New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Category: Outlook Support
Email Delivery and Hackers
Email delivery has become a more common request this year due to the changes Yahoo and Gmail have been making with their security requirements. As well, Microsoft is tightening the belt with their security and email delivery, is now becoming a Scooby Doo mission to figure out what is wrong, why it went wrong and how to configure to have email delivered to the inbox, not junk/spam or quarantine.
When clients call me (usually due to being hacked or something is wrong with their clients not getting their emails), we start with an onboarding to review all of their settings with DNS records your domain (.com) manages and in Microsoft 365. Some folks have been hacked recently and are now restricted from email or have a lot of issues since being hacked. I can typically take care of a typical hack in an hour or less. I have a process I follow and then it’s up to you to clean up and let your contacts know. For some clients, they have it worse and they need deeper work done to get their email back to normal delivery. This is where I might need to contact Microsoft or send you to my referral partner who has more in-depth knowledge with the Microsoft 365 configuration.
I always start with my questions, then decide if I can help or call Microsoft or bring in the referral partner. Below is the full list of services we can help with. Use the form at the bottom to schedule a time or call me at 612-865-4475. For clients who got hacked, I try to get you in as soon as possible because you don’t have time to waste. Most times the hackers are still logged into your accounts working the hack. I have seen this many times and kick them out and secure your accounts asap!
Final note: Small business clients typically are subscribed to Microsoft Business Standard (Office, Exchange, Teams, SharePoint, OneDrive) and if you want the advanced Microsoft Security setup and configuration, you will need to upgrade to the Microsoft Business Premium. It comes with a higher monthly price, but you get more with it. My referral tech will review with you before helping. My referral tech also does help by the hour so you can maintain control of your account. He does have options to have him manage it all continuously but not required.
Hackers
- Secure your account
- Remove the hackers
- Review how long they have been in the account
- Review the email accounts compromised
- Review break/glass accounts
- Verify security is setup properly
- Offer tips on how to clean up
- If the hack is deeper than usual, offer guidance on how to continue on based on what your issues are
Email Delivery assistance (Update your DNS records for better email delivery)
- SPF records
- DMARC (so you can email Yahoo and Gmail)
- DKIM (better email delivery for Microsoft Exchange)
Advanced Microsoft Security (this work will be done by my referral tech)
- License Review
- Authentication Configuration
- General Tenant Configurations
- Conditional Access Configuration and Policies
- Inbound and Outbound Spam and Threat Policies (Defender)
- Intune Setup and Policies
- Alerts and Monitoring
- Defender Management (limited to email side)
- Multifactor Authentication Configuration
Microsoft Outlook Contacts Clean Up
Microsoft Outlook Contacts Clean Up
Please note: the majority of my clients with contacts clean up is 5+ hours and that rate is $799 per hour. This is a one time database clean up to get your contacts in one account and synched with your phone and all devices. It’s a very complicated project and I will book out the first 4 hours of the project where we will do the majority of the reviewing of databases, your server, your computers and all phones, ipads. Some clients have 20+ to merge and clean up. Gmail, Google Workspace, iCloud, Microsoft accounts, old CRM, old Blackberry, etc.
I have seen some clients with 25,000 contacts, most are in triples, doubles or even more. Most have notes, categories and other fields to work with.
- Merge any databases from other CRM, Google, Email marketing
- Merge iCloud with Exchange
- Merge Google with Exchange
- Fix duplicates
- Remove odd characters (% is a common one)
- Categories, notes, all fields included
- Add specialty fields
- Anything else you want, we will discuss during the consultation
To discuss this project and get a quote, please fill out the form below.
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Your own Virtual CIO (me!)
I will ask you to book your first appointment now, then at each one I’ll send a link so you schedule right away and not forget
- Quarterly appointments
- Scheduled for 15 min sessions
- $240 for a year
Things we will do in each appt
- Verify updates for Windows and Office
- Check email size
- Antivirus
- Verify your 365 license/when it expires
- Verify your break/glass accounts
- Answer any questions you have saved up
Day to day questions you might have aka “Quick Question”
- Email me before you do any changes with email, technology, phishing scam emails
- Questions about junk mail/spam, not getting email