itunes 10.5 keeps receiving an error message
  • After iTunes 10.5 update, music can’t be located (music seems to have moved from your default location)
  • iPhone won’t synch with my computer
  • iTunes could not connect to the iPhone
  • iPhone won’t sync with Outlook

Our team of techs here at Call That Girl are hot to trot fixing this big bad update for our clients. People love their iTunes and we are ready to help.  Since each computer is different, there is no “quick fix” for this unfortunately. Each repair is taking about an hour to do, so if you are in need of help, tired of Googling the repair yourself and want us to help, be prepared for an hours worth of time and a $90 bill.

To book an appointment to get us remoted into your computer, our team is ready to go. We do not need you on the computer for the most part to repair this, so submit a ticket today and get back on track soon! Submit a ticket here

 

Should I click that update button?

| October 31, 2011 | 0 Comments

First you may ask, what are “update buttons” They usually sit in the lower right corner of your screen right next to your clock. Sometimes they just sit there and don’t do anything. Sometimes they blink constantly warning you to do an update. And you may wonder…which ones are good to do?  In today’s blog I will alert you to some udpates you should be doing and some you should not be doing. Most of our clients do not click any update buttons or alerts to update and that usually need to be done and some can safe you from getting a virus!

Update buttons for the most part, should be done and the software you have installed have asked for your permission to do the update. Many times, the update button is just there and doesn’t ask, so you have to do the all manually. It’s probably a good idea that once a month, you roll your mouse over those icons and see what your computer would like to do.

Java is an important update. It’s icon has a little coffee cup and it usually orange. It’s important you do this update because if you do not, a virus can get through Java, it’s called a Java exploit. Right now, I have yet to see a malware or virus use this icon, so it should be safe to always click on.

What is Java and why do you need it? It’s a software tool used for your internet browsing. Some websites need it so you can use it or view it properly.  Official description from Java: There are lots of applications and websites that won’t work unless you have Java installed, and more are created every day. Java is fast, secure, and reliable. From laptops to datacenters, game consoles to scientific supercomputers, cell phones to the Internet, Java is everywhere!

Adobe Reader: This update is only really important if you are having a problem with your current Adobe, but if you don’t do the update, it will sit there and keep looking at you. Adobe X is the latest update and most folks have Adobe 7,8 or 9 on their computers. Most Adobe updates download and install just fine.

Windows XP updates: If your computer is old and you see the yellow exclamation mark by the clock, it’s up to you to do the updates. We will run updates for our clients, but if they fail we don’t put a lot of time into troubleshooting XP updates. It’s a older version of Microsoft’s operating system and is not supported anymore by them.

Windows Vista or 7 Updates: Should be done. If you are having issues with those updates and get fail messages, you can find more information here and get assistance if you can’t find help on these pages. Microsoft Support

Keep in mind that not all update buttons are safe, some might be acting as malware or a virus. The icons below are generally “safe”…but some viruses try to hide under an icon looking like the Windows XP update icon (the yellow exclamation mark). Be careful when clicking on those, be sure it says “Updates are available” when you roll your mouse over it.

If you would like assistance with any of these updates, install failures or if your pc just needs a tune-up, contact us by submitting a ticket! We are here to help.  Click here to submit a ticket.

 

 

 

Yes, you can update this one

Yes, you can update with caution

Yes, update this one!

Yes, update this one too

Facebook classes again, sign up now!

| October 21, 2011 | 0 Comments

Fearless Facebook Profile…$35 – Register

In this 90 minute training workshop you will:

  • Using your Profile to build business relationships to maximize youronline presence
  • Privacy – managing what others see and protecting your online image
  • Posts – share content from fan pages and websites
  • How to organize and communicate with your new business relationships
  • Lists – organize your FB Friends by business associates, high school, family; learn tips on using the Lists for posts and quicker browsing
  • Learn how to Tag friends and businesses

This is a hands-on workshop – bring your laptop computer

Fearless Facebook Fanpage…$45  – Register

In this 2 hour training workshop you will:

  • Build an effective Fan Page to attract new customers
  • Learn how to start building fans and connecting with your audience
  • Learn how to use your profile picture as a marketing piece
  • Learn how to add your business name towww.facebook.com/yourbusinessname
  • Create a simple social media marketing plan, positioning yourself as an industry leader
  • 5 Tips for Promoting Your Business
  • Learn about custom Welcome Page

This is a hands-on workshop – bring your laptop computer

SEO Tips for Computer Repair Businesses

| October 16, 2011 | 0 Comments

I have been asked by a couple of folks how I got my rankings up in Google without paying an SEO person to assist. For a long time, I didn’t even realize what SEO was or needed it as I didn’t rely on Google calls for business. Although I always liked checking to see where I was, I really didn’t put it as a priority. Until this year, it was getting in the competitive level that kind of got me interested. My company is in the 5th year and doing well. I wanted my competition to see me getting the ranks I guess.

Depends on some situations (not sure why everyone gets different results), I am usually on page 1 or top of page 2. I just had a buddy from Virginia check and I was on page 1, #3. Just an FYI…we don’t get a many calls from Google and we are ranked in positions you would think we would be getting calls. I don’t know if paying to be at the very very top is worth that money, never did it with a successful campaign. Tried it for a few days and got scared to be honest.

Anyway, moving on. What I have done to help my rankings was blog and had titles of the blogs that worked for me in the search engines. I sometimes Google a title and see what Google finds to be a top search and name my title around that search. I make sure to fill the blog with search words in regards to the topics that people would try to search for themselves.

In addition to the blogs, I have Word Press installed for my site and use the All-in-one plug in and have all my blogs tagged (not every single one, but many) with keywords and also change the meta name keywords to be. Overall, these these helped me get the rankings.

Final tip, landing pages have not helped with SEO. Tried it and don’t know if I’m doing it wrong or what, but I have found blog titles work great. Test this out. Google “SEO Tips for Computer Repair Businesses” and you should see my blog at the top.

WordPress or Drupal

| October 9, 2011 | 0 Comments

Guest Posting by Stephen McLaughlin

Hello All

     I have had the un-fun experience of trying to make a apple into a orange this past week. I had a concept in my head of what I was wanting a website to look like and I kept telling myself I can make a simple WordPress site look like it. I am not extremely dumb or a slow fellow but boy I felt like I was after 2+ hours of banging my fat fingers on my keyboard.

I truly believe and agree WordPress is one of the most simple solutions but I am always reminded when I forget some things are on opposite ends of a un bendable pole and you can only have/use one end at a time. When it comes to a CMS (content management system) for websites it is either simple or setup and use (aka easy) or it is wide open to changes of format, structure and layout (aka hard)

And I made the mistake of thinking I could hammer a square peg into a round hole and I failed, I failed hard, so it looks like I am going to uninstall WordPress from my site and go with another CMS system, of which the choices are great.

I could use ohh a hundred or so other PHP/MySQL based CMS’s http://en.wikipedia.org/wiki/List_of_content_management_systems#PHP I believe I am going to use Drupal, I honestly believe it has the most to offer someone on my level, someone who understands code but is not a coder, someone who understands basic plug architecture and someone who really (no realllly) couldn’t design a proper layout to a site to save my life.

I have used Drupal 2-3 times before and sure I had painful experiences but the Drupal community is vast and rich with knowledge, so finding solutions is possible just sometimes you have to do a little digging and if you ever have to get into a file on your server and do some editing it always seems to be very well documented.

So in the end I do believe WordPress is a great product and can be the backend on great sites, I just think if you have a concept that looks “too different” from the basic theme you either have to become a php/theme/Wordpress hacker or dig into your pockets and pay a site/service to step in and do the dirty work

….. now if I could only decide on a good theme …. I might go with this one http://demo.symphonythemes.com/index.php?theme=conch
—
Thanks

Stephen McLaughlin

www.DoorToDoorGeek.com
www.LinuxBasix.com
www.Podnutz.com/LinuxForTheRestOfUs
www.Podnutz.com/AndroidAppAddicts
www.PodBuntu.com
www.LinuxForTheRestOfUs.com

A note from  Lisa, Call That Girl uses WordPress and loves it! All of our sites are on it and it’s very easy for people to manage after the initial set up is done. I haven’t really needed my back end guy for much other than backing up my website and upgrades and minor tweaks. Thanks Stephen for your insights! Much appreciated.

Winona Computer Repair Grand Opening This Week

| October 9, 2011 | 0 Comments

Hello Winona! This week is our grand opening! Stop by our store and sign up for raffles, special discounts and giveaways. We have extended hours too 9:00 am to 7:30 pm.

77 W. 3rd downtown between Dibbs and Yarnology