Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Explanation of Spyware verus Anti-virus programs

| May 9, 2009 | 0 Comments

So many of my clients think that because they have antivirus protection, that they are protected against spyware. This is so far from the case I can’t even tell you about the horror stories I have seen in the past few months. 

Can you purchase a spyware detection program that is stand alone from  your AV products? Yes, but they are not even fool proof. I have seen clients with Windows Defender from Microsoft fully loaded with hundreds of spyware. Trend, Norton, etc….they all are not spyware proof. 

I recommend that you learn how to not get the spyware in the first place, that will help immensely. Here are a few tips I took off Microsoft’s site and will add my own on…

The best defense against spyware and other unwanted software is not to download it in the first place. Here are a few helpful tips that can protect you from downloading software you don’t want:
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Only download programs from Web sites you trust. If you’re not sure whether to trust a program you are considering downloading, ask a knowledgeable friend or enter the name of the program into your favorite search engine to see if anyone else has reported that it contains spyware.
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Read all security warnings, license agreements, and privacy statements associated with any software you download.
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Never click “agree” or “OK” to close a window. Instead, click the red “x” in the corner of the window or press the Alt + F4 buttons on your keyboard to close a window.
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Be wary of popular “free” music and movie file-sharing programs, and be sure you clearly understand all of the software packaged with those programs.
  • The best defense against spyware and other unwanted software is not to download it in the first place. Here are a few helpful tips that can protect you from downloading software you don’t want:
  • Only download programs from Web sites you trust. If you’re not sure whether to trust a program you are considering downloading, ask a knowledgeable friend or enter the name of the program into your favorite search engine to see if anyone else has reported that it contains spyware.
  • Read all security warnings, license agreements, and privacy statements associated with any software you download.
  • Never click “agree” or “OK” to close a window. Instead, click the red “x” in the corner of the window or press the Alt + F4 buttons on your keyboard to close a window.
  • Be wary of popular “free” music and movie file-sharing programs, and be sure you clearly understand all of the software packaged with those programs.
  • If you get a pop up window that is asking you to pay for removal of spyware and tells you that you have spyware…that is spyware! If you get that window, I would do the Alt+F4 and restart your computer. That is the most easiest way to avoid having to touch that window. For the more experienced users, go to task manager and stop all the internet explorer windows running. That will close that window too. 
  • If you child downloaded a program and you have had problems since then, it’s probably due to what they downloaded. Kids these days think everything is safe…”I learned how to do this at school Mom!”….from who? Their friends? The kids today are full of “I know more than you” stories and that is what is clogging your computer up with spyware! 

Remember to consider Calling That Girl if you notice your computer is being pudgy and is newer than 3 years old…more than likely it needs a computer cleaing/spyware clean up and we will get it blazing fast again!

Keyboard shortcuts that you will never forget

| May 8, 2009 | 0 Comments

Morning y’all!

Nothing too exciting happened yesterday. I had an office day for the most part, then I ended my day/night with a facial from Jungle Red Salon. OMG, does my face feel awesome! I got a chemical peel too, which I can’t believe I got. I’m 40, so I guess I should expect those “recommendations”. Desiree did a great job! If anyone wants to book an appointment, make sure to mention “Lisa” and I will earn $10 in credit, that will be helpful for the chemical peek #4 I need…ouch. That one burns I guess. I had the #1 yesterday, can’t even see burn marks LOL. 

Today is a busy day, back to back clients, then ending with a short happy hour to celebrate the intern’s birthday. 

The Tips and Tricks:

Many of us have been using computers for so long now, that you assume everyone knows all the little easy shortcuts on the keyboard. Not the case! Everyone tends to use the computer how they are taught or learned by reading/training or by accident (which is my favorite discovery).

A few keyboard shortcuts for the rookies and gentle reminders for the seasoned keyboarders…

**OMG, my computer froze and I didn’t save that huge word doc!

Hit the Alt key + tab key = shows you all the programs you have open.

This is super handy when one application freezes and it appears to be your whole computer. Many times the Alt Tab trick can get you to a document that you don’t have saved and “woo hoo” save the day!

**Hey, every time I type, it deletes what I just typed!

Hit the “Insert” key.

I honestly don’t know what the insert key does nor have I ever used it, I just know this trick works.

My computer is running, but it won’t come to life! It’s in a computer coma!

Stop using the “sleep” function.

Computers like to sleep as much as we do and when you put them to “sleep” they can sleep really deep and not wake up nicely.

Whoa, my website just totally changed and I lost all my menu bars!

You hit the F11 key probably.

Hit it again and the website will go back to normal with the toolbars

Remember to keep Call That Girl in mind for your next computer repair to!

I love my tires!

| May 7, 2009 | 0 Comments

SHAMWOW! I love my new tires! I got the Firestone Destoyers (I think that’s the name) and do I feel like a new woman! Driving around yesterday was like flying an airplane. Loved it!

Ok, enough happy happy. Yesterday was a good day, hit the Bloomington Clients and got them both squared away. Then raced back to the office to interview an intern from Hamline. I liked her, I think she will make the cut. I’m working an “intern academy” right now. What is that you ask? It’s a team of students from St. Thomas, Carlson School of Management and Hamline who will be my business developers, office managers and marketing team. As a start up business, I have alot to offer interns and in return, they will learn and help me too. They will get to work on many hands-on projects, be decision makers and actually have something worth some weight in their portfolio. I love helping as much as I can, so this will be another worthwhile project. 

Speaking of projects…the Project Link It Forward is coming to a close. With so many folks out there doing workshops, the market is saturated and marketing was getting thin. We helped literally 100’s of people learn how to network with Linkedin, it was  great experience and so worthwhile doing. I have heard so many success stories, it’s incredible.

Ended my day last night totally exhausted. Felt like a coma would have been a good idea…Today I am refreshed though and am ending my day with a facial and some time on the treadmill. Today WILL be a great day! It’s awesome outside, skirt day too!

The New Entrepreneurs

| May 6, 2009 | 0 Comments

I was thrilled to have an office day for once, just me…all day, all day. I didn’t even turn on the music, I just worked like a maniac. Got caught up on tons of “little things”. I took my puppy to downtown dogs so he could have a good day too. After work, I picked him up and dropped him off at home and then I went and did something I have been needing/wanting to do since last fall..I bought new tires! 

While the tires were being installed, I headed down to Bryant Lake Bowl for a glass of wine and some downtime. While I was chilling out, I happened to meet a couple of people and they were discussing jobs and resumes and such. Turns out the guy in the group was just let go and of course…I had to chime in of course. I gave him my 2 cents on the job market and then he in turn said he was going to start freelancing. Excellent! I love the new entrepreneurs. With how things are going now…if you have a skill and the desire to do it on your own, you might as well. 

I’ll be conducting workshops starting towards end of May for the rookie entrepreneurs and the seasoned vets. I have learned so much in the past almost 2 years, it’s time for me to share that knowledge. I’ll post the info here on the blog. 

So today should be a good day, now that I got the new tires on, I can BLAZE around Bloomington again! Back to the folks out there to finish up. Then off to look at a new office space..I’m very excited to get moving on with that. 

Happy Hump Day! 

Lisa

On the road again, May 4, 2009

| May 5, 2009 | 0 Comments

Seems I have been on the road way too many days in the past few weeks…enough that it’s time I start blogging about the road and the funny things I encounter. If you don’t or haven’t worked “on the road”…it’s quite a life I tell you. Some days I just zip to a clients house, most days though I am back to backing appointments. Trying to book everyone in the same area on the same day isn’t easy either, but I am making it happen!

Yesterday I had to go down to the office and finish doing a data move and pick up a client machine for drop off in Bloomington. Then off to Oak City in Bloomington for a LinkedMinnesota meeting. Almost 70 people were there and it was quite an event. Lots and lots of networking! I even had strangers asking me what was going on…it was pretty cool. And 3 folks told me that they read my blog. I can’t even being to tell you how cool that is….all three brought up 3 different topics too!

Then after Oak City, off to give the client back her computer and off to Macy’s at Southdale to look for fun sunglasses. No joy. I didn’t like any of them. Back on the road to a clients house and that computer….just would not play nice. I had to reschedule for Wed. Off to another client and headed home around 6:15. 

Thought about stopping at Subway in SLP for a sammie, but as I was turning in the lot, a lady was waiting for a spot. She just sat there forever and I’m thinking “good gravy lady, the lot is half empty! move it!”….and then another spot opened up a bit closer to Subway so she took that one! ARGH!!! I had to wait for nothing. I was so mad I didn’t even go to Subway and just went home and cooked dinner. 

Probably a better idea anyway:) That was my day yesterday, enjoy your Tuesday!

| May 4, 2009 | 0 Comments