Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.
Sometimes when you work with larger companies such as Google, they may change a policy on the use of their free software, and many times they are not exactly clear on what is going on. Here is what I know about Google calendar syncing…
Google calendar sync was a nifty little tool to allow Outlook users to sync those calendars with their Google calendars. From my research, this tool is not available on the Google websites anywhere to download and use for free anymore.
Also I have learned that if you had it installed at one point, you can continue to use it…but any new users need to sign up for their Google Apps plan to be able to sync.
This is the paragraph I read…
Starting January 30, 2013, users, other than paid Google Apps users, won’t be able to set up new devices using Google Sync and should see our sync site for instructions. You can also consult with your device carrier or manufacturer for how they recommend to sync with Gmail, Google Calendar, and Contacts. Google Apps for Business, Education, and Government customers can continue to set up new devices with Google Sync after this date.
To read the full article…
http://support.google.com/a/bin/answer.py?hl=en&answer=2716936
So how this technician reads it, Google is not allowing free calendar syncing. If you have found a solution to this and know where the tool is, feel free to let me know and I’ll update this blog article!
If you want to get on board with their Google Apps plan, we can help. If you want to move to a Microsoft solution, hosted exchange in my opinion just works better overall for business needs. Everyone will have their own opinion though on this!
Call That Girl’s Guide to Remote Support $29
Call That Girl’s Guide to Social Media $10
Call That Girl’s Manual of Operations $20
This eBook is an informational and educational document created for computer repair owners or technicians. It is not advised the general public purchase it to learn how to remotely remove a virus.
Welcome to Call That Girl’s Publications Page. Lisa has written three different guides to help you prosper with your computer repair business. All three eBooks are packed with different information to help your business with operations or succeed with social media, or learn remote support, which brings you in new clients and unlimited sales opportunities! Lisa has built a national remote support repair and support business with using the ebooks that she created and still uses in her business on a daily basis. All three are important to a growing computer repair company.
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If this ebook set doesn’t help you or your business grow and prosper just email us and you will receive a full no questions asked refund. Is that likely? We so rarely get refund requests!
Reminder:
Updates all all three ebooks will be done in the spring of 2013.
You will get a free updated version if you buy these sets now.
The Remote Support eBook update will include the following:
The Social Media Guide update will include the following:
The Manual of Operations update will include the following:
UPDATE: The third edition of Call That Girl’s Guide to Remote Support will be available by the end of January. 2013. If you buy now, you will receive the new version at no additional cost! + new bonus sections on easy ways to add good SEO to your website + a copy of my blogs in a word document to edit yourself!
Most purchased eBook in the series…
Call That Girl’s Guide to Remote Support
A must buy for those entrepreneurs seeking new services to add to their growing companies!
In this 60 page guide you will learn step by step instructions on how to add remote support as a new service line to your business
Click here to buy now –> Call That Girl’s Guide to Remote Support $49
Call That Girl has the answers you need in a short, easy to follow 29 page ebook. Perfect for the solopreneur, entrepreneur, small business, hobbyist, or medium sized businesses; in this 29 page book, you will learn the basics of social media, effective social media strategies and best practices for face to face networking. Not intended for beginners, this book is a tool for those who are familiar with social media but not sure of the best way to optimize it for business.
Click here to buy now –> Call That Girl’s Guide to Social Media $10
If your company is moving to the next level of growth and is in need of a business operations manual, purchasing the template I created for my own company will save you a lot of time and energy. I have outlined the most important features of a manual, you need to just edit in your own information and make appropriate changes. You will receive the manual in a Microsoft Word document, ready to go!
Click here to buy now –> Call That Girl’s Manual of Operations $20
Call That Girl’s Guide to Remote Support $29
Call That Girl’s Guide to Social Media $10
Call That Girl’s Manual of Operations $20
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Testimonials
Chris Michalec, Parkway Technology Solutions–When I purchased Lisa’s Guide to Remote Support ebook, I wasn’t expecting to learn much I didn’t know. We have been offering remote support in one form or another since we opened over four years ago. We have provided it to residential and small & medium business clients. Boy was I wrong about not learning anything!
Her book is well written, but, most importantly, packs quite a bit of useful knowledge. I planned to read a section or two before bed the night I purchased it, but I ended up reading it completely that night. I’ve since read it a couple more times and have referred to it even more than that.
It is a wonderful resource that gives the essential info any technician needs to effectively offer remote support. I picked up quite a few pointers, particularly in client interaction, that we have already incorporated in our business. In short, this book gives the best practices from a “in the trenches” perspective.
I will close by saying that if you aren’t offering remote support, you are missing out. And I know of no better way to get started the right way than by investing in Lisa’s Guide to Remote Support.
Richard Ashby “On Call PC Solution”–Thank you!!! I am inspired by your success. I do a lot of remote support at work (I am like an assistant with more responsibility). I have wanted to add remote services to my business model (On Call PC Solutions) but I have never got around to doing it, because I wasn’t sure exactly how to go about it. Anyway, I heard you on Podnutz and read about you on Technibble. Bryce is going remote!!! And I asked a couple of my customers what they thought about it, and they seemed to think it would be a good idea too (these are also my end users at work who I remote with anyway). I am looking forward to eating this book up and using your methods as a template. Anyway, thank you for making this material available.
Jon May, The Laptop Medics –“The Call That Girl Remote Support eBook really made me think twice about Remote Support. I decided to open a dedicated remote support company and using the business practices of an already successful company, The Laptop Medics has now grown to five staff in two locations. I would highly recommend the Remote Support Guide if you’re looking to seriously get into over-the-internet support. I know my business wouldn’t be the same and I wouldn’t have grown as much if it weren’t for Lisa’s book.
Jon Campbell Online Geek–When I heard that Lisa had written a book on remote support, I knew that I had to have it. From the moment that I bought the book, I began to read it and was amazaed at how much info was in there. I thought that I had everything in place for remote support but Lisa has shown me so much to remote support that I never even considered! From insurances, to conversation topics to software suggestions, I loved the book and I love Lisa’s passion for what she does! She is an inspiration! Thank you Lisa!!
Still there? Still not sure? Listen to Lisa on the Podnutz network. Lisa has been on Podnutz Daily a few times.
Listen to her shows and come back later and decide.
Apparently after some quick research (because I was sure this would generate some calls in over the weekend), this email below is real. Two credible sources…
Snopes link http://www.snopes.com/inboxer/classaction/facebook.asp
From Mashable: http://mashable.com/2013/01/03/facebook-settlement-email/
The following email is what I received today and another client of mine received it shortly afterwards (weird, I was remoted into her computer when I saw it come in and told her to just delete it as it was probably spam), but then I realized…it could be real. I checked and it’s good. If you want to get $5 or $10 and if you were in a sponsored ad, go for it!
| NOTICE OF PENDING CLASS ACTION AND NOTICE OF PROPOSED SETTLEMENT |
| ANGEL FRALEY V. FACEBOOK, INC. |
| You are receiving this e-mail because you may have been featured in a “Sponsored Story” on Facebook prior to December 3, 2012. |
| A federal court authorized this Notice. This is not a solicitation from a lawyer. |
This avid social media maniac is not going to spend time to do this to get back $10. But hey, it’s $10 if were in an ad.
Here is the Microsoft Explanation
But here is my simple explanation:
Outlook’s Suggested Contacts do a few things
Con’s
Pro’s
For a great story on how to disable this, I found this article. How to disable Suggested Contacts in Outlook 2010 by Black.
If you have questions about suggested contacts, synching, etc… please call me for an appt! 612-865-4475
Are you a Thumbtack user? I mean, have you logged in and put in a request and received service? I am wondering how your service job went. Can you take a moment and comment below? I have my reasons for wanting to know. I am using Thumbtack to help support our marketing and I’m not 100% sure if I’m into it or not. It seems like a bidding war and the client may end up not getting the best company that fits their issues, just because of price. When it comes to computer repair, there are many levels of repair and who is doing the repairs. I’ll explain.
If you go on a service bidding site such as Thumbtack.com, you ask for quotes and let’s say you get one for $20, $40 and $60. If you go with the $20 technician, you are really going for the price, or did you review the company and check out their website, read other reviews and put time into hiring this company? When I go out shopping, I try to go by the price too, but I have learned the cheapest service is not always the best. Been burned I guess, and I have learned! I pay a higher amount of money to my credit card processing company for two reasons…Easy to use and easy to call in and get support. Those two things are super important to me.
My computer support and repair company is not the cheapest in town, but are far from the most expensive. We have a responsive fast customer service team and deliver results. I believe this makes us worth a bit more because of “expected results”.
I guess what I’m getting at is that I don’t know if want to keep paying on bids for jobs and give Thumbtack.com more and more money…to not win the lowest price jobs. What are your thoughts on this?
Consumer and service companies opinions welcome.
If you learned from this blog, please share it!
If you found this post via a Google search, you are probably having issues and need help now. If you are a business, call me at 612-865-4475 and let’s get this figured out now. If you want to continue reading, see if this helps!
As an Outlook “expert”, I deal with many clients on a daily basis with Outlook issues–oh yea, it’s awesome and very robust but she can break but it’s not always her fault. I fix Outlook for a living… I configure new apps, show users shortcuts, help them clean up their 1000’s of emails, repair broken files, etc. I’m busy! Well, sometimes new apps show up and I have to do the “On Demand Learning Technique” (which is learn while I troubleshoot) and figure stuff out fast. These apps all have different ways of working and with so many different types of computers & devices (Mac,Windows, iPhones, iPads, Tablets, etc)…it’s a job just keeping up.
One thing I have learned in the past 2 weeks is that my business clients are not so happy with the iCloud and Outlook, not so much. They are thrilled to figure out that iCloud does some amazing synchronizing and they are in love with their wolf pack of technology, but after they have let the giddiness settle….then comes the realization that the Outlook calendar trumps iCloud. And unfortunately, it sends clients to me to help with alternative synchronizing methods. iCloud just doesn’t deliver with calendaring options for business. Fortunately I am extremely talented with the Outlook program and am catching these issues more quickly for the clients.
Examples of problems you may encounter (and just Google this, you will find many more)
iCloud may also select a random default calendar for you. Depending on how many emails accounts you have and PST files, depends on which one it picks. You may be inviting people or recieving calendar invites from and for the wrong accounts (If you manage many) If you don’t know how to manage it, it will be messy to clean up.
iCloud is free, the good tools that allow you to continue to manage Outlook in the manner you have for years, is not. I guess it comes down to how robust you are with Outlook and how many changes you are willing to make, sacrifice or have to learn.
If you want to learn about an alternative way to synchronize your world, you can try these tips I found from Geek in the Forest.
If you want help now with your Apple and Outlook synching, call us and get on my calendar. 612-865-4475
