This posting, while old…still receives a lot of Google hits. I keep it up here for a reason. Not only are people having issues still with Comcast email, they also are getting hacked. As an Outlook Expert, I recommend if you are using Comcast email for your business, to move off this program and start using a more secured business email account. (This usually is your business name.com) I can assist with this transition for you.
Please email me for help Lisa@callthatgirl.biz
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Just a heads up to all of our followers, Comcast had a port switch some time ago… that may cause your email to stop working properly. You probably received a notice from Comcast on this issue and for many people, it will work. For some of you, the instructions DO NOT WORK.
If you have an older version of Outlook or some other host, you may be having problems sending email. First, close and re-open your email, then try sending again to make sure Comcast is the root of your problem. If it’s still not working, check out this site for instructions on how to fix it, .
Today I did a tune up on my computer at home and I upgraded to the new Internet Explorer 10.0 browser. It looks the same, except my menu bar is gone; that’s all I really noticed. My favorite bars were intact and favorites stayed put. Thank goodness! You can just never tell when an upgrade happens if your stuff is all gone. (btw..this is an option in your updates you don’t have to upgrade yet)
Now you ask, what is the benefit of getting new upgrades? For Firefox it’s sometimes necessary to get it to work. Firefox is the most finicky of the browsers and the one we repair the most here at CTG. If you get a change, do that upgrade asap! But for IE, it’s sometimes not a good idea to upgrade, but if you are not in the corporate world, you don’t have too much to worry about.
Here are some of the new features for IE 10.0
Nice addition!
Websites you visit receive a Do Not Track request when you use Internet Explorer 10. To learn more about this setting, including how to turn it off, see More info about Do Not Track. Now this seems like a step in a good direction, we’ll see if it makes the browser less vulnerable to toolbars, add-ons and extras we get bothered by (extensions, junk, etc.). Since I am virus-free, toolbar-free and extension/plug-in free, we will see how well this works.
Spelling Correction
Finally, without further ado, IE has spelling correction. WOW, how long did that take? I don’t get why that took so long, but whatever. I am a big fan of IE and will be for a long time, so that’s a bonus for me not having to edit everything in Word first, then copying into a website LOL. (Now can they have an auto-save? So if I’m drafting up some big reply in a post and the browser crashes, my work is auto saved???)
Cons
According to PCMag.com, there is no flash installed or built in PDF reader. Boo. Well, I am still using Adobe on my computer so I will live. I update Java as recommended by of course, Oracle (Java).
While I know Chrome is doing a good job of kicking IE’s butt in the browser run for the money, I still have issues with Chrome. Mostly because I do more repairs in that browser due to their lack of security for allowing extensions and add-on’s to be installed automatically. So, if you’re looking for something with a little more security try out the new IE 10.0.
I got two Facebook emails this past week. Both looked legit, but luckily they were in my junk folder and I could see the spam underneath. I thought it would be fun to share with you all how sneaky these email spammers can be.
Now if you notice in the 2nd picture (click on the pictures to enlarge), it states in my Outlook program that it might be a phishing site. But would you notice that? Like most people, we just see that we have a problem with our email and our precious Facebook account. This is just one of the many ways hackers get into your account. But the question is…how did they get my Facebook email account in the first place to send me this information?
Hackers can easily make fake emails that look like they’re coming from Facebook with legitimate-looking credentials; after that, all they need is your email…
Your email address may be visible in the contact information section of your profile or it might be downloadable by ‘Friends’, so make sure it is inaccessible. Go to Account Settings > Email and make sure the appropriate boxes are selected. Another suggestion is to change your primary email address to one that only you know. If you have to, go make a free email account specifically for Facebook.
Also, make sure the password for your email is different from the password for your Facebook account (and all of your accounts for that matter)- and make them complicated! It makes hacking more difficult.
Another possibility is that the security of your browser is making you susceptible to hackers.To make sure you are using Facebook securely, go to Account Settings > Security > Secure Browsing and make sure that this is enabled (https). For general protection on the internet, type in https instead of just http in the URL when going to websites. The “s” in https stands for secure!
It is also important to make sure that your browser is up to date. If the version you are using is old, you may have missed some important security updates, so don’t ignore those browser update notifications.
The hackers will always be out there trying to make our lives more complicated, but if you take the time to make sure you are being safe, it will be much more difficult for them to attack you.
I think so! As a technical consultant, most of my clients call in for help with issues such as buying a new computer, new software, what should I use for email, how can I manage my work with my team, efficiency needs and of course…tech support. Many of my clients find us via LinkedIn and the majority of them complain that technology is moving too fast. I have to agree! I have found that even working in technology, it’s all too fast for me, too. I think what’s moving too fast right now is all the smartphone and Windows 8 changes. Even though I work in the field, I too have a lot to read up on. I can’t spend my days surfing Tech Crunch or those hyped up techie sites to keep up (Just like you all, I run a business!). Some days I find myself drowning in technology.
Even as a social media enthusiast, I can’t keep up with the ever changing social media apps and fun stuff. I noticed this years ago after I wrote my eBook about social media; everyday there was something new to learn and figure out. I get a lot of information from of course LinkedIn and Facebook, but feeds are hard for me to keep up with there, too. I catch probably 5% of what is being pushed out. When my friends ask, “Didn’t you see my update”….I usually say, “No, when was it,” because I only see what comes up when I log in (usually a couple of times a day).
The iPhone is a lot to keep up with for me, too. Everyone talks about this app and that app, and to be fair, I use my phone for 5 things – phone, text, check my email and my calendar on the road, and do Facebook messenger because my best friend is completely addicted to it. Yesterday I unplugged my phone during an update… not the brightest idea I found out. But luckily my computer did a backup before it had to restore to factory (UGH). So I ended up losing all my apps, but my data was safe. I didn’t even care. I never used the apps.
What are your thoughts on technology moving too fast? Or are you keeping up? And if so, how much time do you spend on the upkeep?
Here is a bit more about how we can help the hearing impaired with computer problems and such.
All of Call That Girl’s computer services can be offered with TTY for those who are hearing impaired. Call That Girl is dedicated to providing the best tech support for all of our customers, and can accomplish this with the help of TTY and remote service. Everyone needs Outlook support, virus removals or a computer tune-up now and again, so Call That Girl for the best computer repair for the hearing impaired.
Maybe you do, maybe you don’t? Many of my clients have told me over and over that when they book an appointment with me, they feel like they are booking a therapy appointment. I am guessing it’s because of the calming methods I use to get information out of them and how they manage their inbox. Or because they feel they went through a minor exorcism. Either way, at the end of our appointments, I have you thinking completely different about how you manage your email and more importantly, your email life.
If you find yourself lost in your own email on a daily basis, you may need some help with your set up.
If you can’t find important emails, you may need organizing help.
If your Outlook is getting clunky and slow, you should call me quickly because that’s a sign of it crashing.
If you have multiple email accounts and nothing syncs, there are solutions out there to help you.
Are you and your team (or just you) emailing yourself documents so you can have a copy on another computer? Stop that madness now. I know I have solutions to help you with this!
Are you an email hoarder? Can’t let anything go? I am an email hoarding specialist and work with you to learn to let go, but yet keep those emails…just somewhere else.
I have written many blogs about Outlook and helping. If you’re not sure you’re ready to book an appointment yet, please go to our search function at the top of the page and type in “Outlook” and you will find many more blogs I have done on the subject to help. Are you ready right now? Please call 612-865-4475 and ask to get on Lisa’s calendar. I’m here to help!
Email Is the G.O.A.T. | Why AI Will Never Replace Business Email Not many people know this, but the only reason I got into IT is because a guy who I had a crush on back in 1994 told me to get email. I thought he was ridiculous, why on earth would I need email […]
Best Outlook Calendar Synching Options Hi folks, below is a list of all the calendar synching options I can think of. These work with Outlook Classic. New Outlook has a completely different way of synching, so that will be for another time. While I go through the list, I’ll also explain some calendar types you […]
How to turn off Copilot in Outlook Copilot now has been enable for some licenses with Microsoft 365. If you’re not using it and want it off or disabled, here are the insructions. This is for Classic Outlook and New Outlook. Go to https://outlook.office365.com/ In the upper right area, there is a gear icon. Click […]
Hi folks, I’m Lisa Hendrickson and I wrote up this article just for technicians and “tech savvy” users to learn about New Outlook. This is not your ordinary read, it’s more of a “How-To” on all the technical requirements of New Outlook. What I cover is mostly everything you need to know on how to […]
Why is Outlook Exchange Is Not Connecting Quick Answer:Outlook with an Exchange account connected, it might not connect for many reasons. Fixing it could be a bit of work for you figure out but below is the list I cover during my onboarding apppointments. Hi folks, this is one of my top Outlook calls (IMAP […]
Why is Outlook IMAP not syncing? Fix Outlook Email, Calendar, Contacts, and Microsoft 365 Sync Problems –>Quick Answer:Outlook may stop syncing because of OST corruption with IMAP or Exchange, damaged Outlook profiles, Microsoft 365 or App Password authentication failures, Gmail IMAP delays, iCloud conflicts, VPN interruptions, antivirus filtering, or Exchange Server connection issues. Hi folks, […]
Why is Outlook not syncing? Fix Outlook Email, Calendar, Contacts, and Microsoft 365 Sync Problems –>Quick Answer:Outlook may stop syncing because of OST corruption with IMAP or Exchange, damaged Outlook profiles, Microsoft 365 or App Password authentication failures, Gmail IMAP delays, iCloud conflicts, VPN interruptions, antivirus filtering, or Exchange Server connection issues. Hi folks, this is […]
SMTP error from remote mail server after pipelined MAIL If you are online searching for this error and figuring out how to resolve it, first I’ll say “I’ve never seen this before” and that is rare in my business. From what I know about email delivery errors in the past, I’m going with spoofing. I […]
Pinning sticky notes on the side bar of New Outlook Hi folks, the sticky notes or “notes” in Microsoft Exchange, Outlook.com and older MSN accounts is not available to be pinned on the side anymore. What you can do is find the “notes” in your mailbox and right click on the 3 dots and click […]
Pinning sticky notes on the side bar of OWA Hi folks, the sticky notes or “notes” in Microsoft Exchange, Outlook.com and older MSN accounts is not available to be pinned on the side anymore. What you can do is find the “notes” in your mailbox and right click on the 3 dots and click “add […]
PPE Hosted tried to deliver your email message The rest of the message is below, but if you’re getting this in a bounce back message when you email Google and have Microsoft Exchange with GoDaddy, or are emailing someone on Exchange and the email is going to junk. What helped my last client to get […]
Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened This can be a snaggy error to fix. I have seen this error for years with Microsoft Exchange. Lately the fix for me has been to delete the 16,454 KB size file in the app data folder. Usually I […]
Why is New Outlook Slow to Sync New Outlook is still new to a lot of people and while it’s fast…it can still be sluggish. Below is a list of things I look at when I help clients. I go through most of these during the onboarding of our first appointment and can figure out […]
Why is Outlook Slow to Sync Outlook Classic can be slow to synch for many reasons, below are the top things I look for when I help a client. As an expert in Outlook Classic, I go through most of these during the onboarding of our first appointment and can figure out the problem quickly. […]
Why is Outlook search not working? Good question! Here are some answers in a bullet form (created by me not AI) and how to fix at the end! BONUS: New Outlook included! Outlook Classic Too much email Added a new PST file and it’s not done indexing Set up a new PC and Outlook isn’t […]
iCloud for Windows not synching with New Outlook If you have iCloud for Windows set up in New Outlook, you might notice a synching delay. I just helped a client who called me back to let me know about this. I told him that iCloud on the browser and phone update automatically but there might […]
How to block junk or spam in Microsoft 365 from never hitting your inbox or junk folder In Exchange admin in Microsoft 365, you can setup server rules that will block emails so it doesn’t even hit your junk mail. I watch my junk mail folder like a hawk as sometimes my clients emails will […]
New Outlook Stuck On Loading People If you launch New Outlook and you click on the people icon and see the “loading people” loop, you can remove the account from New Outlook and add it back in. Something with the account is not connected correctly. Usually based on an update from Gmail or Windows or […]
Outlook setup for iCloud for Windows Error This error is not the actual problem on why your iCloud for Windows software won’t setup Outlook. The real problem is that your Outlook profile doesn’t have a PST or a Microsoft Exchange account setup in the profile. Here is how you can fix this and get your […]
Network Solutions Migration Help I’m starting to get many calls from folks about needing help leaving Network Solutions (NS) as an email provider. As NS only offers email through a POP or IMAP account, my Outlook clients have local calendars and contacts and need help setting up 365 accounts and migrating all the data to […]
New Outlook Features for Gmail Users Just like my post last week about amazing changes coming ahead for Outlook Classic users, the Gmail crowd gets it’s own post. I have come up with a nice list of changes they will enjoy, or so I think anyway. This comes from the clients asking questions such as […]
New Outlook Cannot Add a New Email Without a Microsoft License This is a new issue I am seeing lately. Today I was helping a client set up his New Outlook email. He set up an Outlook.com first, then his other Outlook.com email. But when we tried to add his Business 365 account, it would […]
Microsoft Access not emailing from New Outlook I helped a client this past week and we could not get MS Access to email from New Outlook. The client really loves New Outlook so I created a solution for him that works but not through New Outlook. I launched Outlook Classic, pinnned to his task bar. […]
How many PST files can you add to New Outlook Question that live rent free in my head 😂 Back when I was doing all my first round testing of the technical limits of New Outlook, adding in PSTs was not available. Today I helped a client and his request was “I want to use […]
Where are the DNS records located in Wix I titled this exactly what I was searching for and could not find it so I thought I’d share. I used the search area in Wix, typed in MX and it took me to this link. You can click on the 3 dots at the far right […]
Hi Folks! Teresa Cyrus joined me this week to discuss the hot topic “How to quit ChatGPT for Microsoft Copilot”. In the podcast we discuss how we use AI and how we are moving over to Copilot. Many good examples on things we search for that are easy to change for Copilot. Direct link to […]
Google WorkSpace Sync For Contacts Stopped Working with Outlook Desktop This is a known issue and has been a trending issue for many months now. Many online articles will point you to turning off contacts in the sync settings but for my clients, that wasn’t a good option as they need their contacts to be […]
Microsoft Teams button missing from Outlook Classic Desktop Calendar Common problem these days. Microsoft offered Teams to anyone awhile back, so many of my clients have found they can use it to attend meetings but to schedule meetings, it’s not functioning in the app or in Outlook Classic calendar. The reason is that they are […]
iCloud encountered an error while trying to connect to the server I’ve seen this error now a few times. Each time, different ways to resolve it. For this client, it was resolved by removing McAfee and web extensions. The web extension was causing it not to connect and while it might seem odd, most antiviruses […]
iCloud for Windows not showing step 5 to set up calendars and contacts in Outlook This is a snaggy error. I troubleshoot iCloud and Windows often and finally after two hours of working every angle, I figured out why step 5 was not showing up. The client got an error log that said something about […]
How to Fix the Outlook Desktop “Just a Moment” Loop After MFA Setup I had a client call in, his Outlook desktop would pop up a window to login, put in his password, then MFA and then just sit and spin in a loop. Would not connect Exchange to Outlook. After reviewing a few things […]
Microsoft Outlook Exchange and DNS Records Explained I’m not a DNS expert, but here is my story for today. Before I start, what you really need to know is at the end of the article. Feel free to read this article if you enjoy storytelling. Most of us in IT have heard the joke: “It’s […]
Something Went Wrong We ran into an error – Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException I came across this error trying to launch New Outlook for a client. After reviewing, the typical searches online were already tried and failed, so I read deeper and found that this fix works. Go to this folder in File Explorer: You can delete the […]
Outlook Not Sending Emails? Your VPN Might Be the Problem I’m not a VPN expert: But here’s my story today. Many of my clients are calling in with oddball problems with Outlook and programs needing the internet. For the past few months, the #1 suspect is VPN and very strong firewalls. McAfee, Norton and Malwarebytes […]
GoDaddy Microsoft 365 Pros and Cons: What Small Businesses Need to Know This article is for solo business owners and small companies who are considering GoDaddy, are current GoDaddy customers, or are thinking about leaving GoDaddy’s Microsoft 365 management. Take note: if you are currently using GoDaddy for basic email and Office and everything is […]
Eight Mailboxes in Outlook: What’s Really Causing the Slowdown Believe it or not, many of my clients have eight or more email accounts in Outlook. When I take on these clients, I know they are super users of Outlook. Meaning, they usually know a lot about their accounts and profile set up. One thing they […]
iCloud encountered an error while trying to connect to server Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using […]
iCloud Connection Error Hi folks, I help clients often with iCloud and Outlook set up and this error is not a common one. My troubleshooting list didn’t solve it, so I had to offer the client a few options. One was removing McAfee. While they really enjoyed using McAfee, it was the culprit. Once he […]
How to change the order of accounts in New Outlook Hi folks! When I first started doing articles about New Outlook, there were so many things we could not change and the order of accounts was one of them. Now you can go to the settings in New […]
Your account has been locked Outlook.com I have seen this error before with new Outlook.com accounts, it’s very odd but it kicks in sometimes after you just set up a new Outlook.com account and then set up in Outlook Classic. Usually it happens the same day or next day. If you’re not seeing email delivering […]