Managed Service Plans for Small Business
For me to be able to focus 100% on staying current with Microsoft Outlook work, I have partnered with Cyber Express in Boardman Ohio to help with day to day computer repairs and managed service plans for small businesses. What are managed services? In short, your computer is setup with programs to make sure you don’t get hit with viruses and bad Windows updates. Other benefits are included but the goal of managed services is that you have little to no downtime for your computer.
Just like me, Cyber Express only offers remote support services (unless you live in Boardman Ohio). Below is the list of options if you want to have your computer maintained by a professional service company. If you just want some computer services done or unlimited online backup, they offer those services as well.
Review below and call 330-629-6922 and ask for Dave. Tell him Lisa from Call That Girl sent you.
| Total Desktop Care | Help Desk | |||
| Included Features | Desktop | Business Hours | After Hours | 24 x 7 |
| Hardware & Software audits | X | X | X | X |
| Performance & Preventive Maintenance Reports | X | X | X | X |
| LogMeIn Pro Remote Control | X | X | X | X |
| Windows Updates Management | X | X | X | X |
| Antivirus management | X | X | X | X |
| Web-based portal | X | X | X | X |
| Self-help center | X | X | X | X |
| Webroot Antivirus | X | X | X | X |
| Malwarebytes Anti-Malware Pro Software | X | X | X | X |
| Help Desk Coverage | 8am-6pm | 5pm-9am | 24 x 7 | |
| Windows, Mac & Mobile Support | X | X | X | |
| Virus & Malware Removal | X | X | X | |
| Software installation | X | X | X | |
| Pricing per Desktop Per month. Server Pricing is available | $20 | $35 | $35 | $50 |
Category: Outlook Support
About the Author (Author Profile)
Lisa Hendrickson is the owner of Call That Girl. She is an Outlook Expert and Microsoft 365 Consultant.Subscribe
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