Category: Outlook SupportI had a client call in, one of their important folders for filing some data disappeared. I remoted in and didn’t see it on OWA. They were also using a MAC. We tested another browser and that didn’t show the folder. I logged into a PC and setup the Hotmail in classic Outlook and I found the folder under “Clutter”. I downloaded all the email, then copied the folder back to under their inbox. It then synced up online and worked again.
Clutter is a discontinued feature of OWA/Exchange and has been replaced with “Focused Inbox”.
Their focused inbox settings were correct so I’m guessing that the Hotmail server had a glitch of sorts and it disappeard on it’s own, which can happen. Hotmail does not have that great of support as it’s a free Microsoft account. If you want to have a business email account and can then utilize Microsoft business support and get backup, reach out to me using the form below. I can help setup your accounts and migrate your Hotmail to a business Microsoft Exchange account.
In the next year, many companies will be seeing their Classic Outlook disappear and New Outlook will be replacing it. Some will see this by “force” from their IT departments or their IT company who is chosing to move to New Outlook.
This can cause a lot of issues for employees scurring to find where all their old features went or basically “how to use it”, there are so many changes! I can offer a quick 30 min tour for any company that will showcase the basics and I can go into some more advanced features if your company is using 365. There are a lot neat features that only New Outlook offers but many will be searching for basic things that they knew where it was, and now it’s gone. I can also offer 1-hour sessions or do some custom training for your company. It’s just me so options are available.
I offer Zoom based training and all sessions can be recorded.
Email me Lisa@callthatgirl.biz for a quote or call 612-865-4475. You can also use my form below to get in contact.
In the next year, many companies will be seeing their Classic Outlook disappear and New Outlook will be replacing it. Some will see this by “force” from their IT departments or their IT company who is chosing to move to New Outlook.
This can cause a lot of issues for employees scurring to find where all their old features went or basically “how to use it”, there are so many changes! I can offer a quick 30 min tour for any company that will showcase the basics and I can go into some more advanced features if your company is using 365. There are a lot neat features that only New Outlook offers but many will be searching for basic things that they knew where it was, and now it’s gone. I can also offer 1-hour sessions or do some custom training for your company. It’s just me so options are available.
I offer Zoom based training and all sessions can be recorded.
Email me Lisa@callthatgirl.biz for a quote or call 612-865-4475. You can also use my form below to get in contact.
In the next year, many companies will be seeing their Classic Outlook disappear and New Outlook will be replacing it. Some will see this by “force” from their IT departments or their IT company who is chosing to move to New Outlook.
This can cause a lot of issues for employees scurring to find where all their old features went or basically “how to use it”, there are so many changes! I can offer a quick 30 min tour for any company that will showcase the basics and I can go into some more advanced features if your company is using 365. There are a lot neat features that only New Outlook offers but many will be searching for basic things that they knew where it was, and now it’s gone.
I offer Zoom based training and all sessions can be recorded.
Email me Lisa@callthatgirl.biz for a quote or call 612-865-4475. You can also use my form below to get in contact.
This is an error I have found when setting up OneDrive on a new computer. The fix I found that work is to remove McAfee but you have to run the removal software. I got the download from MajorGeeks.
If you need my help, use the form below to get in contact.
