Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Uh oh…here is a typical conversation, probably had every single day since junk filters were created.
Lisa: “I emailed you last week and you didn’t get it? Did you check your spam/junk folder”
Someone else: “I never check that folder”
Lisa: “Well, you should check that folder, at least a few times a week. Sometimes email gets directed to that folder and it’s not spam/junk”
Someone else: “Hmm, never occured to me. I might start checking it”
As much as we want to trust our spam/junk filters, we simply cannot. I go through mine every day to find the “just in cases” that sneak through. It’s not that my filter isn’t good, but it’s technology and once again, we cannot trust all technology to work all the time.
If you were waiting a on job offer and it was in the filter, and you didn’t respond in time and didn’t get the job, who is to blame? You or the filter?
Many of my clients will email me back saying my email was in their spam/junk folder and it wasn’t because it was from me, it was the subject line that got it there. Is there basic rules for sending out so that the subject line doesn’t get your email to the land of no where?
No, not that I am aware of. I have tried and tested many different subject lines and I think it’s the email program and how it differentiates the sender/subject line. Of course, you can can turn off all filters and then create rules, which is my preferred method. I have the junk filter on “Low” meaning that most everything that is most obvious is moved there. But then again, I see many slips during a work week.
Check that junk mail folder! And if you are seeing too many from one person slip through, add to the safe list or create a rule so that email from that said person goes to inbox.
Hope this helps, have a great Tuesday!
Lisa
Just since Friday, I have received four calls concerning the “AV Security Suite” virus. I have been able to fix all of these remotely and over the phone, so there is still no need to bring in your computer to a shop. Just give us a call and we can have it done in about an hour and a half!
After we repair it, we can also install a lifetime license of our AV protection software.
Call for details! 612-865-4475
Email hacking is back in full force. I saw some relief this summer, but just in the past week I have seen two people sending me email that was not really sent from them. Their email was hacked into and and these folks are all using free email services such as Hotmail, MSN, Yahoo.
Many of these emails are sent stating you (the one with the hacked email) are on travel in Spain or England and have lost access to your money. They want you (the recipient of the email) to wire money, etc. Some just have a link in the message. Never click on those links!
What the hackers do
They get your email login and password, log into your account and do the following:
If you are the victim of a hacker, and can log into your account, here is what we recommend:
If you have tried changing your password and it will not let you into your account, you can try to have it reset by the email provider. My last client with this problem could not get it to work, Hotmail set up a temporary forum for her to communicate with them about it, but she lost access and is now completely locked out of her account. What recourse does she have? I recommended that she get off Hotmail and pay for her own email account. For $50 a year, you will be able to avoid this problem and own your own email account.
The problem with free services, is that you get free support and on the email providers time frame. You will never get instant access back to your account and will probably have to wait in a queue until they have time for you. If you are running your business with a free email provider, I recommend getting off that account now. Even Gmail as great as everyone says it is, has support forums. No phone number to call, no quick email support.
What can you do to help prevent this?
If you would like Call That Girl to help you with this move to another email provider, feel free to email or call us and we can help!
612-865-4475
I get many folks asking me what laptop they should buy, which one is the best, etc. All models of computers/laptops end up in my shop, so they all break at some point. My opinion? Follow these simple rules and you just bought the best laptop!
1.) Figure out a budget. Remember that with a new computer, you may need to buy new software. The Office suite can run up to $300 for the full package, so keep that in mind.
2.) Make sure you buy a laptop in person. Buying online gives you no sense of how the computer feels, weighs or views in bad/good/extra light.
3.) Go to a store and make sure to check out the next few things…
That’s the quick and dirty…many folks also ask about the processors and hard drive space, etc…my answer is you’ll be ok probably if you can find a computer that fits your needs with the list I gave you. Those are much more important. Of course, if you need a 320 gig hard drive, then you will of course find one that has that. Most folks today are fine with 160 gig hard drives. One of my computers at the office has a 20 gig hard drive and I am just fine!
Happy Thursday!
Lisa
YAY! It only took seven months of writing and editing and even more editing and writing. I am finally done folks!
To purchase or read more about the book, click here. —–>>>BUY NOW
I LOVE this tool! If you have a few documents that you need to share on two+ computer sytems, this is really the LIFESAVER. I have a few documents that I use daily and with 4 computers, it was hard to keep up with. I used to email them to myself back and forth. Very time consuming and many were large, so it took awhile to email and whatnot.
Last winter I heard of Drop Box and installed it, but wasn’t sure how to really use it. Then a colleague asked me if I was using it and I was “yeah, but not”….he said “DO IT” and then I did it and LOVE it! OMG.
I only share the important files, but I can see this becoming a tool that I really need to use. I found it you can allow many users access by allowing their email accounts into certain folders, so they have limited restrictions.
It’s cool, so if you have two+ computers needing the same files and are not on a network, this is a great solution! Test it out with their 2 gig no fee test. If you need more, you can purchase more then. Here is a link that gives me some more free space if you try it out, I get no money, just space.
https://www.dropbox.com/referrals/NTU1NzkwNjE5
Comment below if you have any questions,
Lisa
