Category: Outlook SupportYou can listen here www.podnutz.com/ctg
Show Notes
Basics of Office 365
Understanding* home vs business division
Pre 2013 Office 365 for Biz and Jan 2013 release onward (old version had limitations, feature differences, buggy backbone based on Exchange 2010, etc…. 2013 edition cleaned up the mess)
For business the differences between:
Downloadable Office 365 Pro Plus vs pure “Online Services” of 365 (email, Lync, SP, OneDrive, etc)
Exchange is about 80% of what you do; rest is everything else
Google apps vs office 365
Negatives with Google Apps: Outlook support poor (Apps Sync for Outlook –> junk);
HIPAA compliance depends on keeping all services active;
30GB of storage is shared between email/Drive/Google+;
Does not offer native email encryption (partnered with ZixCorp at $35/user/yr extra vs $2/month for 365 encryption);
Google Drive as a file server is very clunky, especially related to folder ownership (compared to SharePoint which separates folder ownership from user accounts);
No ala carte pricing or plans like 365;
No true alternative to 365’s Shared Mailboxes feature…. Google Groups simulates some mail aspects but not calendaring/contacts; Google Hangouts as conference tool is VERY buggy and not intuitive like Lync
Cases for Google Apps: Small user bases already entrenched with the “Google” world of Gmail; Young user base that hasn’t been exposed to Exchange/Outlook yet that doesn’t have high end needs
POP vs IMAP vs Exchange (pros, cons of each)
Hosted Exchange vs Office 365 — similarities, feature differences, price differences
Getting into 365 as a service
Links referenced during show 1: Google Apps 30GB Storage Limits: https://support.google.com/a/answer/1186436?hl=en
How to install Palm Pilot software on Windows 7 and Hotsync
If you are using Outlook Express on a Windows 7 computer, you may have difficulty transferring your inbox, folders and address book without some help of Outlook. If you don’t know this, you cannot just transfer Outlook Express data to Outlook on Windows 7 or 8 without the help of more software. Using Outlook is the best idea, if you can get a copy of Outlook 2010 or lower on the Windows XP computer, you can import Outlook Express into Outlook in a PST file. Then you can transfer that file to Windows 7 or 8 and see the data just fine.
If you don’t have a copy of Outlook 2010 or lower, then you might have to install Windows Live Mail (via Windows Essentials) you can then import your Outlook Express to Windows Live Mail, then view it on Windows 7 or Windows 8 and then download to Outlook. Yeah, it’s kind of an email hot mess! I have had to do this before for clients, and it’s not easy. Usually a 2 hour job for a skilled Outlook technician. I’ll even go above and beyond to say that uploading everything to Windows Live Mail, you might even have to transfer those files to the new computer and import them, as it’s been awhile since I had to work on a job like this.
Now if you are backing up your computer now, be sure to back up the Outlook Express files for sure, if you know your Windows XP computer is starting to fail, call a technician now to get the files brought over to your new computer as it’s somewhat difficult to fix with a dead computer. If this is the case, a technician will have to get the Outlook Express files to another computer that can read the files and Outlook just cannot do that without it being imported in via Outlook directly on the computer or via Windows Live Mail. Thunderbird can maybe import them too.
Technically a challenge, this tech rates this job as “difficult”
If you are in the Londonderry NH area, and are looking for Office 365 support, I can only recommend http://www.ancgllc.com they have fast and responsive technicians and can assist your team with Office 365 in Londonberry NH
Many small businesses today need the services of a larger managed services provider, but simply do not have the budget or the needs of a large contract. Some small businesses are just starting out, or don’t have many workstations nor a server to maintain. As well, small businesses are utilizing the cloud to manage their IT, email, documents and calendars. So having an affordable managed service plan is what you may be seeking and we offer all of that plus some.
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