So you’re looking to buy a new computer, but unsure which to buy?
Laptop vs. Desktop computer
They used to say, the laptop was only good for those that travel, but those days are long gone! Welcome to the new world of “in house” traveling!
Now you can take the computer to your kitchen, deck, bedroom and basement! No more sitting at the computer desk.
My recommendation? You will need to purchase a wireless router. The Linksys or Belkins seem to be the most popular.
What kind of laptop should you buy? Any basic laptop these days has wireless capabilities and if you are a basic user, there is no need to spend $1200 anymore. I am recommending to users buying a 2nd computer to look at the Acer. The lowest end model is running around $400 at Microcenter (with about $30 in memory upgrade needed to run Vista)…a deal you really can’t beat!
For more information on buying a 2nd computer and wireless set up, contact me at info@callthatgirl.biz or call for a consultation. 612-865-4475
Many of my clients have purchased new laptops that has Vista preloaded on it. Many of you have software that is not up to speed with Vista. Should you downgrade or try to get your software up to speed?
Here are my thoughts… I have been using Vista since last January. Yes, Vista is buggy and does things that really bother me. I am also a technician and can fix my own problems (and enjoy trying to fix those problems:). You the customer…can usually only get so far until you decide it’s not worth using Vista.
First thing you may want to consider is making a list of problems are you experiencing since the upgrade to Vista. Some problems are just “configuration issues” that I can assist with. Some problems are seriously the Vista operating system and you may need to go back to XP if your work depends on it.
Second thing is check to make sure that your software is Vista ready. Even though it installs (usually you will get an error during installation that tells you if it’s not Vista ready) it may need to be updated on the company website. Check with the software company website and verify. You also may need what is called “a patch” to make it work on Vista. You can also google the issue and see if others on the net are experiencing the same issues.
Third thing is Call That Girl (612-865-4475) for a phone consultation. I do offer short conversations for free to give you an idea if you should consider staying on Vista or downgrading back to XP. If a home visit is required, we can discuss that. I can also assist via the phone if need be.
Please post comments or questions about Vista! thanks and…
I sent out an “Icontact” message to many of my Women Expo visitors this morning. I am excited to start blogging and giving out as much information as I can in regards to computing and internet. Please do not hesitate to ask questions!
Today has been a busy day for me, I did some work on my icontact newsletter and started up a Linkedin women’s group (Women in Computing). As well, getting ready to run a few errands later and it’s SNOWING! YAY! I love the snow so much. I don’t like the bitter cold (like the cold weekend of the expo….that was really cold!).
Do you know what your kids are up to online? Many parents today let their children have free reign on the computer and the internet. I know it’s very hard to watch your kids every minute they are online, but there are things you can do to keep them safe!
Have an in home internet safety course given by Call That Girl.
We will review personal information issues We will review how much time children are online We will set up chat sessions reviews We will review websites they have been to We will do an internet search for information that may have been given out already We will remove their administrative rights from the computer We will create a family myspace page and add your children’s pages to the family page Instruction on how to use myspace and facebook in age appropriate manners How to avoid downloading games that bring spyware How loading the computer with spy ware can be unsafe for you and your family
…And most important to you and the family budget, a computer loaded with downloaded games and spyware can slow down your internet connection, and require a cleaning more often than necessary.
Most kids today are using myspace.com and facebook.com regularly. Many children are “safe” users and know not to give out personal information, but many kids are posting VERY personal information and photos. This information should not be given out. Children sometimes don’t know what they are doing and how it can affect not only them, but their friends and families.
We have all heard the stories about information on the internet coming to haunt folks in real life.
The internet is real life! Protect your family now!
As I’ve been spending the last 5 months starting up my business full-time, I have been told many times over to blog. I kinda winced and said “I hate reading blogs”. Blogging was the last thing I really wanted to do.
Then…a business associate told me that he blogs and he said it was a good advertising technique, so here that girl blogs now.
Call That Girl (CTG) is owned and operated by Lisa Hendrickson, and around the metro area Lisa is affectionately referred to as “the IT girl” or “that computer girl”, hence the snappy website: www.callthatgirl.biz . Given that Information Technology is a male-dominated industry, Lisa and Call That Girl offers a new approach to everyday computer woes.
CTG originated in Minneapolis, 2003 as an at home computer repair company focused on supporting women users. CTG was a sole proprietorship in the summer of 2004, and while working at the Mayo Clinic, Lisa found that physicians also needed her computer expertise in their home offices. Lisa has been working ever since supporting a variety of industries, including: Universities, Military Networks, and Research and Development, but she has never forgotten the Call That Girl dream. Lisa and CTG aspire to support women and home based businesses on a level that far exceeds the competition, never compromising value and repair.
“I love troubleshooting and helping the customer. I will only work in positions where customer focus is #1. I also believe that teaching is a certain aspect of computer repair. Clients need to be informed of not only their choices of service but to learn how they can avoid repeat calls for future repair”, states Hendrickson.
Running CTG is an around the clock job, but Lisa still enjoys non- technical hobbies such as vintage shopping and collecting, traveling and shooting pool. She also volunteers at Resource INC, a community support service for those coming out of drug rehabilitation, welfare and veteran status. In addition, Lisa works to provide technical advisement for children’s health organization, Camp Get-A-Well-A.
Her goals for herself reflect her efforts at CTG, to make a difference in people’s lives and to help others while sharing her talents and passion.
Email Is the G.O.A.T. | Why AI Will Never Replace Business Email Not many people know this, but the only reason I got into IT is because a guy who I had a crush on back in 1994 told me to get email. I thought he was ridiculous, why on earth would I need email […]
Best Outlook Calendar Synching Options Hi folks, below is a list of all the calendar synching options I can think of. These work with Outlook Classic. New Outlook has a completely different way of synching, so that will be for another time. While I go through the list, I’ll also explain some calendar types you […]
How to turn off Copilot in Outlook Copilot now has been enable for some licenses with Microsoft 365. If you’re not using it and want it off or disabled, here are the insructions. This is for Classic Outlook and New Outlook. Go to https://outlook.office365.com/ In the upper right area, there is a gear icon. Click […]
Hi folks, I’m Lisa Hendrickson and I wrote up this article just for technicians and “tech savvy” users to learn about New Outlook. This is not your ordinary read, it’s more of a “How-To” on all the technical requirements of New Outlook. What I cover is mostly everything you need to know on how to […]
Why is Outlook Exchange Is Not Connecting Quick Answer:Outlook with an Exchange account connected, it might not connect for many reasons. Fixing it could be a bit of work for you figure out but below is the list I cover during my onboarding apppointments. Hi folks, this is one of my top Outlook calls (IMAP […]
Why is Outlook IMAP not syncing? Fix Outlook Email, Calendar, Contacts, and Microsoft 365 Sync Problems –>Quick Answer:Outlook may stop syncing because of OST corruption with IMAP or Exchange, damaged Outlook profiles, Microsoft 365 or App Password authentication failures, Gmail IMAP delays, iCloud conflicts, VPN interruptions, antivirus filtering, or Exchange Server connection issues. Hi folks, […]
Why is Outlook not syncing? Fix Outlook Email, Calendar, Contacts, and Microsoft 365 Sync Problems –>Quick Answer:Outlook may stop syncing because of OST corruption with IMAP or Exchange, damaged Outlook profiles, Microsoft 365 or App Password authentication failures, Gmail IMAP delays, iCloud conflicts, VPN interruptions, antivirus filtering, or Exchange Server connection issues. Hi folks, this is […]
SMTP error from remote mail server after pipelined MAIL If you are online searching for this error and figuring out how to resolve it, first I’ll say “I’ve never seen this before” and that is rare in my business. From what I know about email delivery errors in the past, I’m going with spoofing. I […]
Pinning sticky notes on the side bar of New Outlook Hi folks, the sticky notes or “notes” in Microsoft Exchange, Outlook.com and older MSN accounts is not available to be pinned on the side anymore. What you can do is find the “notes” in your mailbox and right click on the 3 dots and click […]
Pinning sticky notes on the side bar of OWA Hi folks, the sticky notes or “notes” in Microsoft Exchange, Outlook.com and older MSN accounts is not available to be pinned on the side anymore. What you can do is find the “notes” in your mailbox and right click on the 3 dots and click “add […]
PPE Hosted tried to deliver your email message The rest of the message is below, but if you’re getting this in a bounce back message when you email Google and have Microsoft Exchange with GoDaddy, or are emailing someone on Exchange and the email is going to junk. What helped my last client to get […]
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened This can be a snaggy error to fix. I have seen this error for years with Microsoft Exchange. Lately the fix for me has been to delete the 16,454 KB size file in the app data folder. Usually I […]
Why is New Outlook Slow to Sync New Outlook is still new to a lot of people and while it’s fast…it can still be sluggish. Below is a list of things I look at when I help clients. I go through most of these during the onboarding of our first appointment and can figure out […]
Why is Outlook Slow to Sync Outlook Classic can be slow to synch for many reasons, below are the top things I look for when I help a client. As an expert in Outlook Classic, I go through most of these during the onboarding of our first appointment and can figure out the problem quickly. […]
Why is Outlook search not working? Good question! Here are some answers in a bullet form (created by me not AI) and how to fix at the end! BONUS: New Outlook included! Outlook Classic Too much email Added a new PST file and it’s not done indexing Set up a new PC and Outlook isn’t […]
iCloud for Windows not synching with New Outlook If you have iCloud for Windows set up in New Outlook, you might notice a synching delay. I just helped a client who called me back to let me know about this. I told him that iCloud on the browser and phone update automatically but there might […]
How to block junk or spam in Microsoft 365 from never hitting your inbox or junk folder In Exchange admin in Microsoft 365, you can setup server rules that will block emails so it doesn’t even hit your junk mail. I watch my junk mail folder like a hawk as sometimes my clients emails will […]
New Outlook Stuck On Loading People If you launch New Outlook and you click on the people icon and see the “loading people” loop, you can remove the account from New Outlook and add it back in. Something with the account is not connected correctly. Usually based on an update from Gmail or Windows or […]
Outlook setup for iCloud for Windows Error This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile. Here is how you can fix this and get your […]
Network Solutions Migration Help I’m starting to get many calls from folks about needing help leaving Network Solutions (NS) as an email provider. As NS only offers email through a POP or IMAP account, my Outlook clients have local calendars and contacts and need help setting up 365 accounts and migrating all the data to […]
New Outlook Features for Gmail Users Just like my post last week about amazing changes coming ahead for Outlook Classic users, the Gmail crowd gets it’s own post. I have come up with a nice list of changes they will enjoy, or so I think anyway. This comes from the clients asking questions such as […]
New Outlook Cannot Add a New Email Without a Microsoft License This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would […]
Microsoft Access not emailing from New Outlook I helped a client this past week and we could not get MS Access to email from New Outlook. The client really loves New Outlook so I created a solution for him that works but not through New Outlook. I launched Outlook Classic, pinnned to his task bar. […]
How many PST files can you add to New Outlook Question that live rent free in my head 😂 Back when I was doing all my first round testing of the technical limits of New Outlook, adding in PSTs was not available. Today I helped a client and his request was “I want to use […]
Where are the DNS records located in Wix I titled this exactly what I was searching for and could not find it so I thought I’d share. I used the search area in Wix, typed in MX and it took me to this link. You can click on the 3 dots at the far right […]
Hi Folks! Teresa Cyrus joined me this week to discuss the hot topic “How to quit ChatGPT for Microsoft Copilot”. In the podcast we discuss how we use AI and how we are moving over to Copilot. Many good examples on things we search for that are easy to change for Copilot. Direct link to […]
Google WorkSpace Sync For Contacts Stopped Working with Outlook Desktop This is a known issue and has been a trending issue for many months now. Many online articles will point you to turning off contacts in the sync settings but for my clients, that wasn’t a good option as they need their contacts to be […]
Microsoft Teams button missing from Outlook Classic Desktop Calendar Common problem these days. Microsoft offered Teams to anyone awhile back, so many of my clients have found they can use it to attend meetings but to schedule meetings, it’s not functioning in the app or in Outlook Classic calendar. The reason is that they are […]
iCloud encountered an error while trying to connect to the server I’ve seen this error now a few times. Each time, different ways to resolve it. For this client, it was resolved by removing McAfee and web extensions. The web extension was causing it not to connect and while it might seem odd, most antiviruses […]
iCloud for Windows not showing step 5 to set up calendars and contacts in Outlook This is a snaggy error. I troubleshoot iCloud and Windows often and finally after two hours of working every angle, I figured out why step 5 was not showing up. The client got an error log that said something about […]
How to Fix the Outlook Desktop “Just a Moment” Loop After MFA Setup I had a client call in, his Outlook desktop would pop up a window to login, put in his password, then MFA and then just sit and spin in a loop. Would not connect Exchange to Outlook. After reviewing a few things […]
Microsoft Outlook Exchange and DNS Records Explained I’m not a DNS expert, but here is my story for today. Before I start, what you really need to know is at the end of the article. Feel free to read this article if you enjoy storytelling. Most of us in IT have heard the joke: “It’s […]
Something Went Wrong We ran into an error – Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException I came across this error trying to launch New Outlook for a client. After reviewing, the typical searches online were already tried and failed, so I read deeper and found that this fix works. Go to this folder in File Explorer: You can delete the […]
Outlook Not Sending Emails? Your VPN Might Be the Problem I’m not a VPN expert: But here’s my story today. Many of my clients are calling in with oddball problems with Outlook and programs needing the internet. For the past few months, the #1 suspect is VPN and very strong firewalls. McAfee, Norton and Malwarebytes […]
GoDaddy Microsoft 365 Pros and Cons: What Small Businesses Need to Know This article is for solo business owners and small companies who are considering GoDaddy, are current GoDaddy customers, or are thinking about leaving GoDaddy’s Microsoft 365 management. Take note: if you are currently using GoDaddy for basic email and Office and everything is […]
Eight Mailboxes in Outlook: What’s Really Causing the Slowdown Believe it or not, many of my clients have eight or more email accounts in Outlook. When I take on these clients, I know they are super users of Outlook. Meaning, they usually know a lot about their accounts and profile set up. One thing they […]
iCloud encountered an error while trying to connect to server Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using […]
iCloud Connection Error Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using McAfee, it was the culprit. Once he […]
How to change the order of accounts in New Outlook Hi folks! When I first started doing articles about New Outlook, there were so many things we could not change and the order of accounts was one of them. Now you can go to the settings in New […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]