Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Call That Girl’s Guide to being smart on Facebook

| June 15, 2009 | 0 Comments

I am not a Facebook Guru, but I do know a few things about Facebook and what’s been going on for some time….Facebook hacks and viruses!

PASSWORDS:

Do you remember a few messages ago I  reminded you to change your password on Facebook and make it different from your email account? I recommend that again! Please change it NOW!

I would also go and change your Facebook account password to something unique too. Why?
….Because I have seen four hacks this week alone! All different ones too. One client of mine called in despair, she was doing something in Facebook, clicked on a link and the next thing you know, her Internet Explorer lost connectivity. 2 other friends of mine apologized to their friends because their friends got messages from them that was NOT from them. I just received a message from an old high school pal and I know she didn’t write this…this is the actual message.

fb virus 1

 VIRUS!

Facebook and MySpace has a virus called Koobface. The virus hijacks your account…From an Kapersky labs with short edit:

This worm creates a range of commentaries to friends’ accounts. Net-Worm.Win32.Koobface.b, which targets Facebook users, creates spam messages and sends them to the infected users’ friends via the Facebook site. The messages and comments include texts such as Paris Hilton Tosses Dwarf On The Street; Examiners Caught Downloading Grades From The Internet; Hello; You must see it!!! LOL. My friend catched you on hidden cam; Is it really celebrity? Funny Moments and many others.

 

PROTECT YOURSELF:

*If you see a strange message from a friend, delete it.

*Then google it to see what it was

*Inform your friends about the message, they may not  know about it

*Report it to facebook security  http://www.facebook.com/security

 QUIZZES?: Even this has me worried, those quizzes! I know they are fun, but read the small print…(pull your profile info, photos, YOUR FRIENDS INFO…and “content”…) What content? Now we have to read the TOU! (terms of use). ARGH!

 fb access 2

 

 

 

Should you do them?

…with caution

*Don’t give out any personal information or passwords,etc.

*Be careful of the links that take you to off Facebook sites.

 

MY OPINION ONLY: Facebook is for people you know (in my opinion) there is no value to have 1000’s of friends on Facebook unless you are using it for marketing/advertising. Because I had so many folks from my online social networking world ask to friend me on my Facebook account, I created a business Facebook account. I keep them separate. I use them for different reasons.

 Continue to enjoy Facebook, I do! I have been having a blast catching up with old friends, but we have to remember that the hackers also are having fun ruining our days and giving us computer problems. If you have a question about something in regards to Facebook and security, feel free to shoot me an email. I am not a Facebook Guru, but should be able to point you in the right direction if/when you have an issue.

 Have a great week everyone!

The Eport

| June 8, 2009 | 0 Comments

The Eport:

Call That Girl is totally excited for this summer! This summer is more exciting than my summer of 2003 (when my friend Vikki and I came up with the idea of Call That Girl via our infamous eports!).

 We have many things going on and on the plate, so keep on watching us grow and coming to your neighborhood! We are there and everywhere…Have you seen the Call That Girl Mobile? (or the truck as I call it). 

 truck 3

 Spotted the truck out and about?

If you email my intern Hassan within an hour of seeing my truck….we will give you 30 free minutes of free tech support! (Hassan@callthatgirl.biz). Just tell us where you saw me and where I was…done deal!

The Tips and Tricks of the week!
Are you just about to open up a document and start working on that massive project? Here is the tip that will save your life or your heart/stress level (if not now, but maybe later).I had a client last week who worked on a document for 3 hours without saving and had 2 documents open by accident, closed one without saving and closed the wrong one. Drama. You know what happened, she lost all her 3 hours of work.

 After you open up a new document, immediately save it in a location you know where it will be saved. (the My Documents is a common place or your desktop for Mac and PC users)

 Then…go to your autorecovery area and make sure you have auto save turned on!

 Mac users with MS Word: File>Save As>options>set for 3 minutes.

PC user with MS Word: File>Save As>options>save>set for 3 minutes

 I type fast and losing 3 minutes worth of work is all I can deal with. If you are a slow typer, then the standard 10 minutes should be fine.

 Are you a wanna be Twitterer (Tweeter, Twit)?

Don’t want to let your competition get an unchallenged foothold with Twitter audiences?

This class will give you all of the tools you need to be a twitter star!  
Bring your own laptop so you can get hands on experience in addition to information.  Lunch at QKindness Cafe after class is included.

Friday, June 12th 9am to 12pm $99 (discount for early birds).  Space is limited — register today:

http://twitterfulllaunch.eventbrite.com/

Remember to keep Call That Girl in mind for your next computer repair and if you’re looking for a new blog to check out, please see what I’m up to!

That’s it for this week folks!

~Lisa
 
Call That Girl!…

..The next FRESH thing!
 
Lisa Hendrickson
612-865-4475
https://callthatgirl.biz

“People may not remember exactly what you did, or what you said, …but they will always remember how you made them feel”
~Carrie Bradshaw

Bacon!

| June 5, 2009 | 0 Comments

I wish I had bacon for breakfast instead of my Slimfast shake. 

That’s all I really wanted to say today!

bacon2

Junk Mailbox, it’s just not for spam anymore

| June 2, 2009 | 0 Comments

I got an email from someone today and they said that they didn’t get my email because it was in their junk email. I don’t understand why people aren’t checking their junk mail more often because I check mine everyday, like it’s another inbox.

Why is that? Because I have found no matter how high or low my junk mail settings are, some regular emails sneak in there! So I might as well just turn the whole thing off and just start adding each email as just so I know that it’s junk. But what’ s the point, I will still check my junk email because I don’t trust it! ARGH. I don’t know what is worse, one overloaded inbox or checking two of them.

I love Outlook 97 before the junk email box existed. It was just easier to delete unwanted emails and create rules to force them to the garbage. Seriously.

So the point of this post is this…I recommend checking your junk mail everyday and add folks to the “not junk list”. You may be suprised to find a few emails in there that you were supposed to get and never did, but did. I will only take a few minutes and maybe, just maybe someone won’t be thinking, “wow, he never replied back…” Or if you’re getting way too much junk email, maybe it’s time for you to get a fresh email account that you only give to the “important peoples” and keep that old one for the junk. Just a thought.

To close: I know also that it’s not the subject line that sends it off to Junk Mail. I just looked at my junk mail and even the most simple words in the subject line get shoved down to no-whereville. So with that said, I turned the junk mail feature off. I will do it myself, then I won’t miss anymore emails.

Rant over!

How to fix the internet yourself

| June 1, 2009 | 0 Comments

What happened? I didn’t change any settings, the router/modem is blinking. What gives!

Happy Monday and welcome to my world today, the world of my boinky internet! I hate it, but thank goodness I have to go to work in a couple of hours and will come home to an unboinky internet. That’s how my computer rolls in this house. 

Sometimes internet goes boinky for no reason, meaning….it’s not your computer, your internet provider or you router/modem. 

A few things you can do when your internet is slow/not working is to reboot your computer. I did that this am and my internet came back, but then went boinky again….then came back. I think my computer is still sleeping to be honest. It is 6:37 am. 

So what if you reboot and it’s boinky again? I usually say at this point to just turn off your computer and let it rest. So many of us are in a hurry, but if you haven’t changed anything….it could be just a bad connection that will fix itself shortly. On the computers time, not yours. 

In the past 13 years of my computer repair career, I can’t tell you how I use the simple methods for troubleshooting and….it works. Just turning off a computer will often fix many issues. I know many folks who leave their computers on for days/months and with no reboot, things just go boinky eventually. 

If you restart the computer and the internet is still boinky, then it’s safe to say that you can check the router/modem. (Usually unplugging the power cord for a minute does the trick) If those are blinking after a power cord unplug.. then call your internet provider. I will personally almost never call Comcast as I can’t stand doing the phone que (*Press one for this, *Press two for that, argh!)…but I will if need be. They aren’t perfect either and sometimes have to reset things on their end. But it’s always good to start with the easy stuff on your end. 

But it’s always a good idea to do some minor things on your end. I never recommend going into your computer network settings and reconfiguring them. I have seen some folks delete some files or change things that take me awhile to fix. Just do the simple stuff.

That’s it today folks, hope to see you all at the Rudolph’s lunch! I’ll be there!

Lisa

Networking vs Connector

| May 27, 2009 | 0 Comments

Do you know the difference between a networker and a connector?

Network: –verb (used without object)

 to cultivate people who can be helpful to one professionally, esp. in finding employment or moving to a higher position

Connect: –verb (used with object)

to join, link, or fasten together; unite or bind:

 

con⋅nect
  /kəˈnɛkt/ Show Spelled Pronunciation [kuh-nekt] Show IPA
–verb (used with object)
1. to join, link, or fasten together; unite or bind: to connect the two cities by a bridge; Communication satellites connect the local stations into a network. 

I was emailing with a guy yesterday from LinkedIn and we were discussing networking and  I closed by telling  him that I’m more of a connector type. I’m always trying to find ways to connect 2 folks for value of revenue or to save money somehow. I probably refer 2-4 folks a week to each other, easily. That comes from being a wide spread networker and having a gift of wanting to help others. (the point of networking right?). Most of these connections I make are just me having a day. I don’t seek them out. Just yesterday I was at a client’s office who said he was looking for a designer to make brochures. I knew of 2 people to refer him to on the spot. 

This is also the reason why I think I avoided joining the large networking groups. I knew early on in my networking career that I need to be connected to many folks and the larger groups tend to work on internal referrals and bring on the mentality of “Let’s get together for coffee and see how we can help each other out”….where, if you’re a connector type, there is no need for coffee. Just let me know what you do and I’ll add you to my mental rolodex. You already know I fix computers, and I know what you do so it’s a done deal right? 

“Let’s do coffee” for me only has value if we are going to do business together or partner up, etc. Networking is today’s world is much more accelerated and if you are busy like I am, there is no time for it. But I will say, that in my first 6 months, I did coffee dates with people and 90% of the time it turned out they wanted to sell me something they sold. It was pretty disappointing to be honest. And not one of those folks has ever called me or referred business to me (that I know of and I track all my clients).

2 weeks ago, I was talking to someone who does something for my business (he will rename nameless) and he said that he would like to get together to see how we could help each other network. I told him that we both already know what each other does, so what is the point? Then he got a big miffed at me and said, “You know, I’m a part of ABC networking group, I KNOW HOW TO NETWORK. I get most of my clients through ABC Network or from adopted clients from other folks.”

Wow! Congrats! I have built a business from scratch and got my clients the old fashioned way, HAND AND FOOT. Of course with that, comes referrals, but that’s how the service business works. Once you are established, you will get referrals and I thank  my lucky stars everyday that I spent the first 6 months of building my business going to every networking event I could find. I also thank my lucky stars that my clients or people I have met networking like me and my business enough to refer me out to people. 

Our conversation moved to the business we do now together, but I could not let it go. I stopped him and said, “You know, I just want to tell you that you have no business telling me how to network, I’m fairly well connected at this point and I don’t need you to tell me how to network”. PFFT. I was kind of angry… so angry I sent him a link to my LinkedIn profile just to sort of prove my online presence with one of the online media’s I use for “networking”. 

Just sayin’

So to close, you can network, be a connector or be both. I know a few people out there that are good at both and I commend them for their efforts. It’s not easy to manage everything in your head, who does what and how you can help them out. 

In my opinion, if you want to get to know someone to help them or have them help you, the best way in today’s busy world is to email someone with an introduction letting them know of your business and how you will keep them in mind as well. Email dates, saves time and money!