Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Which Internet Browser is the Best

| August 30, 2011 | 0 Comments

How many of you remember “the old days” when we only knew of AOL for internet searching? Then jump a few years, maybe to 1997 and or so and we had Internet Explorer in it’s 4th and famous life. Remember “Best viewed in IE 4.0”. Hah! I remember that oh so well especially since I had to use Netscape Composer for our web design class and not everything would view right in Netscape, so viewing it in IE was best. Ok, that didn’t make sense, but back then that’s how it was.

Moving along 14 years later, we have many choices for our internet surfing. IE, Firefox, Chrome, Safari, Opera are the most downloaded by the average person. I tend to believe it’s down to what you like best for the look of the browswer, how you like surfing, using tabs, using the add-ons, plug-ins, etc. I still use IE as my main browser, probably because I used it so much in my past life as a corporate brat it’s been hard to get off it. But I have to admit that as much as I am used to IE, this past year I have delved into the world of FF and Chrome. (I have to also admit, that I have troubleshooted FF more than I have used it, so I know it, just didn’t use it).

Firefox (FF) has been around long enough and had enough updates and whatnot that it’s now bringing the business more work than ever. Believe it or not, we have clients who actually pay us to fix their FF over the simple usual fix of “reinstalling” because of their FF  **bling** I call it. All the special settings and all their plug-ins, add-ons, drive people to fixing over reinstalling. And I understand where they are coming from, so we at CTG work hard to not have to reinstall.

Chrome is the new hottie in town and I have to admit, I am kinda digging it too. I am finding it easier to do a few things, it appears faster than IE for browsing,  the look is better and the downloads are eye blinking fast. For the past two months or so I have forced myself to use Chrome on a daily basis and have to admit, it’s now becoming my favorite. Unfortunately, I still have to use IE because some of my internet based programs will not work in Chrome (mostly work tools).

Now, to answer the question posted in the title, which one is best for you? Any of them. Just make sure when you download it, you get it from it’s website and not through another website, could be a link to a virus. Be aware that FF and Chrome use the “download” feature by default, so you will have to look for what you are trying to download to run it (usually in the Tools area (FF) or at the bottom (Chrome). IE users are used to the pop up box that allows you to “Run or Save” the downloads.) This is the most confusing I think for new users. As all programs have settings options, you can change that option in the browsers.

If you are a simple internet user that doesn’t need all the extras, IE is still just fine for you. If you are a bit more interested in seeing what else is out there, download FF and try it out. Go to Google and type in “Firefox” and the link will be at the top for you to download from Mozilla (ok, it was Mozilla back in the day, then renamed to Firefox in 2004). To try out Chrome, just go to Google and you will probably see the download button on the right side if you don’t have it installed.

That’s it tonight folks, just a few thoughts for my clients and fans that are not into all the different browsers yet! Not for my tech buddies who all know way more than me who get the feeds. Just a lil disclaimer:)

Facebook Class at Joule in Minneapolis

| August 30, 2011 | 0 Comments

D.I.Y. Facebook for Your Business you can do it in a click.

  • You know you need a Facebook presence, so if you’re ready to stop talking and start doing, these workshops are for you.
  • In just 2 hours or less my hands-on do-it-yourself training workshops will finally put your business face on Facebook.

Fearless Facebook Profile….Cost is $35

September 14th – 10:00 – 11:30

To sign up, click on this logo!

In this 90 minute workshop you will learn to:

  • Using your Profile to build business relationships to maximize your online presence
  • Privacy – managing what others see and protecting your online image
  • Posts – share content from fan pages and websites
  • How to organize and communicate with your new business relationships
  • Lists – organize your FB Friends by business associates, high school, family; learn tips on using the Lists for posts and quicker browsing
  • Learn how to Tag friends and businesses

Fearless Facebook Fan Page….Cost is $45

September 14th – 1:00-3:00

To register, click on this logo!

In this 2 hour workshop you will:

  • Build an effective Fan Page to attract new customers
  • Learn how to start building fans and connecting with your audience
  • Learn how to use your profile picture as a marketing piece
  • Create a custom designed Business Welcome Page
  • Learn how to add your business name to www.facebook.com/yourbusinessname
  • Create a simple social media marketing plan, positioning yourself as an industry leader
  • 5 Tips for Promoting Your Business

These are hands-on workshop – bring your laptop computer.

Space is limited.  Register today!

Visit my website to register and complete workshop schedule.   Or call to schedule a group session today!

Ever Wonder Where the Windows XP Default Wallpaper Came From?

| August 28, 2011 | 0 Comments

Story shared on LinkedIn through TheNextWeb

One of the most famous wallpaper images is undoubtedly the default Windows XP image showing a blissfully relaxing vista of green rolling hills and a bluer than blue sky. The wallpaper, probably one of the most viewed images of all time, is aptly named ‘Bliss.’ Do a Google image search for just the word ‘bliss,’ and the first result is the Windows wallpaper.

For Dutch Windows users however, the name of the image is Ireland, which has mistakenly led many to believe that that’s where the image was taken. To read more, go to the story here

Three Reasons Your College Student Needs Their Own Tech Support

| August 24, 2011 | 0 Comments

Are you a parent sending your teenager off to college with their own computer? It’s probably a good idea to get them some prepaid time with Call That Girl so your children can call in computer repairs when they need them. Even if your child has a computer given to them by their college, we can still help because the colleges most often don’t have online backup software and wipe computers instead of removing viruses. What a pain to set everything up again!

 Why are we a great choice for college students?

Our remote support is above par with any type of repairs, virus removals, data backup, iTunes, Microsoft products, Adobe, etc.

 #1 Data Back Up

  • Why is data back up important? Most students back up to flash drives or don’t back up at all. When your child is working on an important paper and forgets to back it up, of course tomorrow morning will be the day their computer crashes and they cannot get that paper in on time. If they had data back up done, then they could go to another computer and get their paper back from our online system! Simple and your child makes deadline.

 #2 Virus removals done remotely

  • College students are fast to click on just about anything, we are all intrigued to learn and clicking links is how we do learn! Links though, bring in viruses….and we are very fast and efficient with our virus removals. Most of the time we can work on the virus while your child is in class, keeping their downtime on their computer managed and can offer malware protection so they should not be in trouble again.

#3 Microsoft Office/Adobe help

  • Our technicians know MS Office and Adobe products well. If your child needs help with these programs or designing something for a power point, we can help! Our quick 15 minute sessions are sometimes the best choice rather than struggling and suffering trying to figure out something.

For college students only

  • 4 prepaid hours for $299
  • This gives your student 16 calls into our service desk
  • $18.68 for just 15 minutes of time
  • To get started, please email info@callthatgirl.biz
  • We will email a confirmation of purchase and have you prepay on our website and send your student our information.

Here is to a great 2011-2012 school year! (and hopefully stress free for you parents!)

Why you need to dump your old monitor

| August 21, 2011 | 0 Comments
Guest Blogger:  Liam Tidwell of LiamTek
Don’t leave me 🙁
Do you still have a monitor like this one?  I hope not. It could be bad for your health…
Other than the back ache of moving it around it is far worse for  your eyes than a LCD monitor. Why, because they are inherently different in the way they create the picture.  A CRT makes the picture 1 pixel at a time. It has a beam that travels along the front of the screen, extremely fast, one line at a time lighting up each pixel along the way. This is what causes the perceived flicker when you wave your hand in front of one, or when you see a recording of a CRT. LCD and Plasma monitors have pixels that are lit continuously. This reduces the flicker effect dramatically. Less flickering equals less eye strain.  You might be thinking, I don’t normally notice a flicker. That is a function of the way our eyes and brain process the images that we see.  You can learn more about persistence of vision here–> http://en.wikipedia.org/wiki/Persistence_of_vision
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The eye strain this creates will often feel like a headache in the back of your head near the base of your skull. Some of this can also be posture related, more to follow. If this sounds familiar, you might need a new monitor. LCD monitors are better for your eyes and your desk. You get less eye strain, more desk space and a better looking picture in most cases.  Don’t forget ergonomics when setting up your new monitor. To place it at the proper height, the top of the monitor should be just below eye level and it should have approximately 15-20 degrees of upward tilt. It should also be far enough away that you don’t have to turn your head to see the full screen.
Another eye saving tip is to take a visual break every so often, 2-3 times an hour, so your eyes can rest. Our eyes have a natural focus depth that is much farther than the distance of the monitors at which we stare into for hours on end.  So take a moment to stand up and just let your eyes focus at a more natural distance for a minute or so. Still feeling the eye strain talk to your optometrist about glasses for computer use, Yes they make such a thing.
http://LiamTek.com
LiamTek
Longview, Texas

I defragged my computer and it’s still slow…

| August 14, 2011 | 0 Comments

Guest Posting by Liam Tidwell of LiamTek.com another computer repair owner from my social networking circles. Enjoy his post today folks!

I hear the above often, very often.
So in this post, we will answer the following questions:

1 What is defragging?
2 Does it really make a difference?
3 Can it hurt my computer?

First things first what is fragmentation? Think of a hard drive as an empty book. You then fill it with programs which we will call chapters. Front to back of course. Now a “chapter” gets longer but it is in the middle of the book, so you just put a note on the last page of that chapter that says see page X for the rest of this chapter. Now after enough revisions of the chapter it becomes pretty hard to read. Think of defragging like taking the book apart and putting it in a 3 ring binder so each chapter can be put in order from first to last page. That is defragmentation in a nutshell.

Does it make a difference? Yes. Does it make a noticeable difference? Maybe… That depends on how you use a computer. The performance difference really is dependent on how old the hardware is and how fragmented the drive is versus how often the drive is accessed for what you do. I’ll just say that defragmenting won’t slow you down any. Most people won’t notice a speed difference on their computer until it is in the 9-11% range and a defragmentation is capable of doing that.

Can it hurt my computer? Yes, absolutely. Will it? Probably not. Running a defragmentation is very demanding on a hard drive and can kill one that is on the verge of failing anyway. But this is why we do regular backups. For most people defragging your computer every 3-4 months will do just fine.

So there you have it, the basics of defragging. Why do people defrag? Simple, they want to speed up their computer. If your PC is slow enough that it is bothering you, chances are you will need more than a simple defrag. There are two main ways to get that new PC speed back. Hardware upgrade & software tune up and defragmentation is a small part of that process.

If you are looking to speed up your laptop or desktop PC, Call That Girl can of course help.

Liam Tidwell – LiamTek

Click here to book an appointment or call us to get some help if you’re scared to defrag yourself! 612-865-4475