Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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How To Setup Office 365 Multi-Factor Authentication

| June 9, 2017 | 0 Comments

How To Setup Office 365 Multi-Factor Authentication

Step 1: Log into your Office 365 Admin Center

Step 2: Click on the user name and a box on the right will pop up

Step 3: At the bottom of the box, you will see “More settings” and then click on “Manage multi-factor authentication”

Tip! If you are the admin, you will might be prompted to setup and Azure account.

Step 4: In the User Server Settings area, click on the user name. Then to the right you will see “Quick Steps” and then select “enable”

Step 5: Now log into Outlook.Office365.com on a browser. It will instruct the user to setup security for their account. Typically people have phone/text verification.

Step 6: After you got the text, the screen will give you an “app password” keep this handy! You will need it more than once if you have many computer setup with Office 365.

Final Tips!

Outlook will prompt you for this new “app password” shortly. For me it took 2 hours.

iPhone it took 12 hours

Browser, immediately. You need your real password for this and it will offer a text code.

If you are using it on the browser only, you will need to put in the real password every time and get the text code. I tested it and it does not work with “keep me logged in”

How To Setup Office 365 2-Step Verification

| June 9, 2017 | 0 Comments

How To Setup Office 365 2-Step Verification

Step 1: Log into your Office 365 Admin Center

Step 2: Click on the user name and a box on the right will pop up

Step 3: At the bottom of the box, you will see “More settings” and then click on “Manage multi-factor authentication”

Tip! If you are the admin, you will maybe be prompted to setup and Azure account.

Step 4: In the User Server Settings area, click on the user name. Then to the right you will see “Quick Steps” and then select “enable”

Step 5: Now log into Outlook.Office365.com on a browser. It will instruct the user to setup security for their account. Typically people have phone/text verification.

Step 6: After you got the text, the screen will give you an “app password” keep this handy! You will need it more than once if you have many computer setup with Office 365.

Final Tips!

Outlook will prompt you for this new “app password” shortly. For me it took 2 hours.

iPhone it took 12 hours

Browser, immediately. You need your real password for this and it will offer a text code.

If you are using it on the browser only, you will need to put in the real password every time and get the text code. I tested it and it does not work with “keep me logged in

How To Setup Office 365 2-Step Verification and Multi-Factor Authentication

| June 9, 2017 | 0 Comments

How To Setup Office 365 2-Step Verification and Multi-Factor Authentication

Step 1: Log into your Office 365 Admin Center

Step 2: Click on the user name and a box on the right will pop up

Step 3: At the bottom of the box, you will see “More settings” and then click on “Manage multi-factor authentication”

Tip! If you are the admin, you will maybe be prompted to setup and Azure account.

Step 4: In the User Server Settings area, click on the user name. Then to the right you will see “Quick Steps” and then select “enable”

Step 5: Now log into Outlook.Office365.com on a browser. It will instruct the user to setup security for their account. Typically people have phone/text verification.

Step 6: After you got the text, the screen will give you an “app password” keep this handy! You will need it more than once if you have many computer setup with Office 365.

Final Tips!

Outlook will prompt you for this new “app password” shortly. For me it took 2 hours.

iPhone it took 12 hours

Browser, immediately. You need your real password for this and it will offer a text code.

If you are using it on the browser only, you will need to put in the real password every time and get the text code. I tested it and it does not work with “keep me logged in

All Mail Not Showing in Outlook 2016

| June 9, 2017 | 0 Comments

 All Mail Not Showing in Outlook 2016

I found the help on a Google forum. So sorry to inform you that I was not the mastermind behind this but I am helpful still! And, who needs this folder to show up? Usually people that want to get email off the Gmail server and be able to keep it in their local Outlook folders. Once you have 30 gigs on the server, it’s time to get it off the server.

Instructions

Step 1: In Outlook, click on the “Folder” tab at the top. Then you will see “IMAP Folders” Click on that.

Step 2: Hit the “Query” button

Step 3: Click on the [Gmail]/All Mail and unsubscribe and then hit query and then subscribe again.

Step 4: In Outlook, expand the folders under the [Gmail}. Right click on the [Gmail} and select “New Folder” (see image below)

Step 5: Name it “All Mail”

Step 6: hit send/receive and email will start downloading to Outlook.

If this does not help, then you might have other issues and I can help with that. Use my online scheduler to get on calendar.

Gmail folder All Mail Missing in Outlook 2016

| June 9, 2017 | 0 Comments

Gmail folder All Mail Missing in Outlook 2016

I found the help on a Google forum. So sorry to inform you that I was not the mastermind behind this but I am helpful still! And, who needs this folder to show up? Usually people that want to get email off the Gmail server and be able to keep it in their local Outlook folders. Once you have 30 gigs on the server, it’s time to get it off the server.

Instructions

Step 1: In Outlook, click on the “Folder” tab at the top. Then you will see “IMAP Folders” Click on that.

Step 2: Hit the “Query” button

Step 3: Click on the [Gmail]/All Mail and unsubscribe and then hit query and then subscribe again.

Step 4: In Outlook, expand the folders under the [Gmail}. Right click on the [Gmail} and select “New Folder” (see image below)

Step 5: Name it “All Mail”

Step 6: hit send/receive and email will start downloading to Outlook.

If this does not help, then you might have other issues and I can help with that. Use my online scheduler to get on calendar.

Missing Gmail All Mail Folder in Outlook 2016

| June 9, 2017 | 30 Comments

Missing Gmail All Mail Folder in Outlook 2016

I found the help on a Google forum. So sorry to inform you that I was not the mastermind behind this but I am helpful still! And, who needs this folder to show up? Usually people that want to get email off the Gmail server and be able to keep it in their local Outlook folders. Once you have 30 gigs on the server, it’s time to get it off the server.

Instructions

  • Step 1: In Outlook, click on the “Folder” tab at the top. Then you will see “IMAP Folders” Click on that.
  • Step 2: Hit the “Query” button
  • Step 3: Click on the [Gmail]/All Mail and unsubscribe and then hit query and then subscribe again.
  • Step 4: In Outlook, expand the folders under the [Gmail}. Right click on the [Gmail} and select “New Folder” (see image below)
  • Step 5: Name it “All Mail”
  • Step 6: hit send/receive and email will start downloading to Outlook.

 

If this does not help, then you might have other issues and I can help with that. Use my online scheduler to get on calendar.

 

 


Feel free to leave a comment if this blog helped you! I am enjoying reading and replying to them.