RSSCategory: Outlook Support

Business Contact Manager Consultant

| April 23, 2015

If you are looking for a Business Contact Manager Consultant, you came to the right place!

We help clients with Business Contact Manager troubleshooting, upgrading, setup, configuration, customization, database configuration, data migration, conversion, cleanup and importation.

Our consulting services also can assist you in the deployment and installation of the Primary BCM database in a server, local peer-to-peer or work group configuration.

Troubleshooting we offer

  • Upgrading BCM 2007 to 2010/2013
  • Upgrading Business Contact Manager for Outlook 2007
  • Microsoft SQL Server
  • Backing up and restoring databases
  • Sharing database connectivity issues
  • Mobility setup
  • Migrating to BCM
  • Migrating databases from BCM

We support:

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013 Training

Business Contact Manager Training

The training and consulting we provide will teach you much more than “how” to use Business Contact Manager.  We will teach you “how” to use the various components together and “why” you would want to do this to get the most out of your CRM.

Virtual One-on-One Training.   We work with you remotely in your location, on your computer over the Internet and phone.  We offer this training and consulting in hourly increments so you pay for only for the training and consulting that fits your needs.

On-Site Training and Customization.   This training is provided to a group of employees or for one person. One-on-one training is offered in at an hourly fee. Group training is offered for a flat fee based on number of employees.

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

Contact us today for a no cost consultation

Business Contact Manager Training

| April 23, 2015

If you are looking for Business Contact Manager Training, you came to the right place!

 

The training and consulting we provide will teach you much more than “how” to use Business Contact Manager.  We will teach you “how” to use the various components together and “why” you would want to do this to get the most out of your CRM.

Virtual One-on-One Training.   We work with you remotely in your location, on your computer over the Internet and phone.  We offer this training and consulting in hourly increments so you pay for only for the training and consulting that fits your needs.

On-Site Training and Customization.   This training is provided to a group of employees or for one person. One-on-one training is offered in at an hourly fee. Group training is offered for a flat fee based on number of employees.

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

We also help clients with Business Contact Manager troubleshooting, upgrading, setup, configuration, customization, database configuration, data migration, conversion, cleanup and importation.

Our consulting services also can assist you in the deployment and installation of the Primary BCM database in a server, local peer-to-peer or work group configuration.

Troubleshooting we offer

  • Upgrading BCM 2007 to 2010/2013
  • Upgrading Business Contact Manager for Outlook 2007
  • Microsoft SQL Server
  • Backing up and restoring databases
  • Sharing database connectivity issues
  • Mobility setup
  • Migrating to BCM
  • Migrating databases from BCM

We support:

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

 

Contact us today for a no cost consultation

Outlook error “not responding” won’t open or launch

| April 22, 2015

Outlook 2013 is stuck at the loading profile screenTook a call today from a client who said their Outlook would not open or launch, gave a “not responding” error.

This is an easy fix for me and I’ll share with you as an Outlook Expert a few things you can try on your own, and if you need help, call me.

First off, reinstalling Outlook will not fix this issue. Might but I have never done that, so I don’t recommend you do that.

I do recommend you check out how much email you have on your server. You can start by checking your inbox mail count. Look at the bottom left area of your Outlook window and you can see how many emails are in your Inbox. If you see over 10,000….this is a cause for concern. If you have that many in your inbox, then you probably have many more in the sent and deleted folders. I recommend creating a new PST file and moving those emails to the PST file. Don’t fret, Outlook can still search those emails even if they are not on your server.

Next…try checking your add-ins.

Go to File in the upper right corner, go to Options, then on the side bar you will find “Add-ins”

In this window at the bottom, you will see a “go” button, click on that and another window will open. See everything that is checked and determine what you don’t need opening with Outlook. If you are on an Exchange server, be sure to leave that box checked as well as any other 3rd party apps you must use (iCloud, PDF maker, etc).

Now after you have moved emails and unchecked unnecessary Outlook add-ins, close outlook (File/Exit) and re-launch. You might need to do this two times to get it working right.

If you need my help, please fill out my appt scheduler below and I’ll help you with this issue! Thanks for reading and please share if this was helpful for you with my social media share buttons above!

Lisa Hendrickson
Outlook Expert
612-865-4475

Business Contact Manager Expert

| April 21, 2015

If you are looking for a Business Contact Manager Expert or Specialist, you came to the right place!

We help clients with Business Contact Manager troubleshooting, upgrading, setup, configuration, customization, database configuration, data migration, conversion, cleanup and importation.

Our consulting services also can assist you in the deployment and installation of the Primary BCM database in a server, local peer-to-peer or work group configuration.

Troubleshooting we offer

  • Upgrading BCM 2007 to 2010/2013
  • Upgrading Business Contact Manager for Outlook 2007
  • Microsoft SQL Server
  • Backing up and restoring databases
  • Sharing database connectivity issues
  • Mobility setup
  • Migrating to BCM
  • Migrating databases from BCM

We support:

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013 Training

Business Contact Manager Training

The training and consulting we provide will teach you much more than “how” to use Business Contact Manager.  We will teach you “how” to use the various components together and “why” you would want to do this to get the most out of your CRM.

Virtual One-on-One Training.   We work with you remotely in your location, on your computer over the Internet and phone.  We offer this training and consulting in hourly increments so you pay for only for the training and consulting that fits your needs.

On-Site Training and Customization.   This training is provided to a group of employees or for one person. One-on-one training is offered in at an hourly fee. Group training is offered for a flat fee based on number of employees.

  • Business Contact Manager 2007
  • Business Contact Manager 2010
  • Business Contact Manager 2013

Contact us today for a no cost consultation

FIX: Outlook must be online or connected to complete this action

| April 19, 2015

FIX for: The Connection to Microsoft Exchange is Unavailable. Outlook must be online or connected to complete this action.

Some folks on the internet are saying to just delete the old profile that is not working and create a new one. This is not a fix that I recommend as an Outlook Expert.  Never delete the old profile, just add a new one and open just that one.

Many of my clients have Outlook profiles that will take awhile to get configured the way they like it, so we might as well have you start by doing some easy fixes before you get a new profile.

 

7 Easy fixes for Outlook Problems:

  1. Reboot the computer first. Many of us never reboot, and while I am just as guilty, a reboot should bring your exchange back to life. Exchange server settings should not change, so a simple reboot fixes offline issues.
  2. Check to see if your server is down. Hello, servers go down! Easy way to check this is to log into your online web access (OWA) and see if mail is sending and receiving just fine. Your phone can also determine this. If you are sending/receiving via the online portal and phone, then your Outlook may be in trouble.
  3. Be sure your internet is working. I know this may seem funny to some, but it is a question I ask my clients. Sometimes your internet is down or you are not connected to wifi.
  4. Check to see if your Outlook works in Safe Mode. If you’re on Windows 7, go to your search and type in “Outlook.exe /safe” or “Outlook.exe /safemode” and you can launch in safe mode. If you can get in via safe mode, try removing add-ons.
  5. Now what else could be causing this? A bad add-on? Yep, your exchange add-on might be off! You can fix this by going into safe mode and checking the box for “exchange add-on”
  6. Remove exchange account from profile/add back in. You can do this without deleting a profile.
  7. Now what if this doesn’t work? Create a test profile. NEVER DELETE A PROFILE!! Just create a new one and test it. Just in case!

 

outlook-troubleshooting-videos-for-techncians

Video Learning Series Training by a Microsoft Outlook Expert

 Check out this quick video and then read more below

 

 

Office 365 Boardman Ohio

| April 15, 2015

office365rightforyourbusinessIf you are here looking for a Microsoft Office 365 Expert in the Boardman Ohio area, you came to the right place! Lisa the owner of Call That Girl is an Outlook Expert and Office 365 technician. Her specialties include assisting small business clients (1 to 12 employees) purchase the right Office 365 products for their team (not all products are the right ones for your company), migrate your email servers to the new Microsoft Exchange server, install Office 2013 software, assist with other products purchased and offer training. She also has aftercare, so you have continued support!

Her team of experts include:

  • Outlook Expert
  • Business Contact Manager Experts
  • Microsoft Exchange Server Expert
  • Microsoft Migration Experts for teams larger than 12 people
  • Virus Removal Experts
  • QuickBooks ProAdvisors

You are in good hands!

Contact us today, Lisa offers a free 15 min consult. Call That Girl is a break/fix on demand support company. All work is offered remotely and not onsite.

 Check out our testimonials from real people who own their own companies. Click here to view