RSSCategory: Outlook Support

Can you drag emails to calendar and contacts in New Outlook?

| September 20, 2024

Can you drag emails to calendar and contacts in New Outlook?

Update Oct 7, 2024

Yes, you can drag an email to the calendar in New Outlook. You do need the “My Day” toggle turned on, see image below.

Then you can drag your emails to the calendar, as of the data of this post, you cannot drag an email to “contacts” in New Outlook.

Need other help with the New Outlook? Contact me below and let me know your issues.

 

 

 

 

 

 

 

 

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Barracuda Email Blocked Message

| September 20, 2024

Barracuda Email Blocked Message

I helped a client this past week who was getting server reply messages from Barracuda, saying their message was blocked. The client had all the DNS records accurate: SPF, DMARC and DKIM. The client was getting this with every person they emailed who had a Barracuda account. Through all the testing we did, I found one answer that is so far working for them.

While we are not 100% sure this will work for everyone, I believe that it was a link in the signature causing this.

Client had their normal signature but in addition, there was another website link that was not really used but the client wanted to have it for people to click on. I don’t think this website had all the records up to date for DNS, we are still working on that but for now, I believe the link was the cause.

Try removing any signatures and see if emails deliver again. Test with adding a new signature with a different hotlink for any websites. Figure it out by removing/then adding during your testing.

Barracuda will not help people who do not have accounts with them, so you’re out of luck trying unless you have the person who has Barracuda add you to the safe senders list. Barracuda is 1000% serious about this.

If you need my help with anything else, use the form below. Happy to help!

 

Your setup couldn’t be started because of an unexpected error (0x800706ba)

| September 18, 2024

Your setup couldn’t be started because of an unexpected error
(0x800706ba)

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

iCloud setup requires a PST to finish the setup. Here are some instructions:

  • Go to your Outlook profile in the mail app in the control panel
  • Click on “Data files”
  • Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
  • You will get a notification about a change that will happen in  your profile
  • Then relaunch Outlook
  • Then log out of the iCloud app
  • Log in again
  • Synch the calendar and contacts
  • A Wizard will launch, select the top option
  • You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
  • When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
  • Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
  • Your calendar will be listed underneath any other calendars
  • Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

 

How to fix Outlook setup for iCloud error (0x800706ba)

| September 18, 2024

How to fix Outlook setup for iCloud error (0x800706ba)

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

 

 

 

 

iCloud setup requires a PST to finish the setup. Here are some instructions:

  • Go to your Outlook profile in the mail app in the control panel
  • Click on “Data files”
  • Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
  • You will get a notification about a change that will happen in  your profile
  • Then relaunch Outlook
  • Then log out of the iCloud app
  • Log in again
  • Synch the calendar and contacts
  • A Wizard will launch, select the top option
  • You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
  • When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
  • Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
  • Your calendar will be listed underneath any other calendars
  • Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

 

Outlook setup for iCloud error

| September 18, 2024

Outlook setup for iCloud error

This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile.

Here is how you can fix this and get your iCloud setup in Outlook again!

Outlook has “profiles” that hold all of your email accounts. Some of you will have only IMAP emails, some of you will have Microsoft Exchange and other IMAP email accounts, some of you might have POP with PST (you should not have an issue with setting up iCloud for Outlook). The iCloud app needs a PST file for some reason to setup correctly.

If this sounds confusing for you and you don’t want to do it, contact me and I can help. You always will want to backup all of your data before doing this just in case something bad happens. It shouldn’t but for those of you with (This computer only) for your calendar and contacts, you might have issues and I would backup those before doing anything else.

iCloud setup requires a PST to finish the setup. Here are some instructions:

  • Go to your Outlook profile in the mail app in the control panel
  • Click on “Data files”
  • Set a PST to be the default, if you don’t have one, you can add one in there (again be careful if you have a (This computer only) calendar and contacts.
  • You will get a notification about a change that will happen in  your profile
  • Then relaunch Outlook
  • Then log out of the iCloud app
  • Log in again
  • Synch the calendar and contacts
  • A Wizard will launch, select the top option
  • You will see all of your iCloud data “downloading” meaning it’s bringing the data down into the computer. It’s not being hosted in the PST file but iCloud still requires a PST for some odd reason
  • When it’s setup, you will get the setup finished window. If you get the iCloud errors, you might not have a PST setup correctly
  • Launch Outlook and you will see “iCloud” at the top of Outlook in the navigation bar
  • Your calendar will be listed underneath any other calendars
  • Your contacts will show underneath any other contacts

Again, if these steps are confusing or too complicated or you just want me to help, this can be a 1-hour request if I do all the backups and onboarding. I can’t guarantee it will be an hour but it could take that or more. Contact me below for help! I have 15 years experience helping clients with iCloud/Outlook and iPhone.

 

Does New Outlook Support POP

| September 14, 2024

Does New Outlook Support POP

As of Sep 14, 2024, New Outlook does not support POP or any PST files. Microsoft does have plans in 2025 to add PST files in “view” only. Meaning you cannot reply from those emails, move those emails or do anything but read only. You would need to import them into a cloud server through classic Outlook first. Microsoft Exchange or Google Workspace are the two favorite choices. Once you upload them to the cloud email server of your choice, then you can use those emails in the New Outlook. Move them around, reply from them or do whatever you wish.

I recommend before you do this, you organize your PST data a bit. Some folks have decided to not import very old data or deleted items. The New Outlook does not have a size limit as it’s really a true “cloud app” and doesn’t store local data.

If you need help with importing your PST files, use the form below and schedule a 10 min consult. I can offer a quote for you on how long this process will take.

One last thing, if you have calendar, contacts, notes and tasks in your PST file, then you will need to migrate that data to a cloud server. Microsoft Exchange is what I recommend if you want to use the New Outlook.

Want even more information or use other social media/communities? 

Join my newsletter list

Want to contact me? Fill out the form below!

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