Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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Outlook Basics and Email Etiquette Training

| May 13, 2021

Training With Lisa: Outlook Basics & Email Etiquette

Heavy users of Outlook believe they know enough about Outlook, until I show them a few of my favorite tricks.

My training covers the basics you didn’t know were at your fingertips, plus simple email etiquette and strategies that prompt responses you want to read. These days, when everyone is “so busy,” the key is remembering that less is definitely less.

People need to read an email, quickly understand the desired action, and be able to take that action. Using Outlook to its full potential means becoming more productive and efficient as both an email writer and an email recipient. And improving the flow of email communication means more time for you to focus on the work you really want—and need—to do.

Among the topics we’ll cover:

  • How to set yourself up for success by choosing the best Outlook settings and configuration
  • How to create and use signatures, templates, folders, and other functions
  • 6 tips for efficient automated emails and replies, including “out of office” guidelines
  • How to simplify your decision-making when processing email and take control of your inbox
  • How to write responses that are professional and to-the-point
  • How to keep track of your to-do list
  • The best use for email drafts
  • How to manage your junk/spam folder
  • How an end-of-day routine sets you up for a great start the next day

Bonus! My favorite short cuts for calendar scheduling, email searches, and more

To schedule a consult or leave a message, use the contact form below:

Starbucks Thank You Gift Card

| May 12, 2021

I offer advice via email often. Some questions people have are easy for me to answer quickly in an email. I don’t have a fee for this but I do ask for a donation to my Starbucks account as I buy buy coffee, tea or lunch there often.

Click on this link

or https://app.starbucks.com/gift/00000605

You can add my email is lisa@callthatgirl.biz

Thank you, I’m glad my advice helped!

 

 

 

 

Outlook Skills Assessment Test

| April 26, 2021

Outlook Skills Assessment Test

If you are looking to test your Outlook skills, this quiz is perfect for you. 51 questions and it should take about 15 min. I created a Outlook Training for Technicians video set on YouTube and one of my followers asked if he could create a quiz. He got creative using the knowledge he learned from the videos. This is a one of a kind test and highly doubtful that you will ever see these questions on a Microsoft exam. The videos are great for teaching junior helpdesk techs the ins and outs of Outlook or for your learning labs for larger organizations. Or if you think you know Outlook and are just curious.

Call That Girl’s Exam

https://www.surveymonkey.com/r/92RLXRR

Outlook Troubleshooting Training for Technicians 4 hours, 7 courses

https://www.youtube.com/watch?v=cyoN-QCHsFA&list=PL3jfc4bmekoBCSWtsGkJDrNDcXvoZUmuA




Microsoft Outlook Assessment Test

| April 25, 2021

Microsoft Outlook Assessment Test

If you are looking to test your Outlook skills, this quiz is perfect for you. 51 questions and it should take about 15 min. I created a Outlook Training for Technicians video set on YouTube and one of my followers asked if he could create a quiz. He got creative using the knowledge he learned from the videos. This is a one of a kind test and highly doubtful that you will ever see these questions on a Microsoft exam. The videos are great for teaching junior helpdesk techs the ins and outs of Outlook or for your learning labs for larger organizations. Or if you think you know Outlook and are just curious.

Call That Girl’s Exam

https://www.surveymonkey.com/r/92RLXRR

Outlook Troubleshooting Training for Technicians 4 hours, 7 courses

https://www.youtube.com/watch?v=cyoN-QCHsFA&list=PL3jfc4bmekoBCSWtsGkJDrNDcXvoZUmuA

Email Delivery Expert

| April 24, 2021

Email Delivery Expert

If you are interested in hiring an email delivery expert to help insure your emails go to the inbox or have better email newsletter results, please contact Neil@in2inbox.com. Check out our video below to get to know about his services! You can always contact me first if you have other issues or have me look at it first. lisa@callthatgirl.biz

Microsoft 365 Training

| April 22, 2021

Custom Training With Lisa: Microsoft 365

You’ve been using Slack, Dropbox, Google Drive; maybe you have email on an old server somewhere; you might even have data on a server in the closet. If it’s time for you to update your tech platforms and designate one central location for your data and collaboration, you’ve probably considered or invested in Microsoft 365. This one-purchase bundle is powerful, with thousands of uses. But how do you find and take advantage of the functionality you really need?

First up when you book 365 training with me is clarifying your company’s tech goals and understanding how your team works so we can get your 365 setup and configuration done correctly.  Based on my years of working with clients, I recommend scheduling a one-hour session with the department lead to cover the setup and configuration details. This is critical!

During our first appointment, I will cover the following:

  • Your current platform and how your company’s data is stored, shared and backed up.
  • How your employee work (Office, Home, travel)
  • How your vision your future using Microsoft 365
  • Current issues and problems you want resolved
  • I will offer you a full tour of the 365 products (Exchange, SharePoint, OneDrive, Teams) and show you the benefits of using one program over another
  • Once I have reviewed everything, we will create a technical strategy to move your data and start training. If your company does not need data moved, we can move right to the training program.

To schedule a consult or leave a message, use the contact form below: