Author Archive: Lisa Hendrickson

Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.

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iPhone Training and Assistance Minneapolis Twin Cities

| December 15, 2012 | 0 Comments

If you are in the Minneapolis or Twin Cities area and want help with your new or current iPhone 3, 4, 4s or 5, we can help!

Welcome to Call That Girl’s iHelpdesk

Is your iPhone not doing what you want it to do? Or maybe you are getting frustrated with new technology and keeping up? Stop by our St. Louis Park shop during office hours for one-on-one support!

Hours

  • Monday-Friday
  • 9:30 am to 5:00 pm (we are open until 6:00)
  • Ask for Jim!
  • Call before you stop in if you like to confirm we have time
  • This is an open helpdesk, there may be someone ahead of you

We will show you how to maximize you iPhone’s potential, so you can get more out of that personal “pocket computer.” Learn how to personalize your apps so you get only the information you want out of them. Get help with managing your social media sites and tying them together on your phone. We can even show you how to copy/paste/and post things from different apps and sites.

More about our support:

  • We offer walkin helpdesk for iphone help in minneapolis
  • Iphone mobile helpdesk remote support available to synch with Gmail iPhone app help
  • iPhone application help and training
  • iPhone synching with Outlook and iPads
  • iPhone email setup help
  • iPhone Help Desk and Service Desk
  • Mobile App help for Minneapolis
  • New iPhone setup for email, Gmail or any email
  • Special training

 

Some questions our clients have asked

  • Can you retrieve old email from certain contacts like in Outlook?
  • Google apps for business don’t always work like it did on Android
  • What capabilities can be ignored on the iPhone?
  • What are the iPhones business features?
  • People are overwhelmed with the apps, can you help me understand it?
  • What do all the gadgets do?

Rates: Introductory Prices

  • $20 for 15 minutes (most issues can be resolved in just 15 minutes!
  • $30 for 30 minutes
  • $40 for 45 minutes
  • $50 for a full hour

Special Help Available!

  • Would you like a private appointment?
  • Would you like to sit down a group of your friends and have a session together? We can accommodate for groups, call for a special rate for groups up to 10.
  • Do you need something more not on this list? Call us and see if we can help!

 

Stop by our store in St. Louis Park, MN at 2316 Louisiana Ave or to book a private scheduled appointment, please call 612-865-4475 or email info@callthatgirl.biz

 

 

Fake Emails, Beware!

| December 14, 2012 | 0 Comments

Here’s a couple of bogus emails I recently received, don’t fall for these or click on the links!

This first one is the worst I’ve seen! There’s not even a company name! What account information has been changed exactly? And who’s support center am I supposed to be contacting? Nice try… NOT!

This is a fake LinkedIn message alert I got in my email the other day… Yep, even LinkedIn gets spammed.

If a message like this ever infects your computer, Call That Girl and we’ll get you and your technology back in good health!

Signs that Your Business is Technically Challenged

| December 12, 2012 | 0 Comments

When you have my job, you hear it all. So many people are using old school Band-Aids to get work done that is so no longer necessary. It’s just maybe time for you to know what you can do to be more efficient, how to get it done and move your company into 2013!

Here is a list of signs that your business is ready for the cloud:

  1. You or your employees complain about email issues, this can include the following: Slow email, the phones and computer never match up, lots of time doing redundant work, information is not in one place, they have too much email, nothing is organized, wouldn’t it be nice if things just ran more smoothly?
  2. You have to email yourself current documents or save on a flash drive to get documents from one place to another. You have been doing this for years and you’re getting tired of keeping track of what document was the good one!
  3. You text each other way too much for work purposes, or worse… you’re communicating over Facebook chat.
  4. You have suffered a computer crash and lost your computer software and had to rebuild it all, what a pain! How many hours did setting everything back up take you? How much did that repair cost, as well?
  5. You just finished a very important proposal for a client and in the middle of doing it, your computer froze up and now it won’t boot up. Your proposal was in the computer, now how do you get to it?
  6. You have multiple computers and nothing synchronizes, you have too many copies of certain documents and are constantly confused on where one is versus another.
  7. You don’t have a quick helpdesk to call when you are in trouble and, worry that the cost is too expensive for little problems, so you find fixes yourself that are not the most efficient.

There are a few things that we can help you with here at Call That Girl. You’d be surprised how many businesses do not have their IT functionality in place to run smoother – we can help you there. We have solutions to fit any budget and we have six months no interest, no payments from our credit card processor, so we can make sure you still get it all in under the 2012 budget! Pay in 2013!

To get a free consultation, please email info@callthatgirl.biz or call 612-865-4475 and ask for time on Lisa’s calendar.

Step by Step Guide to Remote Assistance

| December 9, 2012 | 0 Comments

 

Computer Repair Ebooks and Guides

all5guidesimage

Or buy individually by clicking on the links below!

Or buy individually by clicking on the links below!

 

The Remote Support Guide Offers

  • A step by step guide to setting up your business to have a successful remote support business
  • Tips and information on how to service your clients remotely
  • How to increase your daily sales with new services, prepay tickets and daily monitoring plans
  • Includes templates for email booking appointments, client & project agreement forms, terms and conditions, small business proposal, pricing guidelines and scheduling appointment forms.

*NEW* The SEO for WordPress Guide Offers

  • 12 page PDF, workbook style
  • Learn 10 steps to do yourself with easy to follow guided steps with screenshots
  • Proven tactics you can use over and over again
  • The perfect workbook to do in your free time
  • Learn how to track your results
  • Examples of day to day blog posts to continue with after you have done the first 10 blog posts

The Manual of Operations Offers

  • 40 page document
  • Delivered as a Microsoft Word Template, easy for “cut and pasting” your business name into the document
  • Standard operating procedures
  • Employee conditions for employment
  • Job descriptions
  • Human Resources policies
  • Much more…

The Social Media Guide Offers

  • 29 page workbook style
  • Great tips and tricks that I learned the hard way
  • Easy to understand steps on how to push out social media messages
  • Newsletters, blogging and WordPress information
  • Toolkit information you will need and other things you will need to use social media
  • A social media to do list
  • How to do a social media blast

The Guide to Microsoft Exchange Migrations Offers

  • 22 page PDF
  • Step by step instructions on how to do a migration without tools with screenshots
  • Learning how to back up current mailboxes, calendars and contacts
  • Learn how to update the DNS for migration
  • Importing mail/calendars and contacts into new server
  • Aftercare lists
  • How to sell administrative support tickets

satisfaction_guarantee

all5guides

Or buy individually by clicking on the links below!

Call That Girl’s Guide to Remote Support $29

Call That Girl’s Guide to Microsoft Exchange Migrations $19

Call That Girl’s Guide to SEO for WordPress $15

Call That Girl’s Manual of Operations $10

Call That Girl’s Guide to Social Media $5

Testimonials

Davena Stowers “Stowers Computer Services” I knew with my new shop opening I need something to help me market the new location and Google was of course my first choice. I saw Lisa’s post on Technnibble about her SEO magic tricks and that she had a new tutorial coming out, so I offered to test her theories. Lisa spent some time with me to get it setup, but once it was setup, I saw rankings in just 7 hours and a few days later, I got my first call. I’m now ranked on page 1 or page 2 of my keywords and locations, time well spent learning her tricks!

Chris Michalec, “Parkway Technology Solutions”–When I purchased Lisa’s Guide to Remote Support ebook, I wasn’t expecting to learn much I didn’t know. We have been offering remote support in one form or another since we opened over four years ago. We have provided it to residential and small & medium business clients. Boy was I wrong about not learning anything!

Her book is well written, but, most importantly, packs quite a bit of useful knowledge. I planned to read a section or two before bed the night I purchased it, but I ended up reading it completely that night. I’ve since read it a couple more times and have referred to it even more than that.

It is a wonderful resource that gives the essential info any technician needs to effectively offer remote support. I picked up quite a few pointers, particularly in client interaction, that we have already incorporated in our business. In short, this book gives the best practices from a “in the trenches” perspective.

I will close by saying that if you aren’t offering remote support, you are missing out. And I know of no better way to get started the right way than by investing in Lisa’s Guide to Remote Support.

Richard Ashby “On Call PC Solution”–Thank you!!! I am inspired by your success. I do a lot of remote support at work (I am like an assistant with more responsibility). I have wanted to add remote services to my business model (On Call PC Solutions) but I have never got around to doing it, because I wasn’t sure exactly how to go about it. Anyway, I heard you on Podnutz and read about you on Technibble. Bryce is going remote!!! And I asked a couple of my customers what they thought about it, and they seemed to think it would be a good idea too (these are also my end users at work who I remote with anyway). I am looking forward to eating this book up and using your methods as a template. Anyway, thank you for making this material available.

Jon May, “The Laptop Medics” –“The Call That Girl Remote Support eBook really made me think twice about Remote Support. I decided to open a dedicated remote support company and using the business practices of an already successful company, The Laptop Medics has now grown to five staff in two locations. I would highly recommend the Remote Support Guide if you’re looking to seriously get into over-the-internet support. I know my business wouldn’t be the same and I wouldn’t have grown as much if it weren’t for Lisa’s book.

Jon Campbell “Online Geek”–When I heard that Lisa had written a book on remote support, I knew that I had to have it. From the moment that I bought the book, I began to read it and was amazed at how much info was in there. I thought that I had everything in place for remote support but Lisa has shown me so much to remote support that I never even considered! From insurances, to conversation topics to software suggestions, I loved the book and I love Lisa’s passion for what she does! She is an inspiration! Thank you Lisa!!

Online and Cloud Backup Solutions

| December 7, 2012 | 0 Comments

I’ve said it a million times, and I’ll say it again – backing up your data is the most important thing to do with your technology! You never know when something is going to happen to your computer, so make sure you don’t lose any of your important data if your computer crashes or a virus attacks it. And backing up is even easierwith Call That Girl and Mozy!

It’s the perfect time to set up a backup plan for yourself if you haven’t already. The Mozy cloud allows for easier access, faster recovery and provides a more secure spot for files. For help with installation and setup, Call That Girl to schedule a quick remote session and make it even easier! Click on the image to check out what Mozy can offer you! Click on the image to start out with 2 free gigs backedup.

Do you have a small business? Call That Girl can set up Mozy Pro and offer you monthly support. Click here to learn more!

Call That Girl at 612-865-4475 to schedule an appointment, or shoot us an email at info@callthatgirl.biz

Computer Classes Minneapolis

| December 7, 2012 | 0 Comments

Classes are coming soon! Check back to see our online schedule and appointment time openings.

Soon we will have classes for

Windows 8

iPhones

Outlook