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| August 9, 2024

Your own Virtual CIO (me!)

I will ask you to book your first appointment now, then at each one I’ll send a link so you schedule right away and not forget

  • Quarterly appointments
  • Scheduled for 15 min sessions
  • $240 for a year

Things we will do in each appt

  • Verify updates for Windows and Office
  • Check email size
  • Antivirus
  • Verify your 365 license/when it expires
  • Verify your break/glass accounts
  • Answer any questions you have saved up

Day to day questions you might have aka “Quick Question”

  • Email me before you do any changes with email, technology, phishing scam emails
  • Questions about junk mail/spam, not getting email

 

 

PST migration to Microsoft 365

| July 26, 2024

PST migration to Microsoft 365

Migrating PST to Exchange online or to the New Outlook is a work I do almost everyday. There is a lot to know about this data migration, it’s not a simple “import” and that’s it. So many variables need to be discussed to have it completed with the least amount of problems.

I will not be going into full details on how to do this yourself, but I do have two YouTube videos you can view if you want to try to do it yourself. If you need help or “coaching” this is a great idea! I helped two people in the last couple of days who wanted to know enough to finish on their own. They will come back when they are done with some more questions, follow up, back up training, etc.

The job I had today was so fun, the client enjoyed learning about his PST data works with Outlook and how it will be after, it was a full 1-hour consultation. I quoted in 2-3 hours total as he loves learning. So if that’s you, it’s worth the money and time. I onboard, teach, setup configuration, train and leave you a list on your computer. I take a lot of notes!

This is a one time “tech surgery” and it’s getting done the right way. If you want to talk about your PST Migration, use the form below and schedule a 10 min consultation to discuss. My rate is $299 an hour for this and you might have a 2-4 hour request, depending what else you want done. Or it could be a simple 1-hour technical consultation, but folks have contacts and calendars, tasks and notes they need migrated as well and that’s another discussion. You need to migrate those to a server that syncs all that data. To discuss! I look forward to talking to you!

PST Migration

| July 26, 2024

PST Migration

Migrating PST to Exchange online or to the New Outlook is a work I do almost everyday. There is a lot to know about this data migration, it’s not a simple “import” and that’s it. So many variables need to be discussed to have it completed with the least amount of problems.

I will not be going into full details on how to do this yourself, but I do have two YouTube videos you can view if you want to try to do it yourself. If you need help or “coaching” this is a great idea! I helped two people in the last couple of days who wanted to know enough to finish on their own. They will come back when they are done with some more questions, follow up, back up training, etc.

The job I had today was so fun, the client enjoyed learning about his PST data works with Outlook and how it will be after, it was a full 1-hour consultation. I quoted in 2-3 hours total as he loves learning. So if that’s you, it’s worth the money and time. I onboard, teach, setup configuration, train and leave you a list on your computer. I take a lot of notes!

This is a one time “tech surgery” and it’s getting done the right way. If you want to talk about your PST Migration, use the form below and schedule a 10 min consultation to discuss. My rate is $299 an hour for this and you might have a 2-4 hour request, depending what else you want done. Or it could be a simple 1-hour technical consultation, but folks have contacts and calendars, tasks and notes they need migrated as well and that’s another discussion. You need to migrate those to a server that syncs all that data. To discuss! I look forward to talking to you!

New Outlook Expert

| July 14, 2024

New Outlook Expert

New Outlook is something else! If you are googling for these keywords, I can most definitely help you. Whether you like or love the New Outlook or need help transitioning data, or reversing to the old classic Outlook, let me help. This page will be updated soon with all the videos and blogs I am going to create focusing on you, the end user! And trust this, I have so many topics coming out, please follow me on YouTube to get the videos, or check back on this page as it will have the updated blogs.\

Other pages with good information:

https://callthatgirl.biz/new-outlook-migration/

https://callthatgirl.biz/pst-migration-to-microsoft-365/\

Few important things to know:

  • If one day you launch Outlook and your old Outlook is gone and you are missing all of your calendar, contacts and PST files, please note that you can most likely go back to the classic Outlook and your data SHOULD be there. I say that loud and bold because it should but it might not be. I can maybe get it back if it’s gone.
  • PST files are not supported yet with the New Outlook so your PST files will not show up. If you had Outlook configured with POP and PST, I can help migrate that data to a platform that New Outlook will read, or try helping reverse back to classic Outlook.
  • PST’s might be readable in the New Outlook one day. I’m going to guess that they will not work as they have for all these years, but you might be able to read the data. Who  knows though, Microsoft might allow them to be able to read/move and change. Things I will keep you all updated with in the future.
  • Cool features: Gmail, iCloud, Yahoo has full synchronizing abiliity with their online calendars and contacts. So far! I find this most amazing, so it’s a great update for those wanting “everything to synch” and for home users mostly.
  • Missing features: Oh wow, so many! Contacts, definitely lost many features like fields and just so much. It was a sad day for me to see that. I help so many clients now customize their contacts to perfection. Also many calendar features
  • Tasks, will now be in the To do app and there is a lot coming up with that. Think “Planner”, using Teams. More to come!
  • Search, it’s fast! Way faster than classic Outlook!

 

 

 

 

Below are some videos to watch! I’ll add more as I have them!

Use the form below to get in touch if you want to talk

Want to listen to my New Outlook Podcast?

Apple https://podcasts.apple.com/us/podcast/new-outlook-podcast/id1761264434

Podbean https://callthatgirl.podbean.com 

Spotify link coming

 

How to stop attachments appearing in body of email Outlook 365

| July 1, 2024

How to stop attachments appearing in body of email Outlook 365

You can turn off the body attachment by going to

  • Upper left corner of Outlook
  • File
  • Options
  • Trust Center
  • Trust Center Settings
  • Attachment Handling
  • Check the box for “Turn off Attachment Preview”

 

Migration Project

| May 25, 2024

Hi Folks, This page is all about the full reconfiguration of all of your accounts and get you streamlined into one central platform. As well the #1 request I get. Clients call in for an issue to have repaired and we end up doing a full technical reconfiguration of all their technology. For years people have been band-aiding and doing tech themselves, not understanding how it all works. Many have very confusing setups and nothing is working great. This is where I come in, I reconfigure everything, train you, setup security and get your data backed up

These are now scheduled as projects as they can take awhile to complete but in the end, you will have a setup that works with one streamlined platform on Microsoft Exchange, no more personal account mixups and a cleaned up database. Bonus, perfect synching with other phones, iPads, tablets and computers. Another bonus, room for growth with your company and as Microsoft 365 changes, you are ready for that! And if you’re worried about using other email accounts, you can still do that with your new Exchange, Outlook allows for many emails to be setup.

I have all my clients read this page so they are aware of how much time goes into a complete reconfiguration. After you decide to move ahead, I’ll offer a soft quote of time for this request.

This is for one client, not a company that needs all their mailboxes migrated.

Pricing $299 per hour

  • These reconfiguration requests average 4 hours, but can go up due to other technology you want reworked during this appointment.
  • Time can go into more hours with contacts deduplication, two or more devices configured, answer your questions, complete other tasks you want fixed up such as Windows issues, OneDrive, Teams, Email organization training, Training, upgrades in software, new computer setup, sharing with others, etc.

Is this you? A typical client has the following accounts

Outlook

  • Business Email on IMAP or POP, has issues synching outside of Outlook
  • Personal Email accounts, with Yahoo, Outlook, Gmail, iCloud, etc, setup as POP or IMAP
  • Many Email accounts in Outlook
  • (This Computer Only) for calendars and contacts, they want these moved out to a synching program
  • Confusing calendar in Outlook/sharing with others/internet calendars
  • Confusing contacts, shared from old CRM/ACT datbases
  • iCloud contacts that aren’t connected anymore
  • Help you find lost data “that another tech lost”
  • Setup your Outlook like it used to be, when you setup Outlook now, it sets up as IMAP and many of you still have PST files. I can help set that up, but this is also a good time to move you to Exchange, we will discuss this.

Phones

  • iPhone or Android with many email accounts, none sync with Outlook
  • iPhone has iCloud and almost all email accounts on the iPhone, have contacts and calendar databases synching with the server.
  • Gmail accounts on the iPhone/iPad synch calendars and contacts
  • Shared iCloud and Gmail calendars with family members

Windows Computer

  • Windows computer logged into a personal Microsoft account using their business email, this causes confusion, we need to rework this
  • Clients have their Office licensed to personal accounts and need business accounts licensed

OneDrive –always a another project.

  • Not understanding how it works
  • It’s not working/synching
  • Two sets of OneDrive accounts

MS/Google Security/MultiFactor Authentication Setup

  • You will need all your passwords, phones and app passwords. I can help you figure these out, required before any work is to start.

Backup

  • OneDrive is not a backup solution but a file synchronizing and sharing program. I teach clients how to backup their data to the cloud, external hard drive or 365 cloud backup service.