RSSCategory: Outlook Support

MS Exchange Training: Managing Your Email with Outlook and Your Smartphone

| March 21, 2017 | 0 Comments

Microsoft Outlook Exchange Training: Managing Your Email with Outlook and Your Smartphone

This one hour course is perfect for the 24 x 7 busy executive, partner, entrepreneur or anyone who is always on the go and wants their email managed better than their system they have going on. It’s also great for those overwhelmed with email and feeling lost in the inbox. Learn from me, Lisa a Microsoft Outlook Expert. I have trained 100’s of people on this easy to learn, simple to follow instruction training. No formulas, no eBooks or systems to learn.

Why you might need this training

How many times have you asked someone “did you get my email” and they say “yeah…but I’ve been busy” or “No, send it again”. These are answers from people who generally are very overwhelmed with their inbox and not managing it correctly.

Could you imagine a new client emailing your top sales executive “Did you get my proposal”? No, this almost never happens because people react to MONEY but are less reactive to the other little things that help money happen or need to get done. My one hour training conquers all of these issues. I treat the inbox like money and you can learn how to keep your inbox the same way. 

What you need to take the training

  • Microsoft Outlook

  • Microsoft Exchange or IMAP (Pop email will not work for this training)

  • A smartphone (Android and iPhone are standard)

  • Other devices that allow adding Microsoft Exchange (iPad, tablet, Kindle, etc)

Main take-away in the 1 hour training

  • I only have space for 8 students per live course to keep the training more personal and students can feel free to ask questions openly

  • Learn simple tips to manage your inbox from your Outlook and Smartphone that you can start doing as we are in the training course

  • Learning how to react to each email you receive no matter what time of day you receive it

  • How to create simple top level folders to manage the “real work” emails

  • How to respond to email you are not going to be able to do today

  • How to schedule this responses so expectations are met, offering expectations of the employee to be responsive and deliver the information by the time requested or when said by employee.

What else you get with this training

  • A recording of the session

  • Screen sharing of my Outlook and my iPhone on the camera

  • Live question and answer during the course

How the training is offered

  • I use a webinar conferencing software Zoom. You do not need a camera but you need sound. I encourage students to participate with the camera and talk freely. Good time to network too!

  • If you can’t make the training due to work, I will send a recording of the webinar shortly after to all attendees of your specific course

What to expect after training

Some folks pick up on the training right away, some need to do “practice” and go slow. With your recording of the webinar, consider this an investment for your future and your never ending relationship with Outlook and your Phone. Go your own pace. If you need continued private training, we can schedule an appointment and go through what struggles you have.

Fee 

  • $79 for the 1 hour session, this includes a recording of the webinar for you to watch later and practice

Other training options

  • I also do team training on shared inbox, calendar and contacts. This is becoming a favorite lately with so many folks being mobile and needing the access immediately on their mobile devices. I can customize your training for the team

  • Group and team registration available by request email Lisa@callthatgirl.biz

  • Private sessions for teams available by request email Lisa@callthatgirl.biz

Other Training and opportunities Available

Training for the 9-5 employee

  • Email Lisa@callthatgirl.biz to get on the wait list. These courses will be offered in mid-April

Training for the IT department

  • I have also created already a 4 hour video course specifically for IT technicians. To read more about these videos and how they can help your IT department, read more here. http://outlooktrainingfortechnicians.com

If you are an IT consultant and want to sell to your clients

  • Earn a commission for each registration. Contact Lisa@callthatgirl.biz for your affiliate code. These are great for add-ons to your social media and newsletters. I do not use newsletters and do not add your clients to any lists. 

To register, each course is offered at 12:00 Pacific time for 1 hour. I leave a bit of wiggle room after the course for talking and questions. 

Brackets in Outlook 2007 Reply Email

| March 20, 2017 | 0 Comments

Well folks, this is a bit of an older fix, but Outlook 2007 started putting slanted brackets in a reply email for my client. She didn’t recall how it even happened and guess what? Things in Outlook can always go wrong, that’s why I have a successful troubleshooting business!

For 2007, Go to Tools and then Options

Then under Preferences click on “Email Options” and  in that box uncheck “Mark my comments with“

Unchecking that should remove the brackets!

See graphics below

1

How To Remove Recipient Cache in Outlook Contacts Search

| March 9, 2017 | 0 Comments

How To Remove Recipient Cache in Outlook Contacts Search or How to clear Outlook recipient cache

Back up your contacts and stream-autocomplete beforehand! 

  • Close Outlook
  • Download this tool http://mfcmapi.codeplex.com/ (Purple download button)
  • Works best in Internet Explorer. Open it. Click OK
  • Click “Session” and then “Logon”
  • Select your profile
  • Then it will list all of the accounts in the profile. Click on the account having the issue
  • Open the Root – Mailbox
  • Scroll down to IPM_SUBTREE
  • Open “Contacts”
  • And right click and delete the “Recipient Cache”
  • If it won’t delete, and offers a “Hard delete” this didn’t work for me, so just skip it and then it will work probably.
  • Opened Outlook and it was gone. I had to do it on both computers though, the server didn’t update this.

 

 

 

If you found this helpful, glad it worked! If you need more help and want to hire me, you can fill out the form below and I can assist.

Feel free to leave a comment if this blog helped you! I am enjoying reading and replying to them.

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Will Microsoft bring back Office 2013

| March 8, 2017 | 0 Comments

Will Microsoft bring back Office 2013

PLEASE YES, NOW!!!

US Based Office 365 Consulting

| March 4, 2017 | 0 Comments

If you are looking for US Based Office 365 Consulting, we have a team of US based experts to help your company figure out what you bought or what you need to do next.  We can also troubleshoot and fix issues, assist with aftercare and training for your Office 365.

Whatever you need, we can help. While Microsoft has support for their products, often we find our clients wanting a personal relationship with an IT company that offers faster and more responsive results.

We are all independent consults that are not hired by Microsoft, or contracted by Microsoft. We all run our own companies. Lisa Hendrickson is the manager of the team, once a request comes in, a detailed consulting hour is scheduled to review your request. Then after, she will complete the work or have you work with another expert on the team. If you happen to need work from just one expert, your information will be sent to that consultant and you are free to work together. Not every job is a team effort.

Rates range from $129 to $185 per hour

Are you a technician looking for help? We have special service rates for technicians looking for a expert help for their projects. We also offer assisted migrations for you to do a large scale migration with our help. 

Services we cover

Lisa’s services:

Outlook, Office 365 Setup, Office 2016, Exchange migrations, Aftercare, Training, IT admin, helpdesk services for all of the above.

Paying for a consulting appointment prior to moving to Office 365  makes sense to help you make sure your company is buying the right product, know what programs can migrate over, what training issues you will encounter, what other technical snags might occur, etc. Create your list of questions and answers you would like help with and schedule an appointment today!

Expert work offered

  • Outlook Expert

  • Microsoft Exchange Expert

  • SharePoint Expert

  • OneNote Experts

  • OneDrive Expert

  • Business Contact Manager Expert

  • Outlook Training

  • Excel Expert

  • Access Expert

  • Word Expert

  • Outlook Development

  • Encryption Expert

  • Black & Spam List Expert

  • HIPAA IT Expert

*We also have a Google Apps/G Suite Expert available

 

Assisted Exchange Migration

| March 4, 2017 | 0 Comments

If you are looking for an Assisted Exchange Migration, we have a team of US based experts to help you and your company migrate your email to Office 365 Exchange. We can also troubleshoot and fix issues, assist with aftercare and training for your Office 365 Exchange migration. Typically IT computer specialists contact us for this type of assistance. If you are a client looking for this type of help, you will be quoted for a VIP all-inclusive migration.

Whatever you need, we can help. While Microsoft has support for their products, often we find our clients wanting a personal relationship with an IT company that offers faster and more responsive results.

We are all independent consults that are not hired by Microsoft, or contracted by Microsoft. We all run our own companies. Lisa Hendrickson is the manager of the team, once a request comes in, a detailed consulting hour is scheduled to review your request. Then after, she will complete the work or have you work with another expert on the team. If you happen to need work from just one expert, your information will be sent to that consultant and you are free to work together. Not every job is a team effort.

Rates range from $129 to $185 per hour

Are you a technician looking for help? We have special service rates for technicians looking for a expert help for their projects. We also offer assisted migrations for you to do a large scale migration with our help. 

Services we cover

Lisa’s services:

Outlook, Office 365 Setup, Office 2016, Exchange migrations, Aftercare, Training, IT admin, helpdesk services for all of the above.

Paying for a consulting appointment prior to moving to Office 365  makes sense to help you make sure your company is buying the right product, know what programs can migrate over, what training issues you will encounter, what other technical snags might occur, etc. Create your list of questions and answers you would like help with and schedule an appointment today!

Expert work offered

  • Outlook Expert

  • Microsoft Exchange Expert

  • SharePoint Expert

  • OneNote Experts

  • OneDrive Expert

  • Business Contact Manager Expert

  • Outlook Training

  • Excel Expert

  • Access Expert

  • Word Expert

  • Outlook Development

  • Encryption Expert

  • Black & Spam List Expert

  • HIPAA IT Expert

*We also have a Google Apps/G Suite Expert available

 

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