Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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What type of emailer are you?

| July 9, 2013 | 0 Comments

Every day while I’m helping my Outlook clients, I learn quite a bit about people and how they manage their lives. Outlook is usually their “life manager” with email, calendar and contacts working in synchronization.

I know it manages my life and those that help me run the business. Since they have access to my calendar and some email folders, I try to keep it managed for others to help me run the company. Try is the keyword, it’s not easy to get my brain from my way to thinking to a way others understand, after all…my brain is not a computer.

Now during all these years of helping clients, I have figured out there are a few types of emailers. Part of the joys of what I do for a living is getting remoted into a computer and seeing how my clients work, this helps me repair their Outlook believe it or not.

The Four Types of Email Users

1.) The type that deletes everything out of the inbox, it’s clean as a whistle! You keep nothing, you don’t need it, why have it around? You usually don’t have many Outlook problems do you?

2.) You have 180 emails in your inbox and you think you have a lot and it’s wasting space. You have no folders, no rules and just feel that 180 is too many. You’re not sure what to keep or throw, so you just delicately go through those emails and keep only what you need.

3.) The type that keeps everything in your inbox, never sorts, has rules or moves anything. You may have 4000 unread emails and it doesn’t bother you a bit. You use the search feature and love it! You probably do have size issues on occasion or a major slow down in your Outlook. You’re smart enough to know to delete stuff, but are scared but do is cautiously.

4.) You’re over obsessed with managing every email, have 50 folders, massive amounts of rules, heck…you maxxed out the rule limit! You never delete, you keep everything somewhere and live and breathe out of your smartphones and iPads, you can’t wait one minute for a new email. Email is your money and your money is your life.  Having 10,000 unread emails is nothing to you, it’s just a database right? Keep it all!

Then there are the types in the middle. Currently with the Smartphone phenomenon, I’ve had to learn how to do many new “therapy sessions” (aka..Outlook help) and am learning how those folks work.

If you are experiencing Outlook or email issues or need to get all of your computers and devices in synch, try our hosted exchange opportunities, feel free to give me a call. I can help. (Or email me!) Lisa@callthatgirl.biz

612-865-4475

Microsoft Office 365 Transition Assistance for Minneapolis St. Paul

| July 8, 2013 | 0 Comments

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Many of our clients are transitioning to Microsoft Office 365 to manage all of their email, calendars, contacts and enjoying the added benefits of SharePoint, (consider this your own online server for your teams and an external site for your clients!). There are many other benefits as well outside of the core most people use Office 365 for though such as security, collaboration and online communications through Lync and SkyDrive. To read more from Microsoft, click here

How can you get the fastest Microsoft Outlook Expert help? Call That Girl at 612-865-4475 or fill out this form. If you need more information, read below.

 

Is this a good solution for you?

If you are having issues as a one person team with synchronizing your computers & devices or have a team of people who can’t work together because your technology is getting in the way, it’s time to talk and get on the program. Most of our small business clients struggle with just having too many computers, iPhones, iPads, tablets and Androids that just don’t talk to each other. Make your life easier and invest in this program.

How much is it? 

  • The basic exchange online program (email, calendar, contacts and tasks synching) is just $4.95 per user, per month
  • The more robust program that offers you SharePoint and Lync is $7.95 per user, per month
  • Want all new Office 2013 software? That price is $14.95 per user, per month

Support

Outside of the awesome monthly pricing offered from our referring partner, Call That Girl offers day, night and weekend responsive help desk support, and our USA based vendor has 24×7 support.  We are proud to say that when you have an issue, we can talk to a real person, right away. Not put in a support ticket and wait 4 days and suffer. Consider us your technical liaison and all of our work is done remotely, so we can service clients from outside of Minnesota.

How does it work?

We will start with a short interview to review your current situation. Then we will work with you to create a simple proposal with a quote to let you know what to expect in terms of pricing and transition. Call That Girl does not use migration tools, all of our work is done by hand to insure your data is secured. With no monthly fee’s or contracts, our small business clients are enjoying these fast transitions that includes training on how to manage your own IT. We are always here to help, but small businesses can now manage their own cloud based programs quite easily.

Call That Girl’s pricing for Microsoft Office 365 transitions for service 

  • $150 admin fee
  • $150 per mailbox/user

To get started, email Lisa@callthatgirl.biz or call her directly at 612-865-4475 to get on her calendar for a consultation. We are also IT consultants to assist other IT departments with transitions.

Check out my 3 minute video here!

Ready to get more information? Contact us today! Sign up during the month of May and get the server admin work at no cost, that’s a $150 savings! Spring into your new business Outlook!

 

 

GoDaddy Hosted Exchange Assistance and Help

| July 8, 2013 | 0 Comments

GoDaddy Hosted Exchange Assistance and Help

 

If you are here looking for help with setting up Hosted Exchange, you came to the right place. We have many ways we can help you. The best way to start though is to call in and  request a meeting with Lisa or fill out the form below and we will get back to you. We will need at least 15 minutes to discuss your email needs and determine if Hosted Exchange is the best way to manage your email and your data sharing for you and your company.

Benefits of using Hosted Exchange:

  • Great for the solopreneur for synching between multiple computers or smartphones, ipads,etc
  • Great for teams of one or more employees
  • Out of office messages
  • Team sharing of inbox, calendar, contacts and tasks
  • Public folders for all staff to use
  • Server rules that work on all devices, so your email does what you want it to
  • Free Outlook 2010 (value of $139 per user!)

A bit about GoDaddy’s Hosted Exchange 

Here is our easy to understand guide to transitioning from your current email to Hosted Exchange!

  • 15-20 minute discussion about your current email needs and what you want to do with your technology
  • We will help you make a decision based on your budget and size of your company
  • We will set up a transition plan and a date to move forward
  • We will help you back up your current email – calendar and contacts to a local computer
  • Lisa the owner of Call That Girl will do the back end transition to insure your email is secured and moved in a swift and quick manner.
  • On your transition date, we will have plenty of staff available to do the transition and import in your old email to your GoDaddy Hosted Exchange/Outlook.
  • Once your email is configured and working fine, then we will set up your smartphones.
  • You will be in the cloud and happy as a clam!

To book an appointment, please call 612-865-4475 or email info@callthatgirl.biz

 

GoDaddy Hosted Exchange Email Assistance | GoDaddy Outlook Support

| July 7, 2013 | 0 Comments

If you are having issues with setting up your new GoDaddy Hosted Exchange mailboxes in your Outlook or getting a transition completed, we can help. We work with Outlook (all versions) and GoDaddy on a daily basis. We love GoDaddy, but sometimes their instructions on how to do your own mailbox transition are not laid out that well. We can assist and do it on a low cost fair rate. Ask a pro, we know what we’re doing.

Hire us to help with…

  • How to run the admin controls to get the transition done without a loss of email
  • How to get the transition done in one day or just hours, (sometimes in just an hour)
  • How to back up your current email/calendars and contacts so they upload to your hosted exchange flawlessly
  • We can step in and help if you’re stuck doing some of the uploading or missing email
  • We can do the transition from start to finish
  • MX record updates
  • Autodiscovery
  • CNAME records

Pricing

  • $129 for break/fix time
  • $40 for a quick 5 minute fix
  • $69 for 15 minutes
  • $89 for 30 minutes

Or for a new transition

  • $150 admin fee
  • $150 per user/mailbox

Notes!

  • If your transition is smooth and the time is calculated to be less than our fee’s, we offer a credit for future tech support
  • We do not require contracts for this service
  • Just call in and schedule an appointment
  • $50 fee for same day emergency assistance

Call Senior Consultant Lisa today to schedule an appointment or get on demand support. 612-865-4475

Or email Lisa@callthatgirl.biz

What can we do for you today?

| June 19, 2013 | 0 Comments

If you’re here, you’re searching for something. Maybe some advice on how to fix something or maybe you’re looking for a new technical support company to help you and your company, or maybe you need just one thing fixed quickly.  Either or, we can help. Our blogs are filled with over 300 blogs of good advice. All things I have learned from my day to day troubleshooting calls.  We offer technical support services and solutions for the solopreneur and small businesses. As well, we have a helpdesk to just get one thing fixed now. My team of technicians are here and ready to go!

Now, what can we do for you today? ‘

Check out some of our top services!

Is your Microsoft Outlook causing you issues?

Do you have a virus that needs removing?

Are you interested in getting your email and phone synched?

Got a new computer and need Windows 8 help?

Need a home or office visit?

Call 612-865-4475 or email info@callthatgirl.biz to get help today!

 

3 Good Reasons Your Business Needs Paid Antivirus and Security

| May 21, 2013 | 0 Comments

In today’s blog, Call That Girl is going to talk about the lesson one client learned during a routine Outlook support session on the importance of having a paid anti-virus protection, reliable data backup and secured routers for your business.

Some time ago I was working with a client on a remote Outlook project and as usual…I had them fill out my client agreement form and they stated they had been backing up and had antivirus, good deal….we moved on. If they had not had either, we would have had a short discussion on why having both, a good paid for antivirus program and a solid back up plan is important. Of course, Call That Girl sells both packages, but they were fine.

When Viruses Strike

I went ahead with the Outlook work and during this time, a virus struck one of the computers in the office. It was so bad that Century Link banned them from internet usage. The whole office was then under attack and shut down; no internet. We moved our Outlook project to the side to focus on the virus and getting their internet back on. Luckily the client had a hot spot and we could install programs from a flash drive, but could you imagine the nightmare that could have happened?

More Technical Trouble

After I tried to help them as much as I could remotely, we also found the router was not secured. Whoever installed the router did not put on a security password to log into the router; so, anyone in their building could have accessed it, got on their network and potentially hacked their systems. As far as backup, they are using local external hard drives. After this situation, we will be moving their data to the cloud – mostly because of theft or fire.

In the end, we secured their router, removed the virus, returned the internet and got back on track with the project. Slight delay…but it could have been way worse for this company.

Reasons for paid anti-virus protection!

1.) Free Anti-virus is never a good answer for a company. We prefer paid anti-virus, because it is more reliable, capturing about 90% of the attacks out there, and can be  backed up with a free program like Microsoft Security Essentials to get the rest.

2.) If you are not sure about your router being secure, we do spot checks here at Call That Girl. We will remote in, check your security and if you wish, change your Wi-Fi passwords. This is a good idea, too, if you have a lot of guests. We can also set up a guest account, so they don’t have any access to network devices or computers.

3.) Go online backup, that trusty external hard drive you’re been using for years can crash at any moment, any time. Data recovery is very expensive and lightening has struck and zapped too many of my clients computers to not have backup in the cloud. The cloud is not expensive and worth every dollar.

If you and your company need some help with these issues, please call in for an appointment at 612-865-4475. We will be glad to help!

 

Microsoft Office 365 Consultant 2