New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Welcome to our new website and location!
I’m not sure what to call this new site…a website or a blog, so it’s a Blogsite!
Many months ago, I started to blog more often and give out my tips and tricks and information about Call That Girl on http://www.wordpress.com. Since I was getting MORE activity on the wordpress site than my website was, it made perfect sense to match up the two and combine forces.
With this new site we will be having weekly promotions, computer troubleshooting tips and tricks, workshop information and of course, my interns and my own daily blogs that are categorized by topic (you can find the topics on the right side bar). Now this is what I call Interactive! I love it as I can do all the changes myself!
Scott Schumacher, web designer of HolisticGeek.com, has done all the work and design for this new blogsite, so if you have interest in having your site revamped into a site like this one, please contact him via his website or by email at at scotts@holisticgeek.com. He is offering a “buy 3 hours, get one free” special to get you going. His maintenance fee’s are very affordable as well and moving to this type of website for your business is really an extra edge in today’s hot “social media” world.
Finally I am also announcing the opening of our new location in St. Louis Park! This move was very necessary as we outgrew our old office and needed more space. Below is a picture of the workshop.
Thank you for checking out the new site, take a tour and come back often for updates!
ps…that YouTube video is kind of old, but I like it better than the other one I did…so I’ll still give out the spring cleaning special, it will now be a “summer cleaning special”
Lisa Hendrickson
Computer Repair Gal
Call That Girl!
612-865-4475
Call That Girl’s Guide to being smart on Facebook
I am not a Facebook Guru, but I do know a few things about Facebook and what’s been going on for some time….Facebook hacks and viruses!
PASSWORDS:
Do you remember a few messages ago I reminded you to change your password on Facebook and make it different from your email account? I recommend that again! Please change it NOW!
I would also go and change your Facebook account password to something unique too. Why?
….Because I have seen four hacks this week alone! All different ones too. One client of mine called in despair, she was doing something in Facebook, clicked on a link and the next thing you know, her Internet Explorer lost connectivity. 2 other friends of mine apologized to their friends because their friends got messages from them that was NOT from them. I just received a message from an old high school pal and I know she didn’t write this…this is the actual message.
VIRUS!
Facebook and MySpace has a virus called Koobface. The virus hijacks your account…From an Kapersky labs with short edit:
This worm creates a range of commentaries to friends’ accounts. Net-Worm.Win32.Koobface.b, which targets Facebook users, creates spam messages and sends them to the infected users’ friends via the Facebook site. The messages and comments include texts such as Paris Hilton Tosses Dwarf On The Street; Examiners Caught Downloading Grades From The Internet; Hello; You must see it!!! LOL. My friend catched you on hidden cam; Is it really celebrity? Funny Moments and many others.
PROTECT YOURSELF:
*If you see a strange message from a friend, delete it.
*Then google it to see what it was
*Inform your friends about the message, they may not know about it
*Report it to facebook security http://www.facebook.com/security
QUIZZES?: Even this has me worried, those quizzes! I know they are fun, but read the small print…(pull your profile info, photos, YOUR FRIENDS INFO…and “content”…) What content? Now we have to read the TOU! (terms of use). ARGH!
Should you do them?
…with caution
*Don’t give out any personal information or passwords,etc.
*Be careful of the links that take you to off Facebook sites.
MY OPINION ONLY: Facebook is for people you know (in my opinion) there is no value to have 1000’s of friends on Facebook unless you are using it for marketing/advertising. Because I had so many folks from my online social networking world ask to friend me on my Facebook account, I created a business Facebook account. I keep them separate. I use them for different reasons.
Continue to enjoy Facebook, I do! I have been having a blast catching up with old friends, but we have to remember that the hackers also are having fun ruining our days and giving us computer problems. If you have a question about something in regards to Facebook and security, feel free to shoot me an email. I am not a Facebook Guru, but should be able to point you in the right direction if/when you have an issue.
Have a great week everyone!
The Eport
The Eport:
Call That Girl is totally excited for this summer! This summer is more exciting than my summer of 2003 (when my friend Vikki and I came up with the idea of Call That Girl via our infamous eports!).
We have many things going on and on the plate, so keep on watching us grow and coming to your neighborhood! We are there and everywhere…Have you seen the Call That Girl Mobile? (or the truck as I call it).
Spotted the truck out and about?
If you email my intern Hassan within an hour of seeing my truck….we will give you 30 free minutes of free tech support! (Hassan@callthatgirl.biz). Just tell us where you saw me and where I was…done deal!
The Tips and Tricks of the week!
Are you just about to open up a document and start working on that massive project? Here is the tip that will save your life or your heart/stress level (if not now, but maybe later).I had a client last week who worked on a document for 3 hours without saving and had 2 documents open by accident, closed one without saving and closed the wrong one. Drama. You know what happened, she lost all her 3 hours of work.
After you open up a new document, immediately save it in a location you know where it will be saved. (the My Documents is a common place or your desktop for Mac and PC users)
Then…go to your autorecovery area and make sure you have auto save turned on!
Mac users with MS Word: File>Save As>options>set for 3 minutes.
PC user with MS Word: File>Save As>options>save>set for 3 minutes
I type fast and losing 3 minutes worth of work is all I can deal with. If you are a slow typer, then the standard 10 minutes should be fine.
Are you a wanna be Twitterer (Tweeter, Twit)?
Don’t want to let your competition get an unchallenged foothold with Twitter audiences?
This class will give you all of the tools you need to be a twitter star!
Bring your own laptop so you can get hands on experience in addition to information. Lunch at QKindness Cafe after class is included.
Friday, June 12th 9am to 12pm $99 (discount for early birds). Space is limited — register today:
http://twitterfulllaunch.eventbrite.com/
Remember to keep Call That Girl in mind for your next computer repair and if you’re looking for a new blog to check out, please see what I’m up to!
That’s it for this week folks!
~Lisa
Call That Girl!…
..The next FRESH thing!
Lisa Hendrickson
612-865-4475
https://callthatgirl.biz
“People may not remember exactly what you did, or what you said, …but they will always remember how you made them feel”
~Carrie Bradshaw
Bacon!
I wish I had bacon for breakfast instead of my Slimfast shake.
That’s all I really wanted to say today!
Junk Mailbox, it’s just not for spam anymore
I got an email from someone today and they said that they didn’t get my email because it was in their junk email. I don’t understand why people aren’t checking their junk mail more often because I check mine everyday, like it’s another inbox.
Why is that? Because I have found no matter how high or low my junk mail settings are, some regular emails sneak in there! So I might as well just turn the whole thing off and just start adding each email as just so I know that it’s junk. But what’ s the point, I will still check my junk email because I don’t trust it! ARGH. I don’t know what is worse, one overloaded inbox or checking two of them.
I love Outlook 97 before the junk email box existed. It was just easier to delete unwanted emails and create rules to force them to the garbage. Seriously.
So the point of this post is this…I recommend checking your junk mail everyday and add folks to the “not junk list”. You may be suprised to find a few emails in there that you were supposed to get and never did, but did. I will only take a few minutes and maybe, just maybe someone won’t be thinking, “wow, he never replied back…” Or if you’re getting way too much junk email, maybe it’s time for you to get a fresh email account that you only give to the “important peoples” and keep that old one for the junk. Just a thought.
To close: I know also that it’s not the subject line that sends it off to Junk Mail. I just looked at my junk mail and even the most simple words in the subject line get shoved down to no-whereville. So with that said, I turned the junk mail feature off. I will do it myself, then I won’t miss anymore emails.
Rant over!
How to fix the internet yourself
What happened? I didn’t change any settings, the router/modem is blinking. What gives!
Happy Monday and welcome to my world today, the world of my boinky internet! I hate it, but thank goodness I have to go to work in a couple of hours and will come home to an unboinky internet. That’s how my computer rolls in this house.
Sometimes internet goes boinky for no reason, meaning….it’s not your computer, your internet provider or you router/modem.
A few things you can do when your internet is slow/not working is to reboot your computer. I did that this am and my internet came back, but then went boinky again….then came back. I think my computer is still sleeping to be honest. It is 6:37 am.
So what if you reboot and it’s boinky again? I usually say at this point to just turn off your computer and let it rest. So many of us are in a hurry, but if you haven’t changed anything….it could be just a bad connection that will fix itself shortly. On the computers time, not yours.
In the past 13 years of my computer repair career, I can’t tell you how I use the simple methods for troubleshooting and….it works. Just turning off a computer will often fix many issues. I know many folks who leave their computers on for days/months and with no reboot, things just go boinky eventually.
If you restart the computer and the internet is still boinky, then it’s safe to say that you can check the router/modem. (Usually unplugging the power cord for a minute does the trick) If those are blinking after a power cord unplug.. then call your internet provider. I will personally almost never call Comcast as I can’t stand doing the phone que (*Press one for this, *Press two for that, argh!)…but I will if need be. They aren’t perfect either and sometimes have to reset things on their end. But it’s always good to start with the easy stuff on your end.
But it’s always a good idea to do some minor things on your end. I never recommend going into your computer network settings and reconfiguring them. I have seen some folks delete some files or change things that take me awhile to fix. Just do the simple stuff.
That’s it today folks, hope to see you all at the Rudolph’s lunch! I’ll be there!
Lisa