RSSCategory: Outlook Support

Outlook appointment scheduling programs

| January 4, 2016 | 0 Comments

downloadIf you are looking for an online scheduling system that works with Microsoft Outlook, I can highly recommend the program I am using right now. If you look at the bottom of this page you are on at the moment, you will see a pop up box. My website www.callthatgirl.biz also had a scheduling box that stays static. I also have a link I can email to people to schedule time with me. As a top ranked Outlook Expert in Google, I am quite busy and find using this system, simplifies my business bookings and gives a professional appearance that welcomes all clients to feel comfortable using my services. I am an “internet based business” and it’s hard to trust everyone, but I have no problems having clients use my scheduling system and booking same day and next day appointments. I love this system!

Here is the information below. The program is vCita. I found it last year when a college friend was starting up her business and I found it very neat and easy to use. I instantly purchased it and figured out all the settings and finally got it ready to go. In 2015, I booked almost 800 appointments with this system and I started in February.

To check it out, click on my affiliate link please. I do earn a commission if you sign up, no secrets there, but you can probably get a good discount yourself if you talk to a rep directly! That’s a secret friends, sign up for the free account and then have a rep call. I got a nice discount for that 🙂

Here is my affiliate link

If you need help setting anything up, outside of what they can help with, Feel free to use my scheduler below (haha!) and I can remote in and help you set it up quickly.

Outlook Expert Support for Toronto Ontario

| January 3, 2016 | 0 Comments

If you are here looking for Microsoft Outlook Expert help, you came to the right place. Lisa and her team of top notch experts in all versions of Outlook and email can assist with all services, repairs and projects. We now support Toronto Ontario!

How to get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475. We are a US based company, but have many clients in Canada.

Questions

  • Are you searching for someone to quickly fix an Outlook problem? We can help!
  • Or maybe you have a lot of Outlook issues and need someone to figure them out?
  • Did you buy office 365 and not sure how it works or how to set it up?
  • Are you having difficulties with understanding what products to buy?
  • Are you an IT technician and need side help with Outlook or Office 365?

Did you know?

  • Even if you already have your own IT support company, you can hire us to just do this work
  • We are open nights and weekends
  • No contracts, no monthly fees
  • Same day appointments

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What we can help with

General Outlook Repairs

  • Outlook Tune Ups
  • Quick fixes
  • Affordable solutions that help you be more efficient
  • Move PST files
  • Repairing fix OST files
  • iCloud issues

Office 365

  • IT Administration
  • Assist with users accounts, permissions and restrictions
  • Password reset, add new users, delete users
  • Setting up Microsoft Office 365
  • Configuring Exchange, SharePoint, Lync and OneNote

Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft Office 365, Hosted Exchange, Outlook.com, 3rd party apps.

  • 3rd party synchronization products
  • 3rd party apps for Gmail
  • iCloud transitional work & repairs
  • Gyschnit
  • CompanionLink
  • Outlook.com
  • Synchronize Outlook info with your smartphone via iTunes
  • Icloud and iTunes synching problems
  • Hosted Exchange Assistance/Set up and Configuration

Training

Software upgrades and transitions

  • Upgrades for Outlook 2013
  • Office 2013 installations
  • Moving to the cloud from POP/IMAP

Migrations

  • Pop3/Pop/IMAP to Microsoft Exchange or Hosted Exchange
  • Google Gmail Transitions
  • Yahoo, Earthlink, AOL transitions to Company branded email (.com)

Outside consulting

  • IT departments who need overflow help with Outlook calls

 

To book an appointment, please call 612-865-4475 or schedule time with my scheduler below. Thanks and I look forward to helping!

Call That Girl’s Office 365 Show Outlook is not fading away

| December 30, 2015 | 0 Comments

Beware of Phone Calls from “Windows” or “Microsoft”

| December 24, 2015 | 0 Comments

warning ms scam 

Lisa’s List of Things to Know

  • Microsoft will never call you to let you know your computer is having problems. These scammers are saying “we are from the Windows team” or “We are Windows calling” or something like that, to scare you into letting them into your computer. These “fake technicians” AKA “Computer Terrorists” as I like to call them, always usually have a foreign accent.
  • Be careful when you Google for help, be sure the companies are reputable and be sure you are calling the right companies. Nowadays, you can Google “Microsoft support” and get a fake company! This is VERY common.
  • Do not call the  numbers on pop up ads when you are browsing the internet, these are fake alerts that you have a virus.
  • Never let anyone remote in your computer that called YOU. If you called me for an appointment, this is ok or calling a local computer repair store, but just someone calling you out of the blue is NOT OK.
  • If you called them and are not sure, just hang up and call ME and I will let you know if it’s a scam or real. 612-865-4475
  • If your guts says no or you feel weird, hang up or turn off your computer immediately. Even if you allowed them in your computer, they will say things to scare you into paying. Turning off the computer and calling a professional IT company or me immediately is what I recommend. Remember, if they are in the computer and you don’t pay, this is when this happens…
office365 podcast2
Destruction and deletion of data, Computer inoperable
  • Do they steal your data? From what I have heard… this is not common but a maybe, they mostly they want to get your credit card and charge you for fake services. If you did this, you can call your credit card company and they should charge back that service. Remember if they are remoted in and you don’t pay, it is TOO LATE. They will destruct data or lock you out of your computer!
  • Do they destroy your data? YES!! Usually this happens if you ask for your money back and they are remoted in. This just happened to one of my clients. He said he wanted his money back and i went to see what happened, all data gone. 
  • Do they lock you out of your computer? Yes, and sometimes they put a virus on your computer if you don’t pay or say you want your money back
Please share this with your parents, friends and family. Anyone that you feel will benefit from this information. 
 
The phone scams are still going on and getting worse and are more destructive then in years past. These fake scammers rely on the fact you and your friends and family do not know what is going on….and they feed on it. They expect you to NOT KNOW. And now you do. 
 
If you want to discuss getting your computer on a backup plan, we can assist. Please call me at 612-865-4475 or schedule a time on my calendar to discuss options. If you are a business owner, please think….is your data backed up for sure? Many people say yes and it’s not being backed up!
 

Office365 Podcast

iCloud wiped out my outlook calendar

| December 15, 2015 | 0 Comments

icloudOuch! Yes, doing an iCloud update with the backup…might just wipe out your outlook calendar. I just helped a client with this issue. It was easy for me as he just had a local PST for his calendar. He synched it with iTunes. I exported out the iCloud calendar in Outlook and imported back into his PST calendar. This may not be easy for you to do, but if you want help….use my online scheduler below. I can probably fix this for 30 minutes of time. I will also uninstall iCloud or reconfigure it to not use Outlook. Whatever you need, I can do!

When is a good time to upgrade your Microsoft Office products?

| December 8, 2015 | 0 Comments

office365Some of you  might be using very old Office products, such as Office 2003 or Office 2007. While they still might work fine, you need to be alerted of some problems that can happen when using old outdated software.

I will be discussing Outlook as the general functions for Word, Excel and PowerPoint still work fine, no matter what version you have.

Here is what I tell clients when they ask me if they should upgrade their Office products (Outlook)

  • If your Office products won’t allow you to do what you need or want, it’s time to upgrade.
  • If it won’t install correctly, it’s time to upgrade
  • If you need more than one Microsoft Exchange account setup. Old Outlook 2007 only allowed on Microsoft Exchange account per profile to be configured, now you can have way more. I don’t even know the limits, but let’s just say….if you have many, the new Outlook 2013/Outlook 2016 can carry it.
  • If you have Outlook 2003 and/or Outlook 2007, you will need to upgrade if you buy a new Windows 8 or Windows 10 computer.
  • 3rd party software is breaking (iCloud for example)
  • You will need to upgrade if your PST created in old Outlook versions has limits or are corrupting due to over usage or size
    • PST file sizes: Used to be very small, Outlook 2003 had only a 2 gig limit and back then, we didn’t barely use it because we didn’t get as much mail as we do now, nor the attachment issues/sizes. Keep in mind, if you have a PST created back in old Outlook 2003, you might need to make a new one if you are using new Outlook products, I have seen issues! PST’s breaking and corrupting due to enormous amounts of email.

Most of the time I recommend an upgrade is because people have large PST files and or need to upgrade to fix 3rd party software. The speed of Outlook 2013 and Outlook 2016 is awesome. If your Outlook is lagging, upgrading is a great idea.

Updating is pretty easy and should not require a backup of data, but again…you never know. I tell everyone to always backup prior to any upgrade, just in case!!!

If you need help buying the right products and installing Office, just find time on my calendar below. I can definitely help! There are so many products out there these days, it’s sometimes difficult to figure out if you should buy it out right or subscribe.