Tag: Microsoft Office 365 Pricing

Microsoft Office 365 Pricing and Onboarding

| December 17, 2017 | 0 Comments

Microsoft Office 365 Pricing and Costs

Vendor Pricing, vendors charge more because they offer a premium support service (highly recommended) 

  • Office 365 Essentials $7.95 (Exchange only)
  • Office 365 Business (applications and OneDrive) $9.95
  • Office 365 Business Premium $16.00

Microsoft Pricing, Microsoft supported (not recommended)

  • Office 365 Essentials $5.00
  • Office 365 Business (applications and OneDrive) $8.25
  • Office 365 Business Premium $12.50

Migration Labor or migrating all email/calendar/contacts to Exchange. All inclusive, does not include 3rd party migration from iCloud, Google calendar, iTunes, etc

  • Base starts at $150 per mailbox; includes email/calendar and contacts migration from another Exchange or Office 365 account or email only from another email host
  • Base starts at $200 per mailbox if your current Office 365 is hosted by GoDaddy. We charge more for this as there is more work involved with the migration process.
  • Additional work is done by Lisa and time billed to a prepay support ticket
  • Exclusions that could be additional charges: Windows update issues, malware removal, Office installation or repairs.

Call That Girl – 4 hour ticket $499, 8 hour ticket $899

  • Fine tuning after migration that is not included in the migration
  • iCloud calendar and contacts migrated to new Exchange
  • Adding of additional email accounts, internet calendars
  • Adding of Google calendar and contacts to new Exchange
  • IT administration/Helpdesk for future needs
  • Training
  • SharePoint setup
  • OneDrive setup
  • Teams training
  • Bookings training
  • Shared calendars
  • Phone setup

Microsoft Office 365 onboarding

After reading the pricing, we schedule a  consult you can ask any questions you might have that are not listed here. A one hour consult is $169. This may be split into 2-30 minute consults if you want to do more data gathering for the 2nd appointment.

Once your company has decided to move foward with working with us, we ask that the POC (Point of Contact) of the company migration fill out this form. http://callthatgirl.biz/microsoft-exchange-migration-information-and-agreement. Once we get the agreement, the migration is in progress.

Then we ask the POC to send this form to all employees https://callthatgirl.biz/microsoft-exchange-migration-survey

After Lisa and Adam receive the forms and survey, they will evaluate and email the POC with a formal invoice and game plan for the migration and schedule the migration.

Everything else is handled by Adam from this point on. We do ask that the POC be responsible for insuring all employees read their emails during this migration time. It’s very important as each employee will be responsible for doing their own Outlook setup. If at any time someone needs help, Adam will be available to assist, having the employees do the setup makes it faster for them to get their email back and running faster.

Migrations are scheduled for Wednesdays.

  • Employees follow the instructions from the email to download the Outlook Assistant
  • On the day of the migration we will inform the main point of contact (PoC) that email will stop flowing temporarily while we change the MX records.
  • Once the records are changed you will be able to use Outlook Web Access (mail.office365.com) to gain access to your email since Outlook will be sluggish/non-responsive while it is importing all of your data (email/contacts/calendars).
  • At this time you will need to follow the instructions that were provided on how to create a new Outlook profile.
  • If there are any questions the POC reach out to Adam for remote assistance. At this time we will only be setting up the Exchange/Migrated accounts in Outlook.
  • If you have personal accounts such as Hotmail, Yahoo, Gmail etc. you can add these to Outlook and if there are any issues you may contact Lisa for aftercare assistance.
  • Data will download overnight, it’s recommended that users turn off sleep mode if leaving at 5:00

Day after migration

  • Adam is available for migration assistance that is included in onboarding.
  • We recommend all employees create a list of aftercare issues and schedule time with Lisa
  • Lisa can be scheduled to be available to help with aftercare or employees may opt to use her online scheduler to find a time that works for them.

 

 

 

Microsoft Office 365 Tips

| September 19, 2017 | 0 Comments

Microsoft Office 365 Tips

Hi Folks! I decided this past week to create a quick blog series about Microsoft Office 365 for end users and for new technicians to learn. The first blog is about tips on buying Office 365 (from who, how). The second blog is about what version to buy and the third is best support options. I also created a pricing page so you can get an idea how pricing can go for vendors, migrations, support. Of course I can help with my partners, but this blog series is intended for you to learn and make better decisions with your Office 365.

https://callthatgirl.biz/tips-on-how-to-buy-office-365

https://callthatgirl.biz/tips-on-which-to-buy-for-office-365-home-the-one-time-purchase-or-subscription-model/

https://callthatgirl.biz/tips-on-microsoft-office-365-support

https://callthatgirl.biz/microsoft-office-365-pricing

 

 

Tips on Microsoft Office 365 Support

| September 19, 2017 | 1 Comment

Tips on Microsoft Office 365 Support

Office 365 Microsoft vs Vendor vs Your Local Tech

Well folks, this ends my 3 part series of Office 365 tips. I’ll close with discussing support which is a very important part of your Office 365 experience.

So you want to buy, you read my tips and now you have to decide what to do. Buy from Microsoft directly? Go through a vendor or buy through your local computer tech (Me or your tech of choice).

Many folks get so excited about getting into O365, they buy direct from Microsoft and then learn some lessons right away. There are no instruction manuals on how to use the products and Microsoft will not migrate your email from your current email host to their Exchange product. They don’t have easy instructions to follow to setup OneDrive correctly or how to use SharePoint. Teams is pretty easy to figure out as well as Skype for Business, Bookings and other new add-ins, but the first three I mentioned usually requires help from an experienced technician. If you buy from Microsoft, you will have to use their support for everything if you don’t have a vendor or technician.

Now let’s say you are about to buy and decide to work with a bigger vendor on your own. They should handle the migration work and will help with first level work, but any detail work is not their sweet spot. This is when I start getting calls, when issues arise outside of their knowledge range.

If you have now decided to work with your local technician or myself, this is what you should expect. Experience and Managed Expectations.

Plus you are supporting someone who owns their own business, has pride in their work, usually answers calls quickly and you are their client, so you and should expect faster service and never have to call Microsoft yourself.

I am one of the local techs (*remote counts) and use AppRiver as my vendor. So I have 24×7 backup for my clients. When I set up a client with AppRiver, they pay Appriver, call them for basic first level needs and I help with the rest. I don’t have contracts but sell prepay tickets. Each local tech company will have their own setup, some might have a monthly managed service plan that includes support and some like me, might use another vendor. And there are some that work straight with Microsoft and you still should only work with the local tech company.

With so many ways to support Office 365, what is best option? Consider your budget before making any decision. While it may appear to be a bit more heavy on the budget to pay a smaller company, you usually get better support and customer service. Remember you get what you pay for and downtime can be costly for you.

Below is a link to check out my pricing for migration work and my Office 365 support. Feel free to compare with other companies while you are searching for your next support company.

https://callthatgirl.biz/microsoft-office-365-pricing

Contact me if you want to discuss your Office 365!

Microsoft Office 365 Pricing

| September 13, 2017 | 1 Comment

Microsoft Office 365 Pricing and Costs

Vendor Pricing, vendors charge more because they offer a premium support service (highly recommended) 

  • Office 365 Essentials $7.95 (Exchange only)
  • Office 365 Business (applications and OneDrive) $9.95
  • Office 365 Business Premium $16.00

Microsoft Pricing, Microsoft supported (not recommended)

  • Office 365 Essentials $5.00
  • Office 365 Business (applications and OneDrive) $8.25
  • Office 365 Business Premium $12.50

Migration Labor or migrating all email/calendar/contacts to Exchange. All inclusive, does not include 3rd party migration from iCloud, Google calendar, iTunes, etc

  • $150 per mailbox; includes email/calendar and contacts migration from another Exchange or Office 365 account or email only from another email host
  • Additional work is done by Lisa and time billed to a prepay support ticket

Call That Girl – 4 hour ticket $499, 8 hour ticket $899

  • Fine tuning after migration that is not included in the migration
  • iCloud calendar and contacts migrated to new Exchange
  • Adding of additional email accounts, internet calendars
  • Adding of Google calendar and contacts to new Exchange
  • IT administration/Helpdesk for future needs
  • Training
  • SharePoint setup
  • OneDrive setup
  • Teams training
  • Bookings training
  • Shared calendars
  • Phone setup