Outlook Basics and Email Etiquette Training

| May 13, 2021

Training With Lisa: Outlook Basics & Email Etiquette

Heavy users of Outlook believe they know enough about Outlook, until I show them a few of my favorite tricks.

My training covers the basics you didn’t know were at your fingertips, plus simple email etiquette and strategies that prompt responses you want to read. These days, when everyone is “so busy,” the key is remembering that less is definitely less.

People need to read an email, quickly understand the desired action, and be able to take that action. Using Outlook to its full potential means becoming more productive and efficient as both an email writer and an email recipient. And improving the flow of email communication means more time for you to focus on the work you really want—and need—to do.

Among the topics we’ll cover:

  • How to set yourself up for success by choosing the best Outlook settings and configuration
  • How to create and use signatures, templates, folders, and other functions
  • 6 tips for efficient automated emails and replies, including “out of office” guidelines
  • How to simplify your decision-making when processing email and take control of your inbox
  • How to write responses that are professional and to-the-point
  • How to keep track of your to-do list
  • The best use for email drafts
  • How to manage your junk/spam folder
  • How an end-of-day routine sets you up for a great start the next day

Bonus! My favorite short cuts for calendar scheduling, email searches, and more

To schedule a consult or leave a message, use the contact form below:

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Category: Outlook Support

About the Author ()

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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