Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Computer Cleaning Deal $60

| January 14, 2011 | 0 Comments

Hello 2011!! Call That Girl is all staffed up and ready to head into this exciting new year! To celebrate the growth we are experiencing, why not share the joy with one of our computer cleaning sales!

So, here is the deal. You’ve been suffering with a slow and sluggish computer, right? For $60, you get an all-inclusive cleaning, inspection and maintenance check….no time limits, one flat fee…AND if you want to have us remove your Norton, McAfee, AVG, Trend Products, we do that too in the cleaning. For an extra 25 buckaroos, you can get a 2 for 1 LIFETIME license of one our new favorite malware products, SuperAntiSpyware.

Got 2 computers? Save $10 and get a 2-fer, $110 for both! (Must be booked at the same time).

CLICK HERE TO BOOK NOW

A computer cleaning is great if you:

  • Haven’t ever had your computer cleaned
  • Finding your internet is being glitchy lately
  • Have a few questions about computers and want them answered
  • Are considering getting a new anti-virus program

Rules:

  • Telephone/Remote support only (we remote into your computer via the internet)
  • Must book the appointment by January 28th
  • Appointment can be scheduled at anytime after Jan 28th
  • Licenses and hardware needed to improve/protect computer is not included

The computer cleaning includes:

  • Our 22 point checklist (cleaning, maintenance checks)
  • Removal of programs, anti-virus slowing your computer down
  • Malware inspection/configuration if you chose to purchase the real-time protection (Buy 1 get 1 free for SuperAntiSpyware!)
  • IE 8 Upgrade
  • Review of your computers memory and hard drive space
  • Installation/configuration of Microsoft Security Essentials
  • Time to ask us those little questions you have on your mind

Our computer cleanings usually take an hour, but may go longer than that due to upgrades and scans. We have changed our billing for all computer cleanings to be a flat fee, no more hourly billing.

Feel free to forward this email to any of your friends and family.

Scareware, Malware and Spyware

| January 13, 2011 | 0 Comments

Today I got a call from a client that caught some scareware that really did scare her, and her computer to the point it almost crashed her computer. Almost. She called That Girl and we got her back up and running.

What happened? She was on the internet and just surfing around, like most of you do on Sunday mornings. She clicked on something she was going to look at and next thing she knew, she had downloaded something and it brought up a window stating she had to buy a removal program for X amount of dollars.

This folks, is scareware, but can have a back end of malware. Malware is malicious software (mal-ware). If she had started to click on the program and try to close it down, it would have downloaded malware and started to cause chaos in her computer.  And unfortunately, this client did click on the pictures enough and lost access to the internet.

Sometimes, it’s worse than this! Many times it causes your windows to crash and you can’t boot your computer up normally. 9 times out of 10, if you Call That Girl, we can walk you through getting your computer up again and run some scanner tools to remove the scareware, malware and spyware that was downloaded into your system.

We are also big believers in using great protection, not AVG 2011, Norton, McAfee, Trend, WebRoot, etc. Scareware, Malware and spyware get right through this big box programs (Norton is the worst at catching it!!!) We are firm believers in buying the real time protection (Malwarebytes) of the program that we use to clean up your scareware, malware and spyware!

If you are reading and want to make sure you have protection that works, read these instructions for downloading, installing and configuring Malwarebytes. It’s one of our favorites and we are resellers of this product.

https://callthatgirl.biz/malwarebytes-installation-and-configuration

If this is too much for you to understand, please fill out the form below to schedule some time for us to help you, we can also remove your other programs (that usually don’t work!) and get you a refund if you have recently purchased Norton. They have an awesome refund page!

Call That Girl is also now supporting SuperAntiSpyware moving ahead in 2011. Watch for details!

Holy Pink Billboard!

| January 3, 2011 | 0 Comments

Yep, I did it!!!

Time to check your backups!

| January 3, 2011 | 0 Comments

I had a computer mishap over the holidays, nothing serious…but you know this old Dell I keep bringing back to life? Well, it’s finally near deaths door. It had a serious issue over the holidays and I set up my basement computer to have a 2nd available at any time. Not all of you have a 2nd computer so you can’t do what I did, was make copies of all of my stuff and put on that 2nd computer just in case! (I also have Mozy Online Backup on the old Dell too).

It can be a shock and somewhat scary for some folks when they come down from bed, get coffee brewing and start up their computer to nothing. No power, no windows splash screen, no song of “My computer is booting up”. I have had this happen to me in the past (last year when I finally killed my original HP computer!!). It just isn’t a good feeling to know that you computer finally croaked, but to feel that you are CONFIDENT that your stuff is backed up is a GREAT feeling.

Mozy Online Backup is a awesome online backup software tool that allows you to do 2 gigs free to try them out, or you can purchase unlimited for $55 a year. Many of our clients do the unlimited as most of us have more than 2 gigs to back up. $55 to save all of your precious memories? You bet it’s a good deal!

If you would like to try out the 2 gigs free, click here!

If you would like us to help you set up the unlimited, click here to book an appointment. Our usual rates is $48.75 to set this up, but for this week only, we will offer it for $35.

Got any good blog ideas for 2011? Tell us!

| December 28, 2010 | 0 Comments

As most of you know, I have been blogging since early 2008. I really enjoy it, it’s fun for me to do, but I want to make sure that I’m helping everyone get the most computer help they need. Have you read one of my blogs in the past and wondered, “She should blog about this idea”? Now it’s your time to tell us and help us build our blog directory for 2011.

Feel free to comment in the comment section below. I will review all ideas. Many of my blog ideas come straight from my clients, they call in with a problem and I think about whether or not it’s a good blog. Sometimes the iron strikes HOT and I’m writing the next day, sometimes the iron has to get hot and I blog about it later on.

No ideas are bad ideas here folks! Let’s see what you got.

Buying a New Computer During This Holiday Season?

| December 15, 2010 | 0 Comments

If you are, then congrats! This is usually the best time of year to buy one. What is your reasoning for buying a new one? Did your old one die or is it very slow? Or is it just time to have a new one for all your new gadgets you are using? In today’s blog we will review what to do with your old computer, guidance for buying a new one and what to do with your new one once you get it home.

What are doing with your old computer?

If you have another computer and plan on keeping it around, Call That Girl and get it spruced up with our 22 pt checklist ($75). If it’s a family computer, then your family will appreciate it getting as cleaned up and fast as possible. Some people are using their old computers to run as a the music jukebox, even though it’s just for music, we can still give it a quick cleaning without the bells and whistles with our Xpress Cleaning (a slimmed down cleaning $45)

Did your old computer just die?

You can get it recycled usually at your local county recycle shop. Call your county hotline or google it. Some counties charge a fee, some do not.

Or you can donate it to Free Geek Twin Cities

I just got wind of a company in Minneapolis in the Powderhorn Park area called “Free Geek Twin Cities”. I will be planning a tour and visit them, but for now here is their link to check it out. Looks like a good program! You can volunteer your time to earn a computer (for those under financial distress, this may be a good option for you!). They do charge a nominal fee for the drop offs.

http://freegeektwincities.org/donate-equipment

You are now out looking for that new computer, what to buy?

To start, I always recommend having a budget (go above a bit or under a bit if you find the perfect one!) and go find your old disks for your software, then head to the store. Many folks go to the big box places, but I recommend you go out to Microcenter in St. Louis Park (next to Burlington Coat Factory on Hwy 100 and Hwy 7)  and check out their inventory. Microcenter has the staff and service center to get your new computer up to your liking. You can shop first online, then head in to the store to purchase (link below).

http://www.microcenter.com/

Dell also has great deals right now going on right before the holidays, I would not expect it to be here before the holidays season though. http://www.dell.com

Keep in mind a few things about buying a new computer

If you are buying a laptop, then remember to check the weight (if you plan on carrying it around, you don’t want a real heavy one), play with the keyboards (make sure they keys are comfortable for your hands),  make sure you have at least 3-4 gig in RAM/memory and finally check the monitor for glare (You don’t want one that has any glare from lights above).

If you are buying a new desktop computer, just make sure that you follow the same requirements as buying a laptop, but without the keyboard test.

If you want more memory, be sure to tell the sales person! Same goes if you want 2 monitors!

How can Call That Girl help now that you have bought your new computer?

We can help with setting up your new computer with our 12 pt checklist–and almost always this can be done remotely! Many folks forget to do the simple things to set up a new computer, (examples: backup, recovery disks, security, move data, set up a home network and many more!).

For the business home office users, setting up a new computer may include moving all of your data, setting up your Office programs, Outlook, network sharing, etc…we are the right company to assist you with your new computer.

If you would like to book an appt for us to do a home visit for the set up, we offer home onsite service.

$25 off for any new computer set up!

To book an appt or just ask a few questions, fill out the booking form below and we will get back to you!