New Outlook Error 080073cf8 New Outlook would not launch, so I tried to uninstall it, But it didn’t uninstall. It would not no matter what I tried. I got the error “You cannot uninstall Outlook” as well. Quick Answer on how I fixed it I typed this in the run line %localappdata%\Microsoft Deleted the OLK […]
Author Archive: Lisa Hendrickson
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Signs that Your Business is Technically Challenged
When you have my job, you hear it all. So many people are using old school Band-Aids to get work done that is so no longer necessary. It’s just maybe time for you to know what you can do to be more efficient, how to get it done and move your company into 2013!
Here is a list of signs that your business is ready for the cloud:
- You or your employees complain about email issues, this can include the following: Slow email, the phones and computer never match up, lots of time doing redundant work, information is not in one place, they have too much email, nothing is organized, wouldn’t it be nice if things just ran more smoothly?
- You have to email yourself current documents or save on a flash drive to get documents from one place to another. You have been doing this for years and you’re getting tired of keeping track of what document was the good one!
- You text each other way too much for work purposes, or worse… you’re communicating over Facebook chat.
- You have suffered a computer crash and lost your computer software and had to rebuild it all, what a pain! How many hours did setting everything back up take you? How much did that repair cost, as well?
- You just finished a very important proposal for a client and in the middle of doing it, your computer froze up and now it won’t boot up. Your proposal was in the computer, now how do you get to it?
- You have multiple computers and nothing synchronizes, you have too many copies of certain documents and are constantly confused on where one is versus another.
- You don’t have a quick helpdesk to call when you are in trouble and, worry that the cost is too expensive for little problems, so you find fixes yourself that are not the most efficient.
There are a few things that we can help you with here at Call That Girl. You’d be surprised how many businesses do not have their IT functionality in place to run smoother – we can help you there. We have solutions to fit any budget and we have six months no interest, no payments from our credit card processor, so we can make sure you still get it all in under the 2012 budget! Pay in 2013!
To get a free consultation, please email info@callthatgirl.biz or call 612-865-4475 and ask for time on Lisa’s calendar.
Step by Step Guide to Remote Assistance
Or buy individually by clicking on the links below!
The Remote Support Guide Offers
- A step by step guide to setting up your business to have a successful remote support business
- Tips and information on how to service your clients remotely
- How to increase your daily sales with new services, prepay tickets and daily monitoring plans
- Includes templates for email booking appointments, client & project agreement forms, terms and conditions, small business proposal, pricing guidelines and scheduling appointment forms.
*NEW* The SEO for WordPress Guide Offers
- 12 page PDF, workbook style
- Learn 10 steps to do yourself with easy to follow guided steps with screenshots
- Proven tactics you can use over and over again
- The perfect workbook to do in your free time
- Learn how to track your results
- Examples of day to day blog posts to continue with after you have done the first 10 blog posts
The Manual of Operations Offers
- 40 page document
- Delivered as a Microsoft Word Template, easy for “cut and pasting” your business name into the document
- Standard operating procedures
- Employee conditions for employment
- Job descriptions
- Human Resources policies
- Much more…
The Social Media Guide Offers
- 29 page workbook style
- Great tips and tricks that I learned the hard way
- Easy to understand steps on how to push out social media messages
- Newsletters, blogging and WordPress information
- Toolkit information you will need and other things you will need to use social media
- A social media to do list
- How to do a social media blast
The Guide to Microsoft Exchange Migrations Offers
- 22 page PDF
- Step by step instructions on how to do a migration without tools with screenshots
- Learning how to back up current mailboxes, calendars and contacts
- Learn how to update the DNS for migration
- Importing mail/calendars and contacts into new server
- Aftercare lists
- How to sell administrative support tickets
Or buy individually by clicking on the links below!
Call That Girl’s Guide to Remote Support $29
Call That Girl’s Guide to Microsoft Exchange Migrations $19
Call That Girl’s Guide to SEO for WordPress $15
Call That Girl’s Manual of Operations $10
Call That Girl’s Guide to Social Media $5
Testimonials
Davena Stowers “Stowers Computer Services” I knew with my new shop opening I need something to help me market the new location and Google was of course my first choice. I saw Lisa’s post on Technnibble about her SEO magic tricks and that she had a new tutorial coming out, so I offered to test her theories. Lisa spent some time with me to get it setup, but once it was setup, I saw rankings in just 7 hours and a few days later, I got my first call. I’m now ranked on page 1 or page 2 of my keywords and locations, time well spent learning her tricks!
Chris Michalec, “Parkway Technology Solutions”–When I purchased Lisa’s Guide to Remote Support ebook, I wasn’t expecting to learn much I didn’t know. We have been offering remote support in one form or another since we opened over four years ago. We have provided it to residential and small & medium business clients. Boy was I wrong about not learning anything!
Her book is well written, but, most importantly, packs quite a bit of useful knowledge. I planned to read a section or two before bed the night I purchased it, but I ended up reading it completely that night. I’ve since read it a couple more times and have referred to it even more than that.
It is a wonderful resource that gives the essential info any technician needs to effectively offer remote support. I picked up quite a few pointers, particularly in client interaction, that we have already incorporated in our business. In short, this book gives the best practices from a “in the trenches” perspective.
I will close by saying that if you aren’t offering remote support, you are missing out. And I know of no better way to get started the right way than by investing in Lisa’s Guide to Remote Support.
Richard Ashby “On Call PC Solution”–Thank you!!! I am inspired by your success. I do a lot of remote support at work (I am like an assistant with more responsibility). I have wanted to add remote services to my business model (On Call PC Solutions) but I have never got around to doing it, because I wasn’t sure exactly how to go about it. Anyway, I heard you on Podnutz and read about you on Technibble. Bryce is going remote!!! And I asked a couple of my customers what they thought about it, and they seemed to think it would be a good idea too (these are also my end users at work who I remote with anyway). I am looking forward to eating this book up and using your methods as a template. Anyway, thank you for making this material available.
Jon May, “The Laptop Medics” –“The Call That Girl Remote Support eBook really made me think twice about Remote Support. I decided to open a dedicated remote support company and using the business practices of an already successful company, The Laptop Medics has now grown to five staff in two locations. I would highly recommend the Remote Support Guide if you’re looking to seriously get into over-the-internet support. I know my business wouldn’t be the same and I wouldn’t have grown as much if it weren’t for Lisa’s book.
Jon Campbell “Online Geek”–When I heard that Lisa had written a book on remote support, I knew that I had to have it. From the moment that I bought the book, I began to read it and was amazed at how much info was in there. I thought that I had everything in place for remote support but Lisa has shown me so much to remote support that I never even considered! From insurances, to conversation topics to software suggestions, I loved the book and I love Lisa’s passion for what she does! She is an inspiration! Thank you Lisa!!
Online and Cloud Backup Solutions
I’ve said it a million times, and I’ll say it again – backing up your data is the most important thing to do with your technology! You never know when something is going to happen to your computer, so make sure you don’t lose any of your important data if your computer crashes or a virus attacks it. And backing up is even easierwith Call That Girl and Mozy!
It’s the perfect time to set up a backup plan for yourself if you haven’t already. The Mozy cloud allows for easier access, faster recovery and provides a more secure spot for files. For help with installation and setup, Call That Girl to schedule a quick remote session and make it even easier! Click on the image to check out what Mozy can offer you! Click on the image to start out with 2 free gigs backedup.
Do you have a small business? Call That Girl can set up Mozy Pro and offer you monthly support. Click here to learn more!
Call That Girl at 612-865-4475 to schedule an appointment, or shoot us an email at info@callthatgirl.biz
Computer Classes Minneapolis
Classes are coming soon! Check back to see our online schedule and appointment time openings.
Soon we will have classes for
Windows 8
iPhones
Outlook
What are the top five issues the computer repair industry faces?
It was recommended from a newsletter I received that I should blog about my industry and let my social media followers and Google finders see other points of view I have, outside of just my IT knowledge. Makes sense right? I am a real person with real issues too. I do! You just don’t know them or see them.
Let’s start with #1
- Technology changing quickly. Yep, you would think that we would love this, and we do…but when technology advances so quickly, that means we have to double step, do repairs and keep up on the back end on how to fix the issues you will have soon. So when I say “I have to work tonight” chances are good that I am testing or playing around or learning more about your issues you’re going to have with your “technology need of the day”. I’m always on high alert and always learning. Let’s put this this way, I’m earning my own Masters Degree. My head is spinning, but I love it. If this business stayed stagnant, I would probably be bored. I still enjoy troubleshooting to this day and figuring out why something broke and how to fix it.
- Pricing. Pricing is so important. We all know our value is high for the work we do and knowledge we have, but finding that perfect sweet spot is very difficult sometimes. Many of my competitors are much higher in price and one of my well known competitors is almost double with onsite prices, it’s hard for me to even think about pricing that high and we know we are worth it! We need to be in the place that the common person will pay to get their computer repaired and earn enough for us to stay afloat and hopefully make money. So when it comes to raising prices, it’s always a bit scary. I usually do price adjustments at the end of the year.
- Competing with the next guy. Yes, this is a huge concern for many smaller shops. We all check on each other and figure out what services they are not offering and how can we offer more or get more clients than the next guy. If you are in a service industry, you know your competition better than most probably. With everyone having most every service on their websites, nothing is left to the imagination almost. I admit on checking on the competition, but for the most part….seems my competitors have fairly static sites and nothing seems to change front of house.
- Being too busy or not busy enough. Ugh…it’s never win win. It’s the best curse to be super busy and for weeks on end, but then eventually everyone burns out and you decide to hire, then of course, it slows down! Since our business relies on people having computer problems, we have to play this game. It’s not a game for the faint of heart either, you’re either a risk taker or you’re not. If you’re not, then you may want to structure your business for retainer work and not cash flow.
- Having great support in place. If you’re a one man shop, then you are your best support person! Or are you? If you don’t think so…here are a few tips on how to be the best support person. Be sure that you check your voicemails everyday and return calls the same day. Also be sure to check your emails often and return all emails same day. Keeping up with these two communications are key to doing great support. People like responsiveness and fast service. Even if you can’t service them today, let them know and get them on your calendar. If you have a front of house person doing the intake and phones, then make sure they know your procedures and processes well enough to answer basic questions and turns those calls into hot leads in your shop. If they have a bit of a sales background, you will be much happier to have that in a support person.
Technology Consulting Minneapolis
Looking for technology consulting and you are in the Minneapolis and surrounding suburbs?
We can help! Sometimes getting a second opinion is all you need to confirm what you’re buying, or maybe you need to just ask a few questions about your current IT situation. Here are a few ways our current clients get great consulting and technology assistance from us.
- Would you like help with buying your new computers? Having us helps, saves you money and time.
- Is technology confusing you lately? We understand, there are a lot of changes going on, it can get confusing!
- Is Comcast Business Class getting you down? Tired of no one understanding you and not getting your requests done? Let us help, while we sit on hold and get passed along from queue to queue, we do other things and do not charge you for “hold time”.
- Maybe you just need someone to play “Technical Liaison”, or middle man to help you with talking to CenturyLink or other technical software companies. We do that too.
- Finally, it’s just nice to have someone to call and talk to about what’s going on. Letting us listen to your needs and issues will let you get to getting back on track faster.
We do offer a free consultation or can you hire us for as much time as you need to fully reconfigure your IT solutions from one past provider to our service plans.
Read more about our company below and feel free to contact us to schedule an appointment to discuss what you’re looking for.
Call That Girl offers technology, computer and IT consulting, home and office onsite visits, remote support and has local retail stores for tech support and computer repairs in the Twin Cities area including the western and southern suburbs of Minneapolis, St. Paul and Rochester. We offer fast and responsive technical expertise and troubleshooting for home and business computer problems. In addition, we also offer other IT Services including cloud application help, hosted exchange, Google apps, virus and malware removals, tune ups, data backup and recovery, printers, smartphone and iPhone help, hardware parts, screen replacements, laptop repairs, Outlook, synchronizing email and much more! If we don’t have it on this list, go ahead and ask…we may support it!
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