Tag: Microsoft Office 365 Pricing

Microsoft Office 365 Tips

| September 19, 2017 | 0 Comments

Microsoft Office 365 Tips

Hi Folks! I decided this past week to create a quick blog series about Microsoft Office 365 for end users and for new technicians to learn. The first blog is about tips on buying Office 365 (from who, how). The second blog is about what version to buy and the third is best support options. I also created a pricing page so you can get an idea how pricing can go for vendors, migrations, support. Of course I can help with my partners, but this blog series is intended for you to learn and make better decisions with your Office 365.

https://callthatgirl.biz/tips-on-how-to-buy-office-365

https://callthatgirl.biz/tips-on-which-to-buy-for-office-365-home-the-one-time-purchase-or-subscription-model/

https://callthatgirl.biz/tips-on-microsoft-office-365-support

https://callthatgirl.biz/microsoft-office-365-pricing

 

 

Tips on Microsoft Office 365 Support

| September 19, 2017 | 2 Comments

Tips on Microsoft Office 365 Support

Office 365 Microsoft vs Vendor vs Your Local Tech

Well folks, this ends my 3 part series of Office 365 tips. I’ll close with discussing support which is a very important part of your Office 365 experience.

So you want to buy, you read my tips and now you have to decide what to do. Buy from Microsoft directly? Go through a vendor or buy through your local computer tech (Me or your tech of choice).

Many folks get so excited about getting into O365, they buy direct from Microsoft and then learn some lessons right away. There are no instruction manuals on how to use the products and Microsoft will not migrate your email from your current email host to their Exchange product. They don’t have easy instructions to follow to setup OneDrive correctly or how to use SharePoint. Teams is pretty easy to figure out as well as Skype for Business, Bookings and other new add-ins, but the first three I mentioned usually requires help from an experienced technician. If you buy from Microsoft, you will have to use their support for everything if you don’t have a vendor or technician.

Now let’s say you are about to buy and decide to work with a bigger vendor on your own. They should handle the migration work and will help with first level work, but any detail work is not their sweet spot. This is when I start getting calls, when issues arise outside of their knowledge range.

If you have now decided to work with your local technician or myself, this is what you should expect. Experience and Managed Expectations.

Plus you are supporting someone who owns their own business, has pride in their work, usually answers calls quickly and you are their client, so you and should expect faster service and never have to call Microsoft yourself.

I am one of the local techs (*remote counts) and use AppRiver as my vendor. So I have 24×7 backup for my clients. When I set up a client with AppRiver, they pay Appriver, call them for basic first level needs and I help with the rest. I don’t have contracts but sell prepay tickets. Each local tech company will have their own setup, some might have a monthly managed service plan that includes support and some like me, might use another vendor. And there are some that work straight with Microsoft and you still should only work with the local tech company.

With so many ways to support Office 365, what is best option? Consider your budget before making any decision. While it may appear to be a bit more heavy on the budget to pay a smaller company, you usually get better support and customer service. Remember you get what you pay for and downtime can be costly for you.

Below is a link to check out my pricing for migration work and my Office 365 support. Feel free to compare with other companies while you are searching for your next support company.

https://callthatgirl.biz/microsoft-office-365-pricing

Contact me if you want to discuss your Office 365!

Microsoft Office 365 Pricing

| September 13, 2017 | 1 Comment

Microsoft Office 365 Pricing and Costs

Vendor Pricing, vendors charge more because they offer a premium support service (highly recommended) 

  • Office 365 Essentials $7.95 (Includes Exchange)
  • Office 365 Business Premium $16.00

Microsoft Pricing, Microsoft supported (not recommended)

  • Office 365 Essentials $5.00
  • Office 365 Business (applications and OneDrive) $8.25
  • Office 365 Business Premium $12.50

Migration Labor or migrating all email/calendar/contacts to Exchange. All inclusive, does not include 3rd party migration from iCloud, Google calendar, iTunes, etc

  • $225 per mailbox; includes email/calendar and contacts migration from another Exchange or Office 365 account or email only from another email host
  • Additional work is done by Lisa and time billed to a prepay support ticket

Call That Girl – 2 hour ticket $299, 4 hour ticket $499, 8 hour ticket $899

  • Fine tuning after migration that is not included in the migration
  • iCloud calendar and contacts migrated to new Exchange
  • Adding of additional email accounts, internet calendars
  • Adding of Google calendar and contacts to new Exchange
  • IT administration/Helpdesk for future needs
  • Training
  • SharePoint setup
  • OneDrive setup
  • Teams training
  • Bookings training
  • Shared calendars
  • Phone setup